Resumes, References,
and Cover Letters
A HELPFUL GUIDE FOR ENTERING THE JOB MARKET
Resume Tips
and Instructions
STEP
Brainstorm
Employment trends indicate workers will change not just jobs, but
careers, several times in a lifetime. For this reason resume writing
is a skill you will use throughout your life.
Before beginning your resume, put together a list of experiences
and accomplishments from work, volunteer projects, school,
extracurricular activities, and international work or study. Keep
this information on file and add to it throughout your career for
future resume writing.
Write everything down and do not limit yourself!
Action verbs from the list on page 8 may help you remember
things you have done and give you ideas for new ways to describe
those activities. Friends or family familiar with your work and
work style can be good sources of assistance as well.
Gather documents related to your experiences, such as
performance reviews, letters of appreciation, job descriptions,
documents, or presentations you wrote or prepared. This can be
helpful now with your brainstorming, and later to review, check,
and confirm details. Categories to generate ideas and organize
your information include:
• Education (universities attended, classes related to your career
goal, certifications, special training)
• Experience (paid/unpaid, part/full-time, internships, military,
class projects)
• Volunteer experience (church, civic groups, tutoring)
• Activities and honors (student organizations, professional
associations, scholarships, academic achievements, sororities
or fraternities)
• Important career-related skills (computer proficiency, foreign
languages, activities that illustrate problem solving, critical
thinking, communication abilities)
• Personal achievements (financing your education, overcoming
obstacles)
STEP
Organize Initial Draft
Name & Contact Information (Required)
• Include your name, phone number, address (optional), and
email. Including a physical address is a matter of personal
preference. You may consider including your local address if
it serves a purpose, such applying for positions in that town. If
posting online, you may choose to omit the address altogether
or include only a city and state for personal safety reasons.
• If you use your cell phone as your contact phone number, be
prepared to handle a professional conversation wherever you
may answer your calls. Only use a work phone if it is appropriate
for you to receive calls at work.
• Your phone number should be listed using one of these formats:
1
2
1
Education
Relevant Experience
Internships
Employment History
Professional Experience
Research Experience
Volunteer Experience
Study Abroad
Experience
International Experience
Computer Skills
Technical Skills
Computer Software
Certication
Licensure
POSSIBLE SECTION HEADINGS
Professional Memberships
Specialized Training
Languages
Awards and Recognition
Honors
Honors and Awards
Activities
Leadership
Additional Experience
Additional Information
Work Authorization
Objective
Summary of Qualications
Prole
2
• Your phone number should be listed using one of these formats:
785-987-6543, (316) 123-4567, 785.555.5555
• Your email address should be professional (DO NOT USE
partyhound@ku.edu). If you are a graduating senior, use a
non-KU email address.
• Your name is generally bold and a few points larger in font size
than the rest of the resume.
• Be consistent with the name you use across all of your
materials including resume, cover letter, references, and online
application.
Objective (Optional)
In general, objectives are no longer commonly used. An objective
may be useful if you need to clarify the position for which you
are applying. For example, if a job posting lists several positions,
an objective allows you to identify your preferred area.
Examples of objectives:
• To obtain an entry-level sales position in the consumer
products industry.
• Seeking a summer internship in investment banking with XYZ
Company.
Summary of Qualifications/Profile (Optional)
Typically used by job seekers with more professional or varied
experience, this summary should focus on the big picture and
help the employer understand how your experiences fit together.
Summary information briefly communicates your experience,
training, and personal abilities as they relate to the specific job
you seek. Information of this type may be included in a cover
letter, eliminating the need to include it in the resume. Details of
your experiences belong in other sections of the resume.
Examples:
• Two years of experience in a medical environment; familiar
with confidentiality issues and medical terminology.
• Strong analytical skills developed through lab experience in
chemistry and biology.
• Proven communication skills as demonstrated through club
leadership, debate competition at state level, and writing for
the university student newspaper.
