CAREER MANAGEMENT CENTER
Don’t settle on a job – Launch a CAREER!
Jindal.utdallas.edu/career
972.883.6916
JSOM Career Management Center Resume Writing Requirements
The JSOM Career Management Center, in concert with our employers, has established the following resume
writing requirements to ensure students have a professional and compelling resume that meets employer
expectations. A resume connects your education, experiences, and skills to the employer and the
job/internship. An effective resume results in an invitation to interview; therefore, it is strongly recommended
your content be relevant and targeted to each application. To get started, review this guide and utilize a CMC
resume template to develop a concise and focused document that best describes your strengths and
accomplishments. Next, visit your Handshake account to register for a Career Management Center resume
writing workshop or bcc.utdallas.edu to register for a Business Communication Center resume workshop.
All JSOM student resumes uploaded onto Handshake are required to meet the formatting, length, content and
proofreading requirements to be approved. Note your resume MUST be in the JSOM format and use the
appropriate template to be approved onto Handshake. When you apply outside the Handshake system, you
may utilize another resume template; however, the JSOM format is preferred by employers and accepted in
applicant tracking systems.
HANDSHAKE FORMATTING GUIDELINES
• Formatting: JSOM students are REQUIRED to utilize the JSOM template. Calibri font size of 11 or 12
point with a minimum 0.6” margin, no lines, and in reverse chronological order within each section.
• Length: a one-page resume is required for access to Handshake. Professional MBA and Executive MBA
students may utilize a fully developed 2-page resume if they have substantial relevant experience.
• Content: compelling bullet points with action verbs, accomplishment statements and results.
• Proofread: formatting and organization consistency and appropriate spelling and grammar.
SECTION HEADINGS
Heading/Contact Information (required)
• Include name and contact information (phone and email). A mailing address is not required.
• Utilize professional voicemail and email address for business correspondence.
• Include a customized LinkedIn URL (no numbers).
Objective or Summary Section (DO NOT Include in your Handshake resume)
Education (required)
• Education should be the first section for the majority of undergraduate and graduate students.
• Your UT Dallas degree information (major, minor/concentration and expected graduation month and
year.
• Include overall or Major GPA if over 3.0 and academic honors, study abroad or fellowships.
• Only include college degrees earned; only first-year undergraduates should include high school.
CAREER MANAGEMENT CENTER
Don’t settle on a job – Launch a CAREER!
Jindal.utdallas.edu/career
972.883.6916
Academic Projects (optional but recommended)
• Required if you have not completed an internship or FT position within your career field of interest.
• List course name and dates in month format versus semester.
• Utilize bullet points with action verbs that focus on the intellectual output of the course (theories,
projects, presentations, and/or papers).
• Formatting should mirror the experience section.
Experience Section and Tips for Writing Compelling Bullet Points (required)
• Write 3-5 compelling bullet points for each experience that are focused, measureable and memorable.
• Employers often use applicant tracking systems; therefore, include a variety of industry-specific action
verbs from the CMC action verb list.
• Quantify information with metrics that demonstrate your achievements and contributions.
• A strong bullet point incorporates accomplishment statements; frameworks include STAR-
situation/task, action and result; SOAR- action statement, occurrence, amount and result.
• Example: prepared and led 15 client strategy meetings, resulting in 50% portfolio increase.
• Example: implemented online check-in process to decrease patron wait times by 50%.
• Example: reviewed $75M of repair part sales from 2004-present and forecasted product lifecycles.
Professional and Student Organizations, Competitions and Leadership (optional but recommended)
• Examples are business and case competitions, professional memberships, conferences, and trainings.
• Include organization name, membership dates and describe leadership roles.
Additional Information, Technical Skills, and Work Authorization (required)
• Best to include relevant and technical skills within the experience descriptions.
• Focus on skills identified within the job and internship posting.
• Language skills are an asset but qualify your fluency (conversational, intermediate, or advanced).
• Include your eligibility to work in the U.S.- required for international students
o USPR: eligible to work in the U.S. with no restrictions.
o Visa: eligible to work in the U.S. for internships and for full-time employment for up to 12 or 36
months without sponsorship (12 months for non-STEM or 36 months for STEM majors).
The JSOM Business Communication Center and JSOM Career Management Center provide resume writing
workshops throughout the semester. Search for JSOM career events in your Handshake account for the
complete schedule and to register. JSOM undergraduate and graduate students will also learn more about
resume writing in their professional development and business communication courses.
