RAZER CORTEX

ONLINE MASTER GUIDE

FOR GAMERS. BY GAMERS.

Welcome to Razer Cortex, the nerve center of your entire gaming

experience. From effortlessly finding the best deals on your games,

launching and boosting them for peak PC performance, to giving you

flexible gameplay recording capabilities. Razer Cortex is the one solution for

all your PC gaming needs which gives you the best gaming experience

possible.

FOR GAMERS. BY GAMERS.

CONTENTS

1. SYSTEM REQUIREMENTS .................................................................................................................................... 3

2. RAZER CORTEX SETUP ......................................................................................................................................... 3

3. ACCOUNT MANAGEMENT ................................................................................................................................... 4

4. GENERAL SETTINGS ............................................................................................................................................ 14

5. RAZER CORTEX: GAMES .................................................................................................................................... 17

6. RAZER CORTEX: DEALS ...................................................................................................................................... 25

7. RAZER CORTEX: GAMECASTER ....................................................................................................................... 31

8. RAZER CORTEX: GAME BOOSTER ................................................................................................................... 44

9. RAZER CORTEX: REWARDS .............................................................................................................................. 51

10. RAZER CENTRAL ................................................................................................................................................ 52

11. LEGALESE ............................................................................................................................................................. 80

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1. SYSTEM REQUIREMENTS

SYSTEM REQUIREMENTS

Windows® 7 (or higher)

Internet connection

At least 250MB of free hard disk space

2. RAZER CORTEX SETUP

INSTALLATION

Razer Cortex is a software package that can be downloaded and installed into your PC.

1. Visit razerzone.com/cortex to download the latest version of the Razer Cortex installer.

2. Launch the downloaded installer.

3. Follow the onscreen instructions to complete the installation.

4. Click Done once the installation completes and restart your computer when prompted.

UNINSTALLATION

If you have a previously installed version of Razer Cortex or if you wish to completely uninstall

Razer Cortex:

1. On your PC, open the Control Panel, then go to Programs and Features.

2. Right click Razer Cortex in the list, then select Uninstall.

3. Follow the onscreen instructions to complete the uninstallation.

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3. ACCOUNT MANAGEMENT

SIGNING IN

If you already have a Razer ID, you can sign in directly by doing the following:

1. Launch Razer Cortex to open the Razer SIGN IN page.

2. Enter your email address and its password, then click SIGN IN.

Note: You should only select Stay signed in if you want to have your Razer ID

automatically signed in each time you launch the software.

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3. If you have enabled the 2-Step Authentication feature, enter the security code sent to your

mobile phone or generated by your authenticator app on the field provided.

However, if you want to use a different authentication method, you may click the

link and select any of the available authentication options.

evice name to easily recognize this device

from the Trusted Devices list.

Note: To know more about the 2-Step Authentication feature and the Trusted Devices list,

please proceed to the Setting up the 2-Step Authentication Feature section.

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RETRIEVING FORGOTTEN PASSWORDS

If you have forgotten your Razer ID password, you can easily retrieve your password by doing the

following:

1. On the Razer SIGN IN page, click Forgot Password?. You would be redirected to the

PASSWORD RESET page.

2. Enter your Razer ID email on the field provided, then click NEXT.

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3. Select Send a link to my Razer ID email, then click NEXT.

A password reset confirmation will be sent to your email.

4. Check your email inbox for the email verification from Razer and click the provided link.

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5. Your web browser will navigate to the PASSWORD RESET page. Enter your NEW

PASSWORD, retype it to confirm, then click SUBMIT.

A success screen will be displayed indicating that your password has been reset.

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6. Return to the Razer SIGN IN page and click NEXT to proceed with the password reset.

7. You may now sign in your Razer ID using the new password.

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CREATING A RAZER ID ACCOUNT

If y , you can also use the Razer SIGN IN page to create a

Razer ID account.

1. On the Razer SIGN IN page, click Create Account.

2. Enter a valid Email address and Password, then re-enter your Password for confirmation.

Note: If the CREATE ACCOUNT button remains unclickable, please make sure that the

password requirements have been fulfilled and that the password has been re-entered

correctly.

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3. Click the TERMS OF SERVICE and PRIVACY POLICY links to read the terms of usage, then

click its corresponding checkbox to agree to be bound by these terms.

