List of all fees for Utah Way2Go Card Prepaid Card
There is no fee to obtain a Card account.
There is no fee for POS purchase transactions conducted in the U.S. using your signature
or PIN number.
ATM withdrawal (in network)
There is no fee for ATM withdrawals conducted at MoneyPass ATM locations. In-network
locations can be found at moneypass.com/atm-locator.html. When using your card at an
ATM, the maximum amount that can be withdrawn from your Card account per calendar
day is $500.00.
ATM withdrawal (out-of-network)
This is our fee. “Out-of-network” refers to ATMs outside of the MoneyPass Network. You
will be assessed a fee for each ATM withdrawal conducted at an out-of-network ATM.
You may also be charges a fee by the ATM operator, even if you do not complete a
transaction. When using your card at an ATM, the maximum amount that can be
withdrawn from your Card account per calendar day is $500.00
Teller-assisted cash withdrawal (OTC)
There is no fee for teller-assisted cash withdrawals conducted at Mastercard Member
Bank or Credit Union teller windows.
You are allowed unlimited ATM balance inquiries for no fee at in-network and out-of-
network ATMs.
Customer service (automated or live
agent)
You are allowed unlimited calls to Customer Service Interactive Voice Response (IVR) for
no fee each month to check your balance or hear your transaction history.
Using your card outside the U.S.
International transaction fee
Conversion rate is a Mastercard fee for each transaction amount conducted outside the
U.S.
There is no fee to replace your Card send by regular mail. Standard delivery (7 to 10
calendar days).
If you request your replacement card to be expedited rather than receiving it by regular
mail, you will be assessed the expedited card delivery fee, in addition to any applicable
card replacement fee. Expedited card delivery can be expected within 3 to 5 calendar
days.
This is our fee. After 12 months of inactivity, following the activation of your Card, we will
assess the fee in the month following the 12 month period of inactivity, and each
consecutive month of inactivity, thereafter. Inactivity is defined as no deposits,
purchases, calls to the automated or live customer service, cash withdrawals, ATM
balance inquiries, or fund transfers for 12 consecutive months. The inactivity fee will not
be charges after the Card account balance reaches zero ($0.00) or after the Card account
begins to have activity.
Your funds are eligible for FDIC insurance and will be held at or transferred to Comerica Bank, and FDIC-insured institution. Once there, your
funds are insured up to $250,000 by the FDIC in the event Comerica Bank fails, if specific deposit insurance requirements are met. See
fdic.gov/deposits/prepaid.html for details.
No overdraft/credit feature.
Contact Go Program Customer Service by calling 1-800-241-9499, by mail at P.O. Box 245997, San Antonio, TX 78224-5997 or visit
www.GoProgram.com.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
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