C
AREER
M
ANAGEMENT
C
ENTER
Jindal.utdallas.edu/career
972.883.6916
HOW to STRENGTHEN an ACTION STATEMENT
A minimal guideline is to include at least one accomplishment for every position you have held that directly
relates to your job objective. Accomplishment statements should demonstrate the value you bring through
numbers. When you are drafting accomplishment statements, ask yourself “how many,” “how much,” “how
long,” and “how often.” Remember: Numbers = Results = Value.
Following is an example of how you can take an action statement that starts off sounding like a ‘job duty’ and
turn it into a strong accomplishment statement by answering these questions. While we recommend striving
for the “best” action statement, a “better” statement is acceptable when you don’t have specific metrics to
justify your outcome.
WEAK Trained new employees
↓
FAIR Trained new employees, resulting in increased customer satisfaction
↓
BETTER Trained more than 15 new employees over a 6-month period resulting in increased
customer satisfaction
↓
BEST Increased customer satisfaction rate by 20% by providing effective problem resolution
training for 15+ new employees in a 6-month period
CAREER MANAGEMENT CENTER
800 West Campbell Road – SM25
Tel: (972) 883-6916
jindal.utdallas.edu/career
Richardson, TX 75080
Fax: (972) 883-6917
jindal.career@utdallas.edu
Action Verbs
The following list of action verbs will help you target your resume to your career field of interest and develop
compelling bullet points that best describe your accomplishments, experiences, and skills.
Business Intelligence and Information Technology
Accomplished
Collected
Engineered
Improved
Predicted
Standardized
Achieved
Compiled
Enhanced
Increased
Prepared
Strategized
Administered
Consolidated
Estimated
Inspected
Prescribed
Streamlined
Advanced
Constructed
Evaluated
Initiated
Processed
Surveyed
Analyzed
Contributed
Examined
Interpreted
Programmed
Synthesized
Applied
Defined
Exceeded
Interviewed
Proposed
Tested
Assembled
Designed
Executed
Introduced
Recommended
Transformed
Assessed
Determined
Expedited
Investigated
Reduced
Troubleshot
Audited
Developed
Forecasted
Maintained
Repaired
Utilized
Automated
Devised
Formulated
Managed
Resolved
Verified
Catalogued
Diagnosed
Identified
Measured
Reviewed
Wrote
Collaborated
Diagrammed
Implemented
Operated
Solved
Communication
Advised
Conducted
Educated
Instructed
Published
Taught
Answered
Contacted
Explained
Interpreted
Reported
Translated
Authored
Corresponded
Expressed
Interviewed
Responded
Wrote
Briefed
Drafted
Facilitated
Presented
Spoke
Composed
Edited
Informed
Proofread
Summarized
Consulting
Accelerated
Conducted
Fulfilled
Led
Planned
Reviewed
Achieved
Consulted
Generated
Liaised
Prepared
Saved
Analyzed
Delegated
Identified
Logged
Presented
Scheduled
Appraised
Delivered
Improved
Maintained
Proposed
Simplified
Assessed
Designed
Implemented
Managed
Provided
Solved
Assigned
Detected
Initiated
Modified
Quantified
Specified
Attained
Developed
Integrated
Monitored
Ran
Standardized
Attracted
Directed
Interfaced
Negotiated
Recommended
Strategized
Boosted
Enhanced
Interlinked
Optimized
Reconciled
Supplied
Built
Ensured
Introduced
Organized
Reduced
Synthesized
Collaborated
Established
Inventoried
Orchestrated
Resolved
Translated
Communicated
Exceeded
Investigated
Oversaw
Reported
Uncovered
Compiled
Executed
Launched
Partnered
Represented
Updated
Conceptualized
Enriched
Leveraged
Performed
Researched
Validated
CAREER MANAGEMENT CENTER
800 West Campbell Road – SM25
Tel: (972) 883-6916
jindal.utdallas.edu/career
Richardson, TX 75080
Fax: (972) 883-6917
jindal.career@utdallas.edu
Financial Services
Adjusted
Assessed
Classified
Executed
Measured
Projected
Administered
Audited
Collected
Forecasted
Monitored
Purchased
Allocated
Balanced
Compiled
Generated
Organized
Reconciled
Analyzed
Budgeted
Determined
Implemented
Planned
Recorded
Appraised
Calculated