Note: You may also opt to subscribe to the Razer newsletter by clicking the Subscribe to the

Razer Newsletter for the latest news and updates! checkbox.

4. Click CREATE ACCOUNT.

5. Check your email inbox for an account verification email from Razer.

Note: If you did not receive any email, click the resend email link to resend the account

verification email again.

6. Verify your Razer ID account by clicking on the link provided in the email. A success screen

will be displayed indicating that your email has been verified.

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7. Return to the Razer SIGN IN page and click NEXT to proceed with the sign in.

Note: email address yet, you would not be allowed to proceed

with the setup. The SIGN IN page would prompt you to verify your account first.

8. Enter your preferred Razer ID and Razer Nickname, then click UPDATE.

Note: You can assign a different Razer Nickname to your Razer ID.

9. You may now start using Razer Cortex.

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SWITCHING USER ACCOUNTS / SIGNING OUT

Before everything else, it is important to take note that closing the Razer Cortex window will only

close Razer Cortex. It will not automatically sign out your Razer ID. A Razer app will still run in

background and can still be seen in the system tray through the icon.

To sign out or switch to a different Razer ID, click your avatar on the Razer Cortex window, then

click Switch User.

Note: You may proceed to the Razer Central section of this user manual to know more about the

functions of the system tray icon.

However, if you have already closed the Razer Cortex window, simply right click on the icon

from the system tray, then click Switch User.

Any of the provided options will sign out your Razer ID and will display the SIGN IN page again on-

screen.

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4. GENERAL SETTINGS

UNDERSTANDING THE USER INTERFACE

By default, Razer Cortex displays the GAMES > MY LIBRARY tab when launched. Use the tabs

(GAMES, DEALS, GAMECASTER, GAME BOOSTER, AND REWARDS

subtabs to access the various functions Razer Cortex has to offer.

To navigate between previously visited pages, utilize the or buttons. You may also search

for existing games or deals through the icon.

The icon indicates the number of notifications or Razer promotions currently available. Use

this icon to view and access the latest notifications and Razer promotions.

Clicking on your avatar allows you to access your profile, change your account password, provide

feedback about Razer Cortex, and even sign out your account.

Use the provided drop-down lists below your avatar to arrange any shown games and/or deals

according to your preferred category. These drop-down lists, however, vary from each tab.

You may also use the or icons to arrange the lists according to your preferred view.

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SETTINGS

Click the icon to modify various settings that will help you manage behavior.

Use the GENERAL tab to change the display language or to determine Razer startup

behavior.

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Use the DEALS tab to manage game client wishlist notifications and account connectivity, and to

opt- to it yet.

The ABOUT tab displays brief software information and copyright statement. You may also use this

tab to update or upgrade your software, change the display language, or view the user guide.

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5. RAZER CORTEX: GAMES

When Razer Cortex is installed and launched for the first time, it automatically scans your PC for

any installed game it can recognize.

MY LIBRARY

The MY LIBRARY tab displays a list of both automatically detected and manually added games

installed in your PC.

and game titles from synced game clients.

Note: If you have synced your game clients and/or if you have marked games under DEALS as

owned, click the refresh icon to refresh the listed games.

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LAUNCHING A GAME

Select a game from the list, then click PLAY.

Razer Cortex will then perform the following operations:

1. Launch your game.

2. Toggle Game Booster ON if it was configured to automatically turn ON when a game starts

under GAME BOOSTER > CONFIGURE (BOOST).

3. Activate Game Desktop if the option is selected on GAME BOOSTER > Configure (BOOST) >

OTHERS.

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SEARCHING FOR A GAME OR DEAL

A search function helps you locate a game you wish to play or a deal that you want to see.

1. From the GAMES tab, click the icon.

2. Enter a search phrase on the field provided.

A list of all games and deals matching this phrase will be displayed on the drop-down list.

3. Select the game that you want to play or the deal that you want to see from the drop-down

list.

ADDING INSTALLED GAMES TO THE LIST AUTOMATIC SYSTEM SCAN

From the GAMES tab, click . Razer Cortex will automatically start scanning your system for

recognized games and add them to your game library. All games found by Razer Cortex through

system scan will be automatically added to your library.

Note: The automatic system scan will only add games recognized by Razer Cortex.