Education (Required)
This section can include your higher education degrees and
certificates as well as noncredit learning. Your information
should include:
• Degree (i.e., Bachelor of Science, Master of Arts)
• Major(s)
• Minors, concentrations or certificates
• University name, city, and state
• Month and year of graduation
• GPA(s) (typically if above 3.0)—If you list anything other than
your overall GPA, be sure to specify which GPA you are using.
Students who go by a name different than their legal name
or those who’ve changed their name may be confused when
it comes to deciding what to use when applying for a job.
It’s best to be consistent across all job-related materials.
Remember that employers will need to match up your
resume, cover letter, online application materials, calls to
references, and background checks.
Below are some tips for addressing this issue in your
professional documents:
• Using your middle name is optional.
• If you go by your middle name, include your legal rst
name as well, i.e. James (Dave) Phillips.
• If you go by a name other than your legal name, include
your legal name along with your preferred name; for
example, Wenfei (Cathy) Zhou or John “Jack” Smith, Jr.
• If you have hyphenated or multiple last names, you may
want to use your middle initial, instead of your middle
name, to signal to the employer where your last name
begins, i.e. Mary J. Kelly Gregory.
• If your last name has changed, for example, you may
include your former last name such as Sarah (Williams)
Hanson. It’s also important to let your references know
that your name has changed before an employer calls
them for a reference check. They may not realize that
Sarah Hanson is the same Sarah Williams they knew at
one time.
• It’s a good idea to send a copy of your resume (including
both names) to all of your references prior to the
reference check—it will give them a better idea of your
professional activities and serve as a reminder that your
name has changed.
WHAT’S IN A NAME?
John “Jack” Anderson IV
1415 Louisiana Street
Lawrence, KS 66045
785 -123 -4567
jack.andersonIV@ku.edu
NOT GOOD
• Responsible for publicity.
• Duties included handling customer
complaints.
• Responsibilities included adhering
to safety policies and ensuring
other lifeguards knew policies.
• Dealt with delinquent youth.
BETTER
• Interacted successfully with
public affairs representatives and
local media.
• Resolved service and billing
problems.
• Carried out safety precautions
and instructed staff in the proper
use of equipment.
• Explained team strategies and
instructed youth on how to
execute strategies.
BEST
• Increased community
awareness of agency through
interaction with public affairs
representatives and local media.
• Resolved service and billing problems.
Consistently recognized for
promptness and professionalism.
• Carried out safety precautions and
instructed staff in the proper use
of equipment, resulting in a 50%
reduction of injury accidents over
the summer.
• Explained team strategies and
instructed youth on how to execute
them. Development of enthusiasm
and skills led to winning the city
competition.
3
DESCRIPTIONS OF EXPERIENCE
List your most recent degree first (Ph.D., Master, Bachelor). You
don’t need to list every college or university at which you have
taken classes. Once you are in college, high school is not typically
included on a resume unless you are a freshman or you have a
good reason why you want an employer to know where you went
to high school.
Including academic awards or scholarships can show academic
breadth and intellectual accomplishment. Sometimes it may be
beneficial to include courses relevant to the position for which
you are applying.
If applicable, it can be a good idea to include a statement about a
significant contribution toward financing your education.
Experience (Required)
The experience section should communicate what you
accomplished in past paid or unpaid work experiences.
• Include the position title, employer/organization name,
location (city, state), and dates with months and years.
• Typically your experience is listed in reverse chronological
order with your most recent experience first.
• Highlight transferable skills and abilities when describing
work duties and responsibilities. Think about the types of
things you did in your job or activities that relate to the types of
things you will be doing in your future professional positions.
• Do not use full sentences to describe your experience; use
short phrases beginning with an action verb. Vary your verbs,
limiting words like “worked” and “responsible for”.
For example, “Interviewed, hired, and trained new team
members” or, “Led closing of store by assigning roles at the
appropriate time, balancing the cash registers, securing all cash,
and setting the alarm.”
• Describe your experience in a result-oriented fashion.
