1500 Reynolds Street, Key West, FL 33040 / CASAMARINARESORT.COM
Frequently Asked
Questions
Is there a special price for vendor meals?
Yes, they are provided an entrée at $50 per person.
Weather Call
In all cases, the Resort reserves the right to make a
final decision if lightning storms or severe weather
conditions are expected in the vicinity that may
endanger the safety of guests or employees.
Should there be a report of 30% or more chance
of precipitation in the area, the scheduled function
will take place in the designated back-up area.
Temperatures below 60 degrees and/or wind gusts
in excess of 20 MPH shall also be cause to hold the
function indoors. This decision will be made no less
than six (6) hours prior to the scheduled starting
time of the function. Should the decision be delayed
by the client and results in a double setup of the
function, a service charge of $20.00 per guest will
be added to the Master Account. Indoor back-up
space is always blocked for all outdoors events.
Please note that open flames are not allowed
indoors, therefore, some cooking stations may need
to be altered if the event is moved indoors.
Can we put a tent over our event if it is
held outside?
Yes, we do allow tenting on our beaches. All tenting
arrangements must go through your catering
manager and cost will be applied to your master
account with the resort. Should you arrange tent
directly with the rental company, surcharge of
$5,000 and load in/load out supervisor fee will be
placed on your master account. Only clear top tents
are permitted on property.
Can we distribute our leftover food to
our guests?
No, due to insurance liability laws, we are not able to
allow distribution of lef tover items other than the
wedding cake. If distributing the wedding cake, you
must provide the container of your choice for your
guests to take home the cake.
Can we ship our items directly to the
hotel?
Yes, packages can be received up to three (3) days
prior to your event. Please address all boxes to
your attention c/o your catering sales manager. A
$10 per box fee is charged to your master bill for
receiving and storage. Please consult your catering
sales manager before shipping any of these items.
The hotel highly recommends that you do not ship
perishable items or your wedding dress. The hotel
will not be held responsible for any items.
What is your cancellation policy?
Your deposit is non-refundable. After that, you will
follow the cancellation policy in your contract based
on date of cancellation.
Is electricity provided to our musicians?
Yes, standard electrical requirements are provided.
Please contact your catering sales manager for high-
voltage requirements and charges your event. This
number cannot be reduced.