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ADDING INSTALLED GAMES TO THE LIST MANUAL SELECTION

If an installed game in your PC was not , you can still manually add

your games through the Add icon.

1. On the MY LIBRARY tab, click the Add icon.

2. Click and locate the game that you want to add.

Optional: Once you have manually located the game, you can also personalize the look of its

game launcher through the Change cover art link. You can either select your own cover art

or select from any of the available background colors.

3. Click ADD to include the game to your library.

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ADDING OWNED GAMES TO THE LIST SYNC GAME CLIENTS

If you want to sync Razer Cortex with other games and wishlists from your game clients, simply do

the following:

1. Click to open the SETTINGS > DEALS tab.

2. Select the game client that you want to sync Razer Cortex with, then click the

corresponding CONNECT button.

3. Enter the required credentials . Once linked, Razer Cortex will

MY LIBRARY list. These will be put under

the Games that you own category.

Note: Wishlisted games found in your game client will also be added to Razer Cortex

WISHLIST

To unlink a connected game client, go to SETTINGS >DEALS

corresponding icon.

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SETTING UP GAME PREFERENCES

You can configure preferences for each game individually. From the MY LIBRARY tab, select the game

you wish to modify, then click its corresponding View dashboard link.

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Here you can do any of the following:

Click the game photo to

- Launch the game.

- Add or remove a game to or from the Favorite list.

- E

- Remove the game from the library.

- Enable Razer Cortex: Gamecaster overlay while playing.

Media View Razer Gamecaster screenshots and recordings.

FPS Chart - View

your system.

EDITING GAME SETTINGS

Clicking on the icon of the selected game allows you to modify a selected game further.

Through the icon

The display name to be shown on MY LIBRARY tab.

The target location of your

Optional launch parameters to be automatically applied when launching the game.

The directory your game will run in, changeable through the icon.

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mes per second (FPS) rate and usage

statistics, including brief information about your system.

Clicking on the FPS Chart opens a separate window which will allow you to:

Save the chart in tabulated data (.CSV) or in graphic format (.PNG) through .

Share the game statistics to the community of your choice through .

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6. RAZER CORTEX: DEALS

Razer Cortex is a one of a kind software that allows you to search for amazing games at excellent

prices. With Razer Cortex: Deals, you can flexibly find the best game deals, check out new releases,

highly esteemed

You can view the available deals by country and/or change the currency used in the deal display

through the Show deals in and Currency drop-down lists located at the bottom of the Razer Cortex

window.

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Use EXCLUSIVES to view all past and ongoing Razer exclusive deals.

Use ALL GAMES to search and browse all game deals and sort them out by discount, price, or title.

You can also filter the deals based on genre, type, distributor, and availability.

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Use RECOMMENDED to discover games based on games you want, games you own, and what

other gamers with similar taste are playing.

Use WISHLIST to be kept up-to-date on your most anticipated games and receive notifications

whenever the game you want goes on sale.

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ADDING/REMOVING GAMES ON YOUR WISHLIST

You can add games to your Wishlist by going to and clicking its

button.

If you want to remove games from your wishlist, click the REMOVE FROM WISHLIST button. You

can also go to DEALS > WISHLIST, then REMOVE FROM

WISHLIST link.

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SHARING WISHLISTS

Use the drop-down list to make your wishlist private or available to the Public .

You may also use the Share wishlist link if you want to share your wishlist to the community of

your choice. However, you will only be able to share your wishlist if its availability has been set to

Public .

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MARKING GAMES

Mark games on Razer Cortex: Deals by going or details section, clicking the

OWNED/NOT INTERESTED, and then selecting the I already own this game and/or the

this button. Marking games will help Razer Cortex: Deals filter and recommend more games that

are better suited to your tastes.

You may also use the FEEDBACK button in this page if you have:

 found other game stores offering the selected game at a cheaper price;

 had issues with the cover art quality;

 or if you have other comments regarding Razer Cortex: Deals.

Note: Games marked as I already own this game and/or will automatically be

removed from the RECOMMENDED deals list. You can also view all owned and disliked games by

clicking the

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7. RAZER CORTEX: GAMECASTER

With a push of a key, Razer Cortex allows you to stream, record, and take screenshots of your

IN-GAME

The IN-GAME tab is ggled ON,

several options and features are enabled.