Employers know the best predictor of future performance is
past performance.
• Whenever possible, use concrete information to qualify
and/or quantify your experience. For example, “Increased
sales by 25% over a three-month period,” or, “Taught a class of
300 students.”
EDUCATION
The University of Kansas, Lawrence, Kansas
Bachelor of General Studies in Geography, May 2022
• Minor in Geology
• Leadership Engagement Certificate
• Overall GPA 3.65
Independently financed 75% of college education
through scholarships and employment.
4
• Consider the type of position for which you are applying. You
may want to use the words listed in the position description
when describing your experience. Highlight the skills that are
most relevant to the position for which you are applying.
• Generally new college graduates will not include experiences
from high school or earlier. However, if you have relevant
experience (i.e., you owned your own business) or if you are
a freshman or sophomore, it may be appropriate to include
experiences from high school.
• Include two to five bullets to describe each experience.
• Use present tense when describing current positions and past
tense when describing past experiences.
Activities & Organizations (Optional)
This section can include membership in campus or community
activities, professional organizations, volunteer activities, or
relevant interests. You may choose to format this section as a list,
or you may choose to set it up with the same format as your jobs
with descriptions of the leadership roles you performed in these
organizations.
Activities might:
• Demonstrate a well-rounded person with more dimensions
than just work.
• Point out skills that have been demonstrated in your
nonprofessional life.
• Account for gaps in employment.
When you choose to include activities and interests, be aware
of “hot buttons.” A hot button is an activity or interest such as
religious or political affiliations, to which some employers may
have a strong positive or negative reaction. When you have an
activity or interest that is a “hot button” you have options. Make
an informed and reflective choice.
Options:
• Include this information on your resume. Many applicants feel
the employer should know who they are inside and outside of
the workplace, and they may not want to work for an employer
who cannot accept them as a whole individual.
• Omit this information. You may want the opportunity to
present yourself as a candidate rather than be prematurely
discounted due to the employer’s bias.
• Generalize these activities/interests. Present them in a generic
format (i.e., “Choir Director”) without specifying religion or
denomination.
Interests are unstructured individual pursuits and can be
included if relevant. When considering if you want to include an
interest, think about how the employer would view the activity as
well as the space available on your resume.
ACTIVITIES
• University of Kansas Student Ambassador
• Association of Collegiate Entrepreneurs
• Alpha Chi Omega Sorority
• Scholarship Coordinator
• Chairperson of Recruitment Committee
• Big Brothers/Big Sisters Volunteer
HONORS AND AWARDS
• Golden Key National Honor Society
• Dean’s List, six semesters
• Leadership Scholarship
Honors & Awards (Optional)
This section can include scholarships, honor roll, dean’s list,
competitive awards, juried shows, etc.
• You may want to provide some information on the context of
the award if it is not evident. For instance, “One of ten students
selected nationwide for the Fulbright Scholarship.”
• Do not include dollar amounts for scholarships.
• Your honors and awards may be listed as a separate section or
may be included with your education or activities section if there
are only a few items on your list.
• Resumes do not get jobs; they get interviews.
• Resumes should convey your unique skills and abilities as
they relate to the position for which you are applying.
• Some items may be appropriate under various headings.
For example, scholarships could be listed under Education,
Honors and Awards, or Study Abroad sections. Use your
best judgement to determine which section makes the
most sense for your resume.
• Resumes should not include every detail about you. They
should highlight the specics that make you a qualied
candidate for the position you seek.
• Resumes should not be so short or so vague that an
employer has no idea what your skills are or what you did
in your last job.
• Human resources professionals know that the best
predictor of future performance is past performance. In
your resume, highlight the results of your experiences.
REMEMBER...
5
STEP
Format It
Resumes will vary by profession and will change based on
your experience level. It is your resume, so be sure to create a
document that reflects who you are while also targeting the
employer’s needs.
Pass the 15-second glance test. Employers see hundreds of
resumes, and they skim first. If this first test is passed, they may
look at your resume more thoroughly.