Developed
Inspected
Prepared
Reduced
Approved
Catalogued
Estimated
Managed
Processed
Researched
Marketing
Broadened
Created
Evaluated
Implemented
Persuaded
Revamped
Calculated
Designed
Exceeded
Improved
Planned
Secured
Collaborated
Developed
Expanded
Initiated
Produced
Consulted
Documented
Expedited
Integrated
Promoted
Convinced
Enhanced
Gained
Launched
Published
Coordinated
Established
Identified
Negotiated
Researched
Research
Analyzed
Conserved
Examined
Interpreted
Repaired
Summarized
Applied
Critiqued
Explored
Interviewed
Replaced
Surveyed
Assessed
Designed
Formulated
Investigated
Researched
Systematized
Calculated
Determined
Gathered
Measured
Reviewed
Tested
Collected
Developed
Identified
Operated
Solved
Utilized
Compared
Devised
Inspected
Organized
Specialized
Conducted
Evaluated
Installed
Regulated
Studied
Leadership and Management
Administered
Developed
Executed
Incorporated
Motivated
Reorganized
Analyzed
Diagnosed
Examined
Increased
Negotiated
Replaced
Appointed
Directed
Explained
Influenced
Organized
Restored
Approved
Disseminated
Formed
Initiated
Overhauled
Reviewed
Assigned
Elected
Founded
Inspected
Oversaw
Scheduled
Authorized
Eliminated
Generated
Inspired
Persuaded
Secured
Chaired
Emphasized
Governed
Installed
Pioneered
Selected
Consolidated
Enforced
Guided
Integrated
Planned
Spearheaded
Converted
Enhanced
Handled
Instituted
Presided
Started
Coordinated
Enlisted
Headed
Led
Prioritized
Streamlined
Counseled
Ensured
Hired
Managed
Produced
Strengthened
Delegated
Established
Hosted
Mentored
Promoted
Supervised
Determined
Evaluated
Improved
Merged
Recommended
Taught
Recruited
Trained
CAREER MANAGEMENT CENTER
800 West Campbell Road – SM25
Tel: (972) 883-6916
jindal.utdallas.edu/career
Richardson, TX 75080
Fax: (972) 883-6917
jindal.career@utdallas.edu
Sales/Customer Service
Accomplished
Created
Exceeded
Negotiated
Pursued
Solicited
Achieved
Cross-sold
Expedited
Operated
Reduced
Solved
Administered
Delivered
Fostered
Orchestrated
Reorganized
Sourced
Advised
Demonstrated
Generated
Organized
Researched
Strengthened
Arranged
Directed
Guided
Performed
Resolved
Succeeded
Attracted
Dispatched
Identified
Persuaded
Retained
Supported
Boosted
Distributed
Increased
Planned
Secured
Trained
Calculated
Doubled
Influenced
Prepared
Serviced
Uncovered
Closed
Educated
Introduced
Processed
Set up
Upsold
Collaborated
Enabled
Maintained
Proposed
Simplified
Won
Communicated
Ensured
Monitored
Provided
Sold
Supply Chain Management
Analyzed
Delivered
Implemented
Modified
Provided
Sourced
Annotated
Drive
Integrated
Monitored
Purchased
Specified
Achieved
Designed
Interconnected
Moved
Pursued
Standardized
Bid
Determined
Interfaced
Negotiated
Realized
Studied
Communicated
Developed
Interlinked
Optimized
Rationalized
Supplied
Compiled
Distributed
Inventoried
Oversaw
Reconciled
Synthesized
Conducted
Enhanced
Leveraged
Partnered
Reported
Updated
Consolidated
Established
Launched
Performed
Represented
Constructed
Executed
Led
Planned
Researched
Contracted
Generated
Liaised
Prepared
Reviewed
Controlled
Identified
Maintained
Presented
Scheduled
Coordinated
Improved
Managed
Proposed
Served
CAREER MANAGEMENT CENTER
Jindal.utdallas.edu/career
972.883.6916
Identifying Your Actions Using the STAR METHOD
Effective resumes contain statements (bullet points) that are accomplishment or action driven. When writing
a resume, it is important to not only explain what you were required to do in your work (job description), but
to expand on your success. Your past experiences (internships, part-time work, fulltime work, academic
projects, leadership competitions or volunteer projects) should enlighten future employers about the value
you bring to the organization. Numbers = Results = Value.
Using the STAR METHOD to create effective bullet statements
S = Situation (What situation or challenge were you facing?)
T = Task (What was the task you were asked to work on or resolve?)