Note: The In-

By default, even if the Gamecaster overlay can be seen in-game, the Gamecaster overlay will

neither be seen by your stream viewers nor will be included on your game screen captures and

recordings.

If you want to include the Gamecaster overlay in all streams and screen captures, simply enable

the Show Gamecaster overlay while in-game and make it visible through the Include in streams

and captures option.

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If enabled, the Gamecaster overlay can be accessed by clicking the Razer Cortex icon while in-

game. The Gamecaster also includes the FPS overlay (seen on the upper left hand corner of the

screen) and the webcam overlay (seen on the lower left hand corner of the screen). These overlays

can also be toggled on GAMECASTER > IN-GAME. If you are using the pro version, the personalized

logo overlay is also included.

Note: The FPS overlay and personalized logo will only be visible if both overlays are enabled in

GAMECASTER > IN-GAME. Similarly, these will only be shown in streams and screen captures if the

The Gamecaster overlay allows you to quickly access options such as record , screenshot ,

and stream .

Clicking the button will reveal additional settings which includes enabling/disabling the webcam

window , and activating on-screen annotations . You may also click the icon to hide and

revert the Gamecaster overlay to the Cortex icon.

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Clicking the Settings icon will show the SETTINGS window.

From here, you can access any of the following options:

GENERAL - Enable or disable the Gamecaster overlay in streams, video recording and

screenshots; game switching; and add a personalized logo.

STREAMING - Configure the Gamecaster streaming settings such as its toggle streaming

hotkey, the streaming service to be used, and other stream-related settings.

CAPTURE Change the Gamecaster capture settings such as the toggle screenshot or

recording hotkey, and other screenshot and video capture settings.

DEVICES Select the webcam device you would be using, change the hotkey for the

webcam window, enable or disable speakers, enable or disable microphone, select and/or

change the hotkey for muting/unmuting the microphone or Push-To-Talk, and

enable/disable and/or edit the Chroma key settings.

FPS - Change the hotkey and/or toggle the FPS overlay in-game visibility, and change the

FPS overlay text color.

SHORTCUT KEYS - Change the hotkeys for various Gamecaster functions.

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Clicking the button on the webcam or personalized logo overlay will show the transparency

slider. This setting allows you to change the opacity of the webcam and personalized logo overlay.

You can also customize the visibility of the webcam and personalized logo overlay by clicking on

the corresponding overlay icon and selecting the desired visibility.

The icon will display the corresponding overlay to your stream viewers and on all game

recordings as long as the overlay is visible. Closing the overlay will also hide the overlay

display whenever streaming or recording.

The icon will hide the corresponding overlay from your stream viewers and on all game

recordings even if the overlay is visible.

The icon will continue showing the corresponding overlay to your stream viewers and/or

on your game recordings even if you have closed the overlay.

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The Allow game switching option enables you to continuously stream or record even when

switching between games.

If you have the pro version, you can customize the look of your streams and game recordings by

adding your personalized logo and Be-Right-Back (BRB) screen. You can also customize these

settings by clicking any of the said corresponding Edit link.

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The STREAM section enables you to select and connect the streaming service you want to use.

On GAMECASTER > IN-GAME > STREAM, clicking its corresponding button will reveal the

STREAM-ADVANCED SETTINGS. This section allows you to save a copy of your video streams to

your PC, set your preferred stream delay settings or have everything set to automatic, and even

customize your BRB (Be-Right-Back) screen.

If you have the pro version, you can access extra options such as having the watermark removed

whenever streaming in 1080p HD resolution, higher FPS (60) and stream codec (x264) options,

including chat window color customization.

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The CAPTURE section allows you to customize the hotkeys for taking screenshots and starting or

stopping a video recording.

On GAMECASTER > IN-GAME > CAPTURE clicking its corresponding button will reveal the

CAPTURE-ADVANCED SETTINGS. This section allows you to select your preferred save location for

all game captures, choose a picture type or file format for screenshots, and set your preferred

video capture settings or have everything set to automatic.

If you have the pro version, you can access additional streaming and recording options such as a

higher video resolution, and additional FPS (60) and stream codec (x264) options.

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The DEVICES section allows you to choose which inputs are used when recording videos or

streaming.