• When ordering information and sections in your resume,
prioritize according to the needs of the employer. Put the most
important information toward the top and to the left.
• Choose a format and heading that effectively communicate
the combination of skills and abilities that highlight your
qualifications for the position and provide insight into you as a
unique person. Refer to Possible Section Headings box on
page 1 for ideas.
• Length of resume varies according to field of interest and
level of experience. Generally, undergraduates will have a
one-page resume. Experienced workers and some graduate
students, along with students in certain disciplines, may
have two pages. See your career services office for help in
determining the appropriate length.
3
Skills (Optional)
This section is included to highlight particular abilities.
Technical skills, laboratory skills, and proficiency or fluency
in a foreign language are typically found in this section. Skills
should relate to the positions for which you are applying. The
placement of this section on your resume may vary depending
on the relevancy to the employer. Soft skills such as “great
communicator”, “team player”, and “strong leader” should be
reflected in your bullet points and your cover letter, not in your
skills section.
Work Authorization (Optional)
You can include this section if it is important for you to share
your work authorization status. International students would
not generally include their work status on their resume unless
specifically requested by an employer.
References (Required but separate from the resume)
The statement “References Available upon Request” is not needed,
as this is a given in the job search process. Reference names and
information are generally listed on a separate page (see References
section in this handout). Usually references are provided to an
employer once they are requested or at an interview.
• Make the resume easy to skim: bullets, short
declarative phrases, easy-to-read font – 10 to 12 points –
no abbreviations.
• Use one font style throughout the resume; avoid script
fonts. Arial, Calibri and Times New Roman, are good
choices.
• Do not use graphics, shadowing, clip art, or decorative
bullets (use •).
• Use bold or underlining appropriately but sparingly.
• Put key information on the left and near the top of the
page whenever possible (for example, job title rather than
employment dates listed at the far left).
• Arrange your headings, sections, and bullet points in order
of importance and relevance to the employer/position.
• Begin phrases with action verbs (See page 8).
• Avoid generalities and focus on specics about experience,
projects, and products.
• Quantify experience when possible (Employee of the
Month, Received customer service ratings of 9.8/10,
• Be consistent in the format, layout, and spacing.
FORMATTING AND WRITING TIPS
WORK AUTHORIZATION
United States Permanent Resident – fully
authorized to work in the U.S.
Managed a budget of $2,000).
6
It’s a good idea to avoid templates—ATS’s often see these as a
virus and will not read them. It’s also important to keep section
headings simple, use consistent formatting for text and dates,
avoid tables or text boxes, avoid shading or graphics, and use
a .docx or .pdf file format (depending on instructions listed
on the website). Some of the older systems may not be able to
discriminate tense (e.g., “Manage” vs. “Managed”) so you may
want to match the key words exactly. You may be able to search
which ATS the company you are applying to is using, which can
give you an idea of what that system can read. Some systems
can’t read serif type fonts, such as Times New Roman, that add
lines to the letters (for example, “F”) so you may want to stick to
a sans serif font such as Calibri or Arial (for example, “F”).
Resume Styles
Reverse Chronological Resume:
The traditional resume style lists everything in reverse
chronological order, starting with the most recent experience
and working backward. Most resumes for new college graduates
are written in this format, and employers are accustomed to
seeing this style of resume. Reverse chronological resumes are
particularly effective when:
• You are or will be a new college graduate.
• You have experience in the field of interest.
• You can demonstrate measurable results from work activities
(“Marketed events, resulting in 50% increase in attendance”).
• You have held impressive job titles and/or have worked for
big-name employers.
• You can demonstrate promotions and increased
responsibilities.
Functional Resume:
The functional resume summarizes your professional
“functions” or experience and minimizes employment history.
Functional resumes are often useful for:
• Experienced workers and those returning to the workforce
because it minimizes dates.
• Career changers because it outlines transferable work skills.
• Emphasizing knowledge and skills that have not been used in
recent work.
