Data”shallincludeanyCustomerConfidentialInformation,andanypersonallyidentifiableinformationrelatingto
anycustomers,endusersoremployeesofCustomer,itssuppliersorcontractors(“PersonalData”),towhich
LicensorhasormayhaveaccessinconnectionwiththeoperationoradministrationofLicensor’splatform,orin
connectionwith
theperformanceofProfessionalServicesbyLicensorforCustomerunderthisAgreementorany
applicableStatement(s)ofWork.AllCustomerDatastoredoratrestintheDataCenters,orintransport,willbe
encryptedintransportandwillnotbetransferredtoanyotherhostingentityorlocationwithout
thepriorwritten
consentofCustomer.
LicensorwillprovidethefollowingavailableservicesandfunctionsaspartoftheSoftwarewithoutadditionalcost:
(i)theuseofencryptiontechnology toprotectCustomerDatafromunauthorizedaccess;and(ii)routineback‐up
andarchivingofCustomerData.Licensorwillcomplywiththe
requirementsofExhibit__(DataSecurity)and
implementtheDataSafeguardssetforthinthisSection,andLicensorwillfurtherimplementreasonablesecurity
standardsthatitdeterminesarenecessary,butinnoeventlessthanindustrystandards,toprotect(i)thephysical
securityoftheDataCentersusedtomaintain
CustomerData;and(ii)Licensor’snetwork,alloperatingsystems
andsoftwareapplications,andalldatastoragesystemsandmediaprovidedbyLicensororitslicensorsor
contractors,oroperatedorprovidedbyCustomerthatconnectorinterfacewithLicensor’sProducts,Softwareor
platform,frombeingsubjecttoanyDisablingDevices(as
definedinExhibit__(DataSecurity)attachedtothis
Agreement).
2.DataSafeguards.LicensorhasrepresentedtoCustomerthatLicensorwillnotbepermittedtoaccess
CustomerDatastoredorcontainedintheProductsorLicensor’splatform,andLicensorwillhavenoabilityto
manipulate,modifyorcontrolsuchCustomer
Data.IfanysupportservicesorProfessionalServicesprovidedby
LicensormayinvolveLicensororitspersonnelhavingorrequiringaccesstoCustomerservers,Customer
applications,and/orCustomerData,LicensorshallcomplywiththeprovisionsofthisSectionandExhibit__(Data
Security)attachedhereto,and,atCustomer’srequest,Licensor
shallenterintoanappropriateseparate
agreementwithCustomertogovernsuchaccessandprotectanyCustomerDatathatmaybesubject tosuch
access.TotheextentCustomergrantsLicensoraccesstoCustomerData,orLicensorhasaccesstoorstoresor
holdsanyCustomerData,Licensoragreesto:
(i)
accessandusetheCustomerDatasolelyforthepurposeofproviding Customerwithaccesstothe
Products,SoftwareandLicensor’splatform,andtoprovideProfessionalServicestoCustomerin
accordancewiththetermsandconditionsofthisAgreementandanyapplicableStatement(s)ofWork;
(ii)maintainphysical,technical,and
administrativesafeguards(includingbutnotlimitedtothoseset
forthinthisSection,Exhibit__(DataSecurity)attachedtothisAgreement,andinanyeventnolessthan
industrystandardsinthecloudcomputing/onlineservicesindustry)toprote cttheCustomer Dataagainst
unauthorizedaccess,use,ordisclosurewhileitisaccessible
toorheldbyLicensor(“DataSafeguards”);
and
(iii)notdisclosetheCustomerDatatoanythirdparty,except:(x)toitsemployees,consultantsor
contractorswhoneedtohaveaccesstosuchinformationandsolelyforpurposesofproviding
ProfessionalServicestoCustomer,providedthatsuchrecipients
areboundbyconfidentialityprovisions
nolessrestrictivethanthosesetoutinthisAgreement;and(y)totheextentrequiredbyajudicialorder
orotherlegalobligation,providedthat,tothefullestextentpermittedbylaw,Licensorwillpromptly
notifyCustomerofsucharequireddisclosuretoallowintervention
byCustomer(andwillcooperatewith
Customer)tocontestorminimizethescopeofthedisclosure.