On GAMECASTER > IN-GAME > DEVICES, clicking its corresponding button will reveal the

DEVICES - ADVANCED SETTINGS. Here you can select the webcam, audio, and microphone device

to use. You can also set the hotkeys for the mute/unmute microphone toggle and Push-To-Talk

(PTT) function.

If you have the pro version, you can access additional options such as toggling the Chroma key

(Green screen effect), and changing the Chroma key color and its threshold.

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If you have a Razer Stargazer plugged in, you may also use your Razer Stargazer camera as a major

companion to your Gamecaster recordings and broadcastings.

To do this, simply tick the Webcam checkbox found under GAMECASTER > IN-GAME> DEVICES

section then click the button to reveal the DEVICES - ADVANCED SETTINGS.

From the DEVICES-ADVANCED SETTINGS, select Razer Stargazer HD webcam on the list.

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You may then select any of the following options on the WEBCAM section:

 Original - Allows you to use the regular preview of your camera.

 - Enables you to use background

removal without using backdrops.

Development Kit (SDK),

an icon

indicating that some components must be downloaded and installed first.

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 Chroma Key (Green screen effect) - Enables you to replace a selected chroma key color

with a transparent background.

Simply select Chroma Key (Green screen effect) on the Background section, select the

correct chroma key color from the drop-down list, then adjust the slider of the Chroma

threshold to control the transparency range.

Note: Make sure that the selected chroma key color is similar to the backdrop of your camera

feed (e.g. green backdrop to green chroma key)

lighting to eliminate visible shadows on the backdrop.

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If you have a Razer Ripsaw plugged into your PC, you will automatically have the Gamecaster

upgraded to pro version for free and gain access to the Gamecaster Viewer found under the

GAMECASTER > IN-GAME > DEVICES section.

All streaming activities must be done through the connected Razer Ripsaw if you want to use the pro

The Gamecaster Viewer acts as a video feed for your Razer Ripsaw where you can stream your

games. The viewer also enables you to configure the overlay settings before launching a game,

starting a stream, or recording a video.

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MEDIA

View your video recordings and screenshots.

SHORTCUT KEYS

View and customize shortcut keys for overlay, streaming, FPS display toggling, and capturing

media content.

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8. RAZER CORTEX: GAME BOOSTER

Razer Cortex: Game Booster provides extra optimization tools to further improve your overall

gaming experience.

GAME BOOSTER

GAME BOOSTER provides full control over which processes and services are temporarily stopped

to optimize system performance. These can easily be enabled/restored with a single click, or even

fully customized according to your needs.

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TWEAK

The TWEAK tool auto adjusts your PC to improve overall game performance. You can

simply click OPTIMIZE to start the optimization or

click Configure to select which and/or customize the tweaks you want optimized.

By default, the Tweak tool uses the Recommended list. However, if you want to use your own

settings, select Custom, then select/deselect the items you want optimized and/or modify each

corresponding value. Once done, click OPTIMIZE to use the new settings.

You can also import and export settings from/to a file using the Optimize Items > Operation drop-

down menu; or restore all settings to Windows default or undo Razer Cortex tweaks through the

Optimize Items > Restore drop-down menu.

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BOOST

When BOOST is toggled on either by launching a game or by manually activating boost through

the BOOST button several processes and services on your computer are immediately suspended,

allocating more resources for your game to use. Turning off Boost will restore your computer to its

original state.

Under BOOST > Configure, various options are provided in customizing the Boost function. This

includes:

 Toggling automatic Boost launch on/off including an added option of disabling core parking

whenever launching a game

 Specifying Boost and Restore shortcut keys to toggle Boost on/off respectively

 Specifying a shortcut key to exit Game Desktop

 Customizing various settings categorized according to processes, services, non-Windows

services, and others, that will be temporarily suspended when Boost is active.

WARNING: Suspending Windows services may affect the operation of your system. If you are unsure

of which processes and/or services to select, select Recommended to use the suggested Boost

settings.

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You may also quickly access BOOST function through the expanded system tray.

Simply click the icon on the system tray, then click BOOST NOW to enable boost or RESTORE

NOW (if the system is already on BOOST).

To know more about the icon and its features, you may proceed to the Razer Central section of

this user manual.

NOTE: The BOOST NOW/RESTORE NOW buttons will only be accessible when Razer Cortex is

running.