Elements of both reverse chronological and functional styles can
be combined if needed to show your experience.
Applicant Tracking Systems:
Applicant tracking systems (ATS) are a type of software
application used by most large companies, as well as many small
and mid-sized companies to sort through resumes and organize
applicant information. Typically, a company will use their ATS
to determine which resumes will be reviewed by a recruiter.
Companies use different systems, so be sure to read through the
instructions when applying. For example, some systems may
require you to post your resume as a .pdf while others may not be
able to read a .pdf.
ATS’s will typically search for key words and try to find
candidates with the greatest match to the company’s posting. It is
important for you to look closely at the position description and
try to use the same key words as the company whenever possible.
There are several websites that allow a job seeker to input
their resume and a position description to be analyzed for the
percentage of match. Use key words in a way that makes sense
because eventually a human will review your resume.
• Remove any stylized formatting (i.e. bullets, bolding, italics)
for easy pasting into online forms.
• Use a hyphen (-) or asterisk (*) instead of bullets or
other special characters.
• Use ALL CAPITAL LETTERS for section headers (warning:
spell check won’t catch mistakes!).
• Indent lines using the space bar.
• Avoid serif fonts like Times New Roman; sans serif fonts
such as Calibri or Arial work best.
• Save your document as a text le (.txt).
RESUME FORMATTING TIPS FOR
APPLICANT TRACKING SYSTEMS
7
STEP
Prepare Different Versions
Paper Versions are highly designed with bullets, underlining,
and other highlights. For the finished paper resume, use good
quality paper (at least 24 lb., 20% cotton bond) in white, ivory,
or a very pale gray. Avoid patterns that would give a “dirty”
appearance when copied. Typically, you would bring paper
copies of your resume to a career fair or an interview.
Electronic Versions look the same as your paper version when
emailed or pasted into a company resume database. Print a copy
to check margins, formatting, and overall appearance. Send it
as a PDF file to preserve formatting. Saving your resume as a
Google document may affect the format negatively.
Online Resumes
Before posting your resume on the Internet, consider whether
you want your resume to be public. There are security issues
inherent in posting personal contact information online. Check
the confidentiality of the database or service where you are
posting your resume. Never use your Social Security number,
date of birth, or other information that might make you
vulnerable to identity theft.
Consider creating a non-KU email to use only for job-search
purposes with the possibility that you will stop using the email
account once employment has been secured.
5
Spell check your resume, but be aware that it will not pick
up on all errors. Spell check will not pick up errors written
in all capitals.
Is the resume pleasing to the eye?
Does it t comfortably within the page? Is there an
appropriate amount of white space?
Is the resume on cotton bond paper?
Is the print clear and large enough to read – even when
photocopied?
Did you use too much bold, italic, or underlining? Does
content support your objective?
Could you be more concise?
Is it too short? Does it look as though you struggled to
ll a page?
Has extraneous material been eliminated?
Does the format present your qualications in the most
effective manner?
Is all important information included and easy to nd? Is
the format uniform throughout?
Does the resume market your abilities and paint a picture
that makes an employer want to know more about you?
CHECKLIST FOR PROOFREADING YOUR RESUME
STEP
Proofread and Edit
Many human resource directors see the resume as a reflection
of the applicant. Spelling errors, poor grammar, misalignment,
poor organization, wordiness, or vagueness will produce
negative impressions.
• Contact your career services office to have a professional
career advisor look over your resume.
• Ask a reference, family member, friend, or roommate to review
your resume. They are often great at catching typos.