A = Action (What action did you take to resolve the problem?)
R = Results (What were the results or outcome of your actions?)
To help identify your accomplishments, below are some questions that you can answer for each of your past
jobs:
• Have you ever increased profits or reduced costs for an employer?
• Did you create a new procedure or initiate something as a campus leader?
• How did you go above and beyond what was asked of you according to your job description?
• Do you have accomplishments such as publications you have written, awards or certifications?
• Did you prevent a problem or help resolve a problem at your internship?
• Where can you incorporate metrics that answer questions like: “how many,” “how much,” “how long,”
or “how often?”
Practice writing an Action Statement below by using the STAR METHOD
Situation:
_______________________________________________________________________________________
_______________________________________________________________________________________
Task:
_______________________________________________________________________________________
_______________________________________________________________________________________
Action:
_______________________________________________________________________________________
_______________________________________________________________________________________
Results:
_______________________________________________________________________________________
_______________________________________________________________________________________
JSOM UNDERGRADUATE RESUME EXAMPLE (remove prior to using)
JANE DOE
Dallas, TX; 972.972.9722 jane.doe@utdallas.edu
http://www.linkedin.com/public/janedoe
EDUCATION
The University of Texas at Dallas May 2024
B.S., Business Administration; Minor in Finance GPA 3.55
EXPERIENCE
Morgan Stanley - Dallas, Texas June 2020 – August 2020
Summer Associate, Investment Banking
• Analyzed and processed 100+ corporate financial transactions valued at $250M
• Researched 15 Fortune 500 oil and gas companies and evaluated the impact of emerging markets
• Prepared and led 15 client strategy meetings, which resulted in 50% portfolio performance increase
Chili’s Restaurant - Richardson, Texas December 2019 – June 2020
Customer Service Representative and Trainer (April 2020 – June 2020)
• Managed and trained 10 employees about customer service policies, conflict resolution, payment processing
and opening/closing procedures
• Achieved highest same store sales for 4
th
quarter of 2015 and sales volume of $125K
• Reconciled daily receipts and systematized transaction data within MS Excel’s My Cash flow template
Hostess (December 2019 – April 2020)
• Implemented online check-in process to decrease patron wait times by 50%
• Created online billing process and reduced nonpayment of services by 25%
• Explained seasonal menu items and promoted daily specials to customers
ACADEMIC PROJECT
Business Communication January 2020 – May 2021
• Developed a 10-page proposal about employee training and conflict resolution policies
• Designed 30-minute interactive Prezi presentation to educate 50 students about employee mediation
• Reviewed business writing and techniques for clear and concise electronic workplace communication
LEADERSHIP EXPERIENCE
UT Dallas Naveen Jindal School of Management Dean’s Council September 2020 – Present
• Initiated a strategic plan to increase student awareness and utilization of campus recycling by 100%
• Established the council’s website and implemented a social media campaign to increase user compliance
of the university’s information resources acceptable use policy
ORGANIZATIONS
Consulting Club, UT Dallas September 2020 – Present
Phi Beta Lambda, UT Dallas September 2020 – Present
ADDITIONAL INFORMATION
Technical: MS Office, STATA, InDesign, HootSuite, Pinterest, Drupal, Blogger, and Prezi
Languages: Advanced Spanish and Conversational Japanese
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions OR (Visa) Eligible to work in the U.S. for internships and
for full-time employment for up to 12 months (non-STEM only) or 36 months (STEM only) without sponsorship
JSOM DMHP UNDERGRADUATE RESUME EXAMPLE (remove prior to using)
JANE DOE
Dallas, TX; 972.972.9722; jane.doe@utdallas.edu
http://www.linkedin.com/public/janedoe
EDUCATION
The University of Texas at Dallas May 2024
B.S., Business Administration; Minor in Finance GPA 3.85
Davidson Management Honors Program
EXPERIENCE
Morgan Stanley - Dallas, Texas June 2021 – August 2021
Summer Associate, Investment Banking
• Analyzed and processed 100+ corporate financial transactions valued at $250M
• Researched 15 Fortune 500 oil and gas companies and evaluated the impact of emerging markets