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DEFRAG

The Defrag tool chooses and defragments games and folders quickly, making your games load and

run faster. Click DEFRAG to defragment all games that can be defragged, or click Configure to add

game(s) on the list and/or to choose a specific game to defragment.

To manually include a game, click ADD GAME To defrag

specific games from the list, select a game from the list and click its corresponding DEFRAG button.

You can also remove a game from the defragment files list by selecting a game and clicking its

corresponding button.

Note: The defragment function is disabled for games stored on Solid State Drives (SSDs).

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MY RIG

Aside from providing brief system information, MY RIG allows you to generate a diagnostic report

which includes information regarding hardware, software and other error messages

encountered.

Click the GENERATE DIAGNOSTIC REPORT button to view the diagnostics report interface, then

click ANALYZE to begin the diagnostics.

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Once a diagnostic report has been generated, you may click COPY to copy the report to clipboard or

click EXPORT to save the report into a .txt file.

You can use this report to analyze the operation of your computer and pinpoint errors that you

currently experience. Alternatively, you can even upload the report to online forums or websites to

discuss and seek assistance from the online gaming community.

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9. RAZER CORTEX: REWARDS

The Razer Cortex: Rewards tab

participate in to earn zSilver a loyalty virtual currency backed by Razer which you can earn

whenever using services from Razer and Partners.

The number next to the REWARDS tab indicates the amount of ongoing campaigns and other

yet. We recommend checking the

REWARDS tab immediately whenever you see this notification.

Simply click on any of the available promotions or campaigns to view its respective dashboard and

see the conditions required to participate.

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10. RAZER CENTRAL

Razer Central allows you to use a single Razer ID across all your Razer applications. You can now

update your Razer ID profile and account settings, link multiple social media and streaming

accounts of your choice, quickly access and update various Razer applications in one click, and stay

up to date with the latest Razer promotions and software updates available.

Note: Razer Central is automatically installed whenever installing Razer Cortex, and continuously

runs at background even if you have already closed the Razer Cortex window.

ACCESSING THE RAZER CENTRAL WINDOW

To access the Razer Central window, you can either right click on the Razer Central icon on the

system tray and click Razer Central; or click the Razer Central icon, and then your Razer ID on

the expanded system tray.

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THE EXPANDED SYSTEM TRAY

expanded system tray provides quick accessibility to Razer Cortex and/or the Razer

Central window. This feature provides access to recently played games including its

BOOST function. It also allows you to preview notifications about Razer software

settings.

To show the expanded system tray, simply click the Razer Central icon on the system tray.

Clicking your Razer ID will open the Razer Central window, while the LAUNCH CORTEX button will

launch Razer Cortex.

The Razer Cortex tab, accessible by clicking the icon on the

expanded system tray, allows you to launch a

recently played games and/or use BOOST

NOW/RESTORE function.

Note: The BOOST NOW / RESTORE function will only be accessible

when Razer Cortex is running.

The NOTIFICATIONS tab, accessible by clicking the Notifications

icon on the expanded system tray, displays the available

Note: Razer Central has its own SETTINGS icon. You can

change the Razer its own

SETTINGS > NOTIFICATIONS.

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MANAGING THE SETTINGS

Razer Central has its own settings accessible through button. These settings will

Use the GENERAL s language display, and determine what the system

tray icon will launch or do once double-clicked.

Note: Razer Central and Razer Cortex each have their own SETTINGS page.

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Use the NOTIFICATIONS tab to control the promotions seen on Razer Central

and its expanded system tray. You can also use this tab to subscribe to the Razer Newsletter and

get access to the latest news and updates.

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Use the SOFTWARE UPDATES

what it will do if an update is available. You can have these updates automatically downloaded or

simply set as notifications.

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Use the ABOUT tab to view the Razer Central version, terms of service, and privacy policy. You may

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EDITING YOUR PROFILE

The PROFILE tab is Razer Centra enables you to change or edit your

Razer ID profile. You may click on any provided field to make all fields editable, or click on your

avatar on the upper right hand corner of the Razer Central window and select Edit Profile on the

drop-down list.

The Description and Nickname fields (marked with ) are permanently visible to public. To

change the preferred visibility of the remaining fields, you can

drop-down list. You can mark each field as:

to make it visible to the public

to make it visible to your friends

to make the selected field(s) private

Click SAVE to apply changes. You can also view the visibility of fields through the PREVIEW

PROFILE AS section buttons, located at the upper right hand portion of the Profile tab.