4
8
Action Verb List
Accomplishments
achieved
awarded
benchmarked
completed
delivered
expanded
exceeded
improved
pioneered
reduced (losses)
resolved (issues)
restored
reversed
spearheaded
succeeded
surpassed
transformed
won
Analytical
& Research
analyzed
assessed
calibrated
collected
compared
conducted
critiqued
delivered
detected
determined
diagnosed
evaluated
examined
experimented
explored
extracted
formulated
gathered
identied
inspected
interpreted
interviewed
invented
investigated
located
measured
observed
organized
proved
researched
reviewed
searched
screened
solved
specied
summarized
surveyed
tested
validated
Communication
& Persuasion
addressed
advertised
arbitrated
arranged
articulated
authored
claried
collaborated
communicated
composed
condensed
conferred
consulted
contacted
conveyed
convinced
corresponded
debated
dened
demonstrated
described
developed
directed
discussed
dissuaded
documented
drafted
edited
educated
elicited
enlisted
established
explained
expressed
formulated
furnished
illustrated
incorporated
inuenced
informed
interacted
interpreted
interviewed
involved
joined
judged
lectured
marketed
mediated
moderated
negotiated
observed
outlined
participated
persuaded
presented
promoted
proposed
publicized
published
reconciled
recruited
referred
reinforced
reported
resolved
responded
solicited
specied
spoke
suggested
summarized
synthesized
translated
wrote
Creative
acted
adapted
began
combined
composed
conceptualized
condensed
created
customized
designed
devised
developed
directed
displayed
drew
entertained
established
fashioned
formulated
founded
illustrated
initiated
instituted
integrated
introduced
invented
modeled
modied
originated
performed
photographed
planned
revised
revitalized
shaped
solved
Financial & Data
administered
adjusted
allocated
analyzed
appraised
assessed
audited
balanced
budgeted
calculated
computed
conserved
controlled
corrected
cut
decreased
determined
developed
estimated
managed
marketed
measured
planned
prepared
programmed
projected
purchased
quantied
reconciled
reduced
researched
retrieved
tabulated
trimmed
tracked
Helping
adapted
advocated
aided
answered
arranged
assessed
assisted
cared for
coached
contributed
cooperated
counseled
demonstrated
diagnosed
educated
encouraged
ensured
expedited
facilitated
guided
helped
intervened
motivated
prevented
provided
referred
rehabilitated
represented
resolved
simplied
supplied
supported
volunteered
Interpersonal
& Teamwork
advised
collaborated
cultivated
enabled
focused
fostered
initiated
interacted
involved
listened
mediated
mentored
moderated
navigated
negotiated
partnered
teamed
unied
Leadership &
Management
accomplished
acted
administered
advanced
advised
analyzed
anticipated
appointed
approved
assigned
attained
authorized
chaired
completed
considered
consolidated
contracted
controlled
converted
coordinated
counseled
decided
decreased
delegated
determined
developed
directed
dispatched
disseminated
diversied
eliminated
emphasized
enforced
enhanced
enlisted
ensured
established
examined
executed
explained
founded
generated
governed
guided
headed
hired
hosted
improved
incorporated
increased
inuenced
initiated
inspected
inspired
instigated
instituted
instructed
integrated
introduced
launched
led
lowered
managed
merged
modied
motivated
organized
originated
overhauled
oversaw
pioneered
planned
presided
prioritized
produced
proposed
recommended
recruited
reorganized
replaced
represented
restored
reviewed
saved
scheduled
secured
selected
shaped
solidied
stimulated
streamlined
strengthened
supervised
terminated
trimmed
veried
Organization
& Detail
approved
arranged
catalogued
categorized
charted
classied
coded
collected
compiled
contained
coordinated
corrected
corresponded
distributed
executed
expedited
led
generated
implemented
incorporated
inspected
logged
maintained
monitored
obtained
operated
ordered
organized
planned
prepared
processed