• Prepared and led 15 client strategy meetings, which resulted in 50% portfolio performance increase
UT Dallas University Commons - Dallas, Texas August 2020 – May 2021
Living Learning Community Peer Advisor
• Provided leadership and mentorship for 25+ first-year freshmen and achieved 100% program retention
• Co-managed facility operations for 250+ residents including responding to emergencies and roommate conflicts
• Coordinated monthly professional development trainings with the JSOM Career Management Center
Chili’s Restaurant - Richardson, Texas December 2019 – July 2020
Customer Service Representative and Trainer
• Managed and trained 10 employees about customer service policies, conflict resolution, payment processing
• Achieved highest same store sales for 4
th
quarter of 2013 and sales volume of $125K
• Reconciled daily receipts and systematized transaction data within MS Excel
ACADEMIC PROJECT
Business Communication January 2020 – May 2020
• Developed a 10-page proposal about employee training and conflict resolution policies
• Designed 30-minute interactive Prezi presentation to educate 50 students about employee mediation
LEADERSHIP EXPERIENCE
UT Dallas Naveen Jindal School of Management Dean’s Council September 2020 – Present
• Initiated a strategic plan to increase student awareness and utilization of campus recycling by 100%
• Established website to increase compliance of the university’s information resources acceptable use policy
ORGANIZATIONS
Consulting Club, UT Dallas September 2020 – Present
DECA, UT Dallas August 2020 – Present
ADDITIONAL INFORMATION
Technical: MS Office, STATA, InDesign, HootSuite, Pinterest, Drupal, Blogger, and Prezi
Languages: Advanced Spanish and Conversational Japanese
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions OR (Visa) Eligible to work in the U.S. for internships and
for full-time employment for up to 12 months (non-STEM only) or 36 months (STEM only) without sponsorship
JSOM GRADUATE RESUME EXAMPLE (remove prior to using)
Jack Doe
Dallas, TX; 972.972.9722; jackdoe@utdallas.edu
http://www.linkedin.com/public/jackdoe
EDUCATION
The University of Texas at Dallas May 2024
M.S., Supply Chain Management GPA 3.8
The University of California, Los Angeles May 2020
B.S., Finance
Dean’s Excellence Scholarship
BUSINESS EXPERIENCE
Lennox International, Inc., Richardson, TX
Supply Chain Intern – Residential Heating and Cooling June 2022 – August 2022
• Reviewed $75M of repair parts sales from 2004-present and forecasted product lifecycles utilizing SAP
• Calculated inventory targets and processed order quantities for 100+ clients
• Accomplished 98% fill rate and implemented product pricing, purchasing and reconciliation improvements
Deloitte, Dallas, TX
Lead Consultant June 2021 – June 2021
• Evaluated and executed the merger and acquisition of a $5B oil and gas provider
• Determined reasonable assurance of client’s financial statements and ensured SEC compliance
• Earned the Deloitte Outstanding Performance Award and recognized among the top 10% performers
Goldman Sachs, Dallas, TX
Summer Analyst June 2020 – August 2020
• Analyzed 100 portfolios and company probability to reduce debt obligations through sensitivity models
• Predicted financial performance based on market trends and directed management strategy during 5M & As
• Processed amendments and calculated derivatives for 25 Fortune 500 clients
ACADEMIC PROJECT
Operations Management, UT Dallas January 2020 – May 2020
• Researched and evaluated new employee training procedures of 50 Fortune 500 companies
• Assessed new hire probationary period policies and compiled data within MS Excel
• Completed 25-page analysis which discussed policy revisions and recommended training initiatives
ORGANIZATIONS
Supply Chain Leadership Council, UT Dallas September 2020 – Present
CMC Leadership Council, UT Dallas September 2020 – Present
SAP Users Group, UT Dallas September 2020 – Present
ADDITIONAL INFORMATION
Technical Skills: Advanced MS Excel, SAP
Languages: Advanced Chinese, Conversational Hindi
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions OR (Visa) Eligible to work in the U.S. for internships and
for full-time employment for up to 12 months (non-STEM only) or 36 months (STEM only) without sponsorship
JSOM MBA/EXPERIENCED RESUME EXAMPLE (remove prior to using)
Julia Doe
Dallas, TX; 972.972.9722; julia.doe@utdallas.edu
http://www.linkedin.com/public/juliadoe
EDUCATION
The University of Texas at Dallas December 2024
MBA, Concentration in Business Analytics GPA 3.7
University of Southern California May 2009
B.S., Information Technology
BUSINESS EXPERIENCE
Texas Instruments, Dallas, TX
Business Intelligence and Analytics Intern June 2021 – August 2021