Note: To refresh the PROFILE page, you may either click your avatar on the upper right hand corner

of the screen, then click Refresh on the drop-down list; or press F5.

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CHANGING YOUR ACCOUN

The ACCOUNT tab allows you to manage your sign in and security settings. Use this page to change

update your billing address,

assign a new recovery email and security question to your account, enable and configure your

-Step Authentication, or permanently delete your account.

Note: To refresh the ACCOUNT page, you may either click your avatar on the upper right hand corner

of the screen, then click Refresh on the drop-down list; or press F5.

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Changing your email address

If you want to change the connected email address to your Razer ID:

1. On the RAZER ID > ACCOUNT tab, click Email.

2. Enter the new email address you would like to use for your Razer ID on the New Email field,

then click CHANGE to confirm the email.

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3. Check your email inbox for a verification email from Razer, then click the provided link in the

email.

Note: If you did not receive any email, click the resend email link to resend the account

verification email again.

4. Return to Razer Central and refresh the page. Your Razer ID account will now be using the

new email address.

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Changing your Razer ID password

If you want to change your Razer ID password:

1. On the RAZER ID > ACCOUNT tab, click Password.

2. Enter your CURRENT PASSWORD, then enter and re-enter the NEW PASSWORD on the

fields provided.

Note: If the CHANGE button remains unclickable, please make sure that the password

requirements have been fulfilled and the password has been re-entered correctly.

3. Click CHANGE to apply changes.

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Updating your billing address

Since your billing address will be used as an added security and fraud prevention measure for

Razer transactions, updating these details (whenever there are changes) are necessary.

To update your billing address:

1. On the RAZER ID > ACCOUNT tab, click Billing Address, then update the fields that you

want to change.

2. Click SAVE to apply changes.

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Setting/Changing a recovery email

Adding a recovery email to your Razer ID allows you to have an alternative password retrieval

method if you forget your password on your next sign in.

To set a recovery email for your Razer ID:

1. On the RAZER ID > ACCOUNT tab, click Recovery Email.

2. Enter the preferred recovery email on the field provided, then click ADD to confirm.

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3. The RECOVERY EMAIL page will display that a verification link has been sent to the provided

4. Check your email inbox for a verification email from Razer, then click the provided link in the

email.

Note: If you did not receive any email, click the resend email link to resend the account

verification email again.

5. On Razer Central . The Recovery Email section will now

display the recovery email.

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Setting/Changing the security question

You can also set security question for your account as an added password retrieval method just in

case you forget your password on your next sign in. To add a security question to your account:

1. On the RAZER ID > ACCOUNT tab, click Security Question.

2. Enter your preferred security question on the Security Question field, then enter the

answer on its corresponding field.

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3. Click SAVE to save changes. The security question will now be seen on the ACCOUNT tab.

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Setting up the 2-Step Authentication Feature

With the 2-Step Authentication feature enabled, signing in to any Razer service using your Razer ID

will require a security code either generated by an app or sent to your phone. Enabling this feature

is recommended if you want an extra layer of security whenever signing in.

Enabling 2-Step Authentication

1. On the RAZER ID > ACCOUNT tab, click 2-Step Authentication, then click START on the next

page to begin the setup.

2. Select the method by which you want to receive your security code. This can either be done

through Text message or an Authenticator app.

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Note: The authentication method can be changed any time. However, this must be verified

first by the current method you are using.

If you have selected text message as the authentication method:

a. Select your on the drop-down list, enter your mobile number on

the field provided, and then click NEXT.

b. Check the security code sent to your mobile phone, input it on the provided field, then

click ENABLE.

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If you have selected Authenticator app as the authentication method:

a. On your mobile phone, launch the authenticator app you have installed.

b. On the authenticator app, scan the QR code found on Razer Central. Your authenticator

app should now be connected to your Razer ID.

c. On Razer Central, click NEXT.

d. Enter the security code generated by your app on the field provided, then click ENABLE.

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3. Select Trust this device only if you want to add the device you are currently using to the

Trusted Devices list. Signing in to any Razer service using a trusted device automatically

removes the security code verification. You may then select NEXT to proceed.

Note: You may also opt to assign a name to the device you are currently using.