provided
purchased
recorded
registered
reserved
responded
restructured
reviewed
routed
scheduled
screened
set up
standardized
streamlined
submitted
supplied
updated
used
validated
veried
Teaching
& Training
adapted
advised
appraised
claried
coached
communicated
conducted
coordinated
critiqued
demonstrated
developed
educated
enabled
encouraged
evaluated
explained
facilitated
focused
guided
inuenced
informed
instilled
instructed
motivated
persuaded
set
simulated
stimulated
taught
tested
trained
transmitted
tutored
Technical
adapted
advised
analyzed
applied
assembled
automated
built
calculated
coded
computed
computerized
conserved
constructed
controlled
converted
debugged
designed
determined
developed
diagnosed
drafted
engineered
fabricated
fortied
identied
implemented
inspected
installed
located
maintained
monitored
networked
operated
overhauled
prevented
printed
programmed
proposed
recorded
rectied
regulated
remodelled
repaired
replaced
restored
retrieved
solved
specialized
specied
standardized
studied
supported
trained
troubleshot
upgraded
9
Business Resume Examples
JOEBUSINESS
2001WestSixthStreet•Lawrence,Kansas66044•(785)555-7856•jbusiness@ku.edu
EDUCATION
UniversityofKansas Lawrence,KS
BachelorofScience,Marketing May2021
InternationalBusinessandCommunicationMinors
CertificateinProfessionalSelling
BusinessHonorsProgram
OverallGPA:3.25;MarketingGPA:3.52
StudyAbroad:ConsortiumofUniversitiesforInternationalStudies PadernodelGrappa,Italy
FallSemester2019
INTERNSHIPEXPERIENCE
Microsoft Lenexa,KS
CustomerSatisfactionIntern Summer2019
• CreatedasalescampaignforFacebook,Twitter,andInstagramtomarketanewprivacyappto
customers
• Conductedmarketanalysisfornewproductsandresearchedtocombatcompetitivethreats
AccountIntern Summers2017&2018
• Metorexceededsalesquotaeverymonth;increasedpersonalsalesby7%fromprevioussummer
• DevelopedandpresentedatargetedmarketingstrategytotheVicePresidentofMarketingwhich
wasusedinaprintadcampaignfortwoyears
• Builtsolidcustomerrelationshipsandactedaspointpersonforcustomerquestionsandconcerns
WORKEXPERIENCE
TheUniversityofKansasMarketingDepartmentLawrence,KS
TeachingAssistantforMKTG101:IntroductiontoMarketing August2018–Present
• Ledtwoweeklydiscussionsectionsof20-30studentsandheldregularofficehours
• Gradedstudentexamsandhomeworkandmaintainedrecordsofstudents’performanceusingExcel
Jay’sBarandGrill Lawrence,KS
Server/Trainer May2016–August2018
• Maintainedhighstandardsofcustomerserviceandbuiltloyalclienteleinafast-pacedenvironment
• Trainednewserversonrestaurantproceduresandservingstrategies
• Assistedteammemberswithservingwhenneededandaidedmanagerwithorderinginventory
• Resolvedcomplaintspromptlyandprofessionally
• Followedcompanyandstateguidelinesforsafefoodpreparation,assembly,andpresentation
ACTIVITIES&HONORS
KUMarketingClub Fall2017–Spring2019
• Treasurer–electedtwoyearsinarowbypeerstomanagea$5,000budget
HonorRoll Fall2017–Spring2019
StricklandMemorialScholarship Fall2018
KULeadershipChallengeParticipant Spring2019
• Competitivelyselectedas1of40businessstudentstoattendthisleadershipconference
BigBrothersBigSisters Fall2018–Spring2019
TECHNICALSKILLS
Tableau,Java,AdobeInDesign,Dreamweaver,AdobePhotoshop
Wenfei (Susan) Zhou
2001 West Sixth Street • Lawrence, Kansas 66044
(785) 862-2222
• wsz@gmail.com
EDUCATION
University of Kansas Lawrence, Kansas
Bachelor of Science in Accounting & Finance May 2021
Entrepreneurship minor
Overall GPA: 3.70, Accounting GPA: 3.83
Intend to complete Master of Accounting May 2022
• Independently financed 80% of college expenses through scholarships and employment.
WORK EXPERIENCE
Techco Corporation Overland Park, Kansas
Corporate Accounting Intern August 2019 – Present
• Conduct internal payment operations audit and cash reconciliations, prepare journal entries to correct over/short
accounts. Implemented process changes to more easily identify errors moving forward.