• Created and initiated a business intelligence analysis product for wireless communication
• Automated regression test suites for HTML application and improved functionality by 25%
• Examined and interpreted cost management data using regression analysis
• Provided recommendations to management for an improved forecast model
Accenture, New York, NY January 2017 – August 2020
Analyst, Business Development (June 2018 – August 2020)
• Analyzed key industry market trends and monitored competitor activities to determine market strategies
• Performed process modeling, requirement analysis and design of an e-commerce platform
• Earned the “Excellence Award” for conceptualizing new social media campaign
Project Manager (January 2017 – June 2018)
• Directed 5S, Kaizen and lean initiatives that increased profit margin by 8%
• Developed Java Script modules in Eclipse to automate process workflows, saving $200K annually
• Trained team on SQL and PLSQL modules, improving programming language skill level
Infosys Technology, Newark, CA June 2012 – January 2017
Programmer Analyst (January 2015 – January 2017)
• Implemented and managed 24x7 support for web services and websites in multiple countries
• Improved efficiency by 12% through implementing Six Sigma methodology
• Completed application maintenance in healthcare management domain
Programmer (June 2012 – January 2015)
• Supported and troubleshot issues on legacy business system
• Developed applications in Java and performed testing of coding modifications
ORGANIZATIONS
Graduate Business Society, UT Dallas - Vice President September 2020 – Present
SAP Users Group, UT Dallas January 2020 – Present
TECHNICAL SKILLS
Languages: SQL, PLSQL, JAVA, HTML
Tools: Data Analysis using SPSS, SAS Enterprise Miner 7.1, SAP ECC 6.04, SAP SCM 7.0, SAP Predictive Analysis,
Advanced MS Excel, MS Access
ADDITIONAL INFORMATION
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions OR (Visa) Eligible to work in the U.S. for internships
and for full-time employment for up to 12 months (non-STEM) or 36 months (STEM only) without sponsorship
JSOM TECHNICAL RESUME EXAMPLE (remove prior to using)
John Doe
Dallas, TX; 972.972.9722; johndoe@utdallas.edu
http://www.linkedin.com/public/johndoe
https://github.com/USERNAME
EDUCATION
The University of Texas at Dallas May 2024
M.S., Information Technology Management GPA 3.8
B.S., Management Information Systems; Minor in Enterprise Systems
CERTIFICATIONS & TECHNICAL SKILLS
Certifications: SAS Certificate in Business Intelligence and Data Mining, Six Sigma Lean Professional (SSLP)
Analysis Tools: SAS (Enterprise Miner), SAP Business Objects, Google Analytics, MS Excel
Programming: SQL, PL/SQL, UNIX, C, HTML, SAS Programming
Operating Systems: UNIX, Windows
Software: SAP (WebL, Analysis for Excel, OLAP and ERP), Crystal Reports, MS Visio, MS Project
Databases: Oracle, DB2, SQL Server
BUSINESS EXPERIENCE
Gerson Lehrman Group, San Francisco, CA August 2021 – August 2022
Client Relationship Manager (December 2021– August 2022)
• Managed 50+ projects for advertising initiatives within the energy and textile industries
• Predicted social media campaign effectiveness utilizing SAS Enterprise Miner which resulted in 125
new client accounts
HR Information Systems Analyst (August 2021 – December 2021)
• Implemented HRIS - SAP HCM module and collaborated with vendor and HR users for 500+ employee base
• Developed specifications of new web-based system applications for bid proposals
Ericsson, Plano, TX
Business Analyst Internship June 2021 – August 2021
• Coordinated supplier on-boarding and delivery process improvements for services
• Determined market supply chain needs and completed supplier performance reviews
ACADEMIC PROJECTS
Business Intelligence/Analytics September 2021 – November 2021
• Analyzed demographic information and energy market trends to identify new revenue strategies
• Recommended increased utilization of renewable energy to reduce costs by 20%
Software Analysis and Project Management January 2021 – May 2021
• Proposed a new system to allow customers to view wait times and to improve scheduling
• Identified project requirements and scope and team responsibilities and designed the project timeline
• Created Xcelsius dashboard design and utilized SAP Crystal Solutions for data visualization and reports
LEADERSHIP EXPERIENCE & ORGANIZATIONS
CMC Leadership Council, UT Dallas September 2020 – Present
SAP Users Group, UT Dallas September 2020 – Present
ADDITIONAL INFORMATION
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions OR (Visa) Eligible to work in the U.S. for internships and
for full-time employment for up to 12 months (non-STEM only) or 36 months (STEM only) without sponsorship