4. Download or print the Backup Codes for safe keeping. These emergency codes would be

useful if in any case your mobile phone can neither receiver nor generate security codes.

Note: Each backup code can only be used ONCE. To see all the available security codes, simply

go to ACCOUNT > BACKUP CODES. A security code, however, is required before you can view

the available backup codes.

5. Click FINISH to complete the setup. The ACCOUNT tab should now display the Trusted

Device and Backup Codes settings.

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Viewing/Removing Trusted Devices

Note: The Trusted Devices page is only accessible if 2-Step Authentication is enabled.

The Trusted Devices page briefly lists down the assigned name of the device you are using

including all the devices you have designated

You may use this page to:

Trust this device

link.

whenever using the trusted device.

Change a trusted changing name as preferred,

and clicking UPDATE.

Remove nations by clicking corresponding button.

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Viewing backup codes

Note: The Backup Codes page is only accessible if 2-Step Authentication is enabled. In addition, a

security code is required before you can view the available backup codes.

The Backup Codes page allows you to view the usable backup codes. Each backup code can only be

used ONCE. Once used, these would be automatically crossed out from the backup codes list.

You may click DOWNLOAD to have all the codes exported to a .txt file, or click PRINT to have your

emergency codes printed. We highly recommend keeping your backup codes safe yet easily

accessible whenever needed.

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Deleting your account

If needed, you can permanently delete your Razer ID.

1. On the RAZER ID > ACCOUNT tab, click Delete Account.

2. Enter your Razer ID password on the field provided, then click DELETE.

Note: Deleted accounts are NON-RETRIEVABLE. All account information and data connected

to your profile will be deleted permanently.

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CONNECTING SOCIAL MEDIA / STREAMING ACCOUNTS

To easily share screenshots, game recordings, and even your live streams in just one click, having

multiple social media and/or streaming accounts ready at hand is essential.

The CONNECTIONS tab allows you to connect social network and streaming accounts to your Razer

ID. To do this, click the account you want to connect to your Razer ID, then authorize Razer Central

to use your account by logging in to the account you want to use. The account will automatically be

added to the CONNECTED ACCOUNTS list.

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MANAGING NOTIFICATIONS

The NOTIFICATIONS tab allows you to see all the promotions you asked for in one single window.

From the latest store promotions, to the hottest hardware promotions as long as these are set

to notify you on the SETTINGS> NOTIFICATIONS continue receiving the latest and greatest of

notifications here.

Note: To refresh the displayed notifications, you may either click your avatar on the upper right hand

corner of the screen, then click Refresh on the drop-down list; or press F5.

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UPDATING RAZER APPLICATIONS

Razer Central will automatically update you if any of your Razer applications can be updated. This

can immediately be seen on the Razer Central icon on your system tray, on the NOTIFICATIONS

, and is also reflected on APPS tab.

If an update is present, simply go to the APPS tab then click the corresponding UPDATE button of

the Razer application that you want to update.

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SUBMITTING FEEDBACK

Razer Central has an inbuilt function that allows users to send feedback and report problems to our

Razer Support Team. To send a feedback:

1. Click your avatar then select Feedback on the drop-down list.

2. Select the Razer software that you want to provide a feedback on.

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3. Select the category of Feedback that you want to provide.

You may select any of the provided categories below:

Feedback to submit a general feedback;

Feature Request to suggest additional features for the selected Razer software;

Or Customer Support to report a bug.

4. Describe your feedback in the field provided, and then click SUBMIT to send your feedback

to the Razer Support Team.

Note: By default, the selected

feedback form. You can opt to remove the log file from the feedback by disabling the Send

log file checkbox.

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11. LEGALESE

Razer Inc. and/or affiliated companies in the United States or other countries. All other trademarks

and trade names are the property of their respective owners and other company and product

names mentioned herein may be trademarks of their respective companies.

Windows and the Windows logo are trademarks of the Microsoft group of companies.

Intel and Intel RealSense are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or

other countries.

other intellectual property rights (whether registered or unregistered) concerning the product in

this guide. Furnishing of this guide does not give you a license to any such copyright, trademark,

patent or other intellectual property right. The Razer Cortex

pictures whether on packaging or otherwise. Razer assumes no responsibility for such differences

or for any errors that may appear. Information contained herein is subject to change without

notice.