• Researched and validated over $130,000 of false Retail Management System shortages and prepared the necessary
journal entry to reverse these shortages.
• Personally reconciled cash receipts for over 180 Techco retail stores on a daily basis.
KU Bookstore Lawrence, Kansas
Sales Associate October 2017 – August 2019
• Supervised two cashiers and provided actionable feedback to help them improve professionally when needed.
• Provided fast, friendly service to customers and resolved guest concerns in a positive, helpful manner.
• Consistently exceeded company goals for new credit card registrations.
• Maintained an awareness of all promotions and advertisements.
• Created merchandise displays according to store specifications and alerted management on inventory levels.
Pipe Company of China Beijing, China
Assistant September 2016 – July 2017
• Matched reimbursement totals with invoices
• Sent unpaid invoices to Billing Department for payment collection
• Followed up with customers to resolve complaints
LEADERSHIP
International Friendship Club Lawrence, Kansas
Vice President August 2019 – Present
• Plan and facilitate weekly meetings attended by 140 active members and manage a budget of $3000.
• Serve as a liaison between the executive alumni board and active members of the organization.
Volunteer August 2018 – August 2019
• Provided translation services for incoming students.
• Serve as a university resource and helped new students acclimate to KU.
ACTIVITIES / AWARDS
Beta Alpha Psi member Watson Scholarship
Church choir member International Student Orientation Peer Advisor
LANGUAGE SKILLS
Fluent in Chinese (Mandarin) and English; Proficient in Spanish
WORK AUTHORIZATION
U.S. Permanent Resident—fully authorized to work in the U.S.
This line only for Accounting majors intending to do the MAcc
Computing/Engineering Resume Examples
Only include your high school if you are a freshman or there is
a specic reason why the employer needs to be aware of this information.
10
Archie Architectural
785-864-4206 • 1234 W. 6
th
St, Lawrence, KS 66044 • ArchieA@gmail.com
EDUCATION
University of Kansas, Lawrence, KS Expected May 2020
Bachelor of Science in Architectural Engineering, GPA 3.67
Passed FE Exam 2019, Acquired LEED AP Certification 2019
ENGINEERING EXPERIENCE
Architectural Intern, L&J Development Inc. May 2019 – Present
• Partnered with architecture team to develop designs for residential and commercial buildings
• Prepared plans for Planning and Zoning review and initial construction
• Updated and archived existing sets of drawings
Intern, GLPM Architects June – Aug. 2018
• Produced construction documents and corrected redlines on drawings
• Served as liaison between architect and manufacturer on shop drawings to provide accurate translation of project specs
• Transferred/re-drew original construction documents into digital format
CAD Technician, KU Design and Construction Management Sept. 2017 – May 2018
• Manipulated constructions/additions to campus landscape drawings
• Estimated the total cost of various campus renovations/changes
• Documented historical aspects of the university and its original architectural intentions
Surveyor, The Peridian Group Landscape Architects May 2017 – Aug. 2017
• Evaluated and established boundary, topographic, and as-built surveys
• Calculated grades and elevations using a total station instrument to provide correct water drainage
• Detailed and staked site parameters for sewer, storm, curb and gutter
SKILLS
• Revit, Digital Project, Building Analysis (AGI-32, eQuest, Trace, RevitMEP), CAD, 3D modeling (Sketchup, 3DS Max), Adobe
Premiere, Photoshop, and InDesign, Microsoft Office Suite
LEADERSHIP ROLES AND PROJECTS
President, Emerging Green Builders
• Cultivate student learning opportunities by networking with local professionals
• Coordinate outreach events to increase community awareness and engagement
Team Lead, DeVictor Park Natural Playscape
• Collaborated with Kansas Trails Council, Westar Energy (now Evergy), and Lawrence Parks & Recreation to establish a trail
system, boulder bridge, and play equipment
