Department:
Office of the Chief Information Officer
Institution:
The University of Texas System Administration
Location:
Remote or in-person at 210 W. 7th St., Austin, TX (UT System Building) or 3020
Waterview Pkwy, Richardson, TX 75080 (UT Dallas campus). NOTE: In-person means the
intern is expected to live in the city where the office is located. Schedule may be hybrid
with some days work from home and some days on-site.
No. of Openings:
2
Hours per Week:
25-40 (negotiable)
Work Schedule:
Monday to Friday, specific hours are flexible (maximum of 40 hours/week)
Compensation:
Minimum $18/hr for undergraduate students | Minimum $22/hr for graduate students
Orientation:
May 30 & 31, 2024
Start Date:
June 3, 2024
End Date:
August 9, 2024
Housing:
In-person interns and law clerks are responsible for their own housing
Housing at UT Austin is available for those on-site in Austin; rates to be provided
Required for Application:
Resume and Cover Letter
FLSA Status:
Non-Exempt
Benefits Eligible:
No
About UT System
Established by the Texas Constitution in 1876, The University of Texas System consists of nine academic and five health
institutions. The University of Texas System Administration is based in Austin, TX and is responsible for the central
management and coordination of the fourteen institutions.
About the Office of the Chief Information Officer
The Office of the Chief Information Officer provides technology support to UT System Administration staff and
departments by providing proactive, customer focused information management and technology services and ensuring
a secure technology infrastructure.
About the Internship
The University of Texas System Internship (UTSI) is a paid 10-week program that dovetails project-based work
experience with a robust professional development program, mentoring and opportunities for self-reflection.
More Information
Program Goals
• Contribute to UT student career development & success through real work experience
• Develop collaboration skills for a diverse, multi-generational workforce
• Offer hands-on experience in the student’s field/function of study
• Provide a safe learning environment for professional development
Learning Objectives
Students will have the opportunity to develop their skills in (1) public speaking, (2) business writing, (3) interpersonal
communication & emotional intelligence, (4) project management, (5) networking and (6) information technology and
infrastructure skills as well (7) as enhance their understanding of the field of higher education.
IT Infrastructure
Intern
2
Position Description
Seeking an energetic, motivated, and dedicated Information Technology (IT) Infrastructure Student Associate with
exceptional communication and writing skills to work alongside our Team on IT related projects. We offer an
opportunity to work in an enterprise environment focused on managing and completing infrastructure (on premise
and/or cloud) projects to enhance the productivity of the UT System Administration staff and support strategic
initiatives.
The IT Infrastructure Student Associate will work with The University of Texas System Administration’s Office of the
Chief Information Officer Infrastructure Team to assist in managing and supervising administrative, technical, and
financial aspects of assigned projects from project inception to completion. Duties will include:
• Support Infrastructure Team and stakeholders to gain exposure and understanding of complex IT platforms,
application systems and related infrastructure services in an enterprise IT environment.
• Support monitoring and management of critical IT assets including coordination among internal and external
customers, vendors, and agencies as needed.
• Support maintenance of infrastructure including patching and upgrading critical IT assets for enhancement or
security. Infrastructure includes: logical and physical devices plus servers, storage, firewalls and networking
equipment. Partner with information security team to help ensure a strong security posture for server patching
and end user endpoints.
• Research, evaluate and design IT solutions for business needs as they arise, providing detailed documentation as
needed. Designs/plans for the expansion or enhancement of the IT platforms, application systems and related
infrastructure services.
• Ensure infrastructure requirements, standards, and documentation are followed.
• Provide an active role and use critical judgment in the development of all infrastructure deliverables.
• Ensure quality and timely submission of all infrastructure deliverables and documentation.
• Identify, manage, and resolve infrastructure risks and issues.
• Monitor quality assurance and change control processes.
• Communicate with executive sponsors, team, and other stakeholders.
• Other duties and projects as assigned (e.g., assisting with infrastructure management, project evaluation and
deploying Microsoft Azure cloud services; providing training to end users; developing Power BI data and
analytics reports; reviewing infrastructure lifecycle; etc.).
Qualifications
Interested students should meet the following criteria:
• Currently a rising junior, junior, rising senior or senior enrolled in an undergraduate program at one of the 14
University of Texas institutions OR graduate student who has completed at least one semester of coursework.
• Basic computer connection skills (connect monitor, keyboard, mouse, etc.)
• Able to commit to a work schedule of 25-40 hours per week for the duration of the internship.
Knowledge, Skills & Abilities
Knowledge of general office practices and administrative procedures. Strong organizational skills. Strong
communication skills. Ability to manage a variety of tasks. Ability to use standard office equipment and software.
Familiarity with Microsoft 365, networking concepts, cloud computing and workflow automation is helpful. Strong
interest in information technology and infrastructure. Able to offer attention to detail and accuracy in work produced.
Able to work both cooperatively in a team environment and efficiently with limited supervision.
Working Conditions
Work is performed in an office environment. Uses personal computer and other standard office equipment. Requires
occasional travel, and evening or weekend hours. If remote, intern must provide personal computer and WiFi.
How to Apply
3
Apply online at: https://utsystemck.gov1.qualtrics.com/jfe/form/SV_8xiZtbCXxnT3KXs
Additional Requirements
• Professional Development Program (PDP): PDP sessions take place every Tuesday from 1-2:30PM CT. PDP
sessions are MANDATORY. Students who will be taking classes or have other work/academic obligations at this
time during the program dates should not apply.
• Residency: ALL interns & law clerks, including those working remotely, must reside in the state of Texas for the
duration of the program.
• Intern & Law Clerk Summit: ALL interns and law clerks must be available to attend an in person Summit in
Austin July 30 & 31. (Transportation and accommodations are provided by UT System.)
This position is security sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain
criminal history record information.
Equal Opportunity/Affirmative Action
The University of Texas System Administration is a federal contractor committed to providing equal employment
opportunity for all qualified applicants and employees in all terms and conditions of employment. U. T. System will
provide equal employment opportunity to all qualified persons and will not discriminate on the basis of race, color, sex,
sexual orientation, gender identity/expression, pregnancy, religion, national origin, age, disability, genetic information,
protected veteran status, or any other characteristic protected by federal or state laws.
For information on accommodations for individuals with disabilities, please contact the Office of Talent and Innovation
Please direct questions to UTSI@utsystem.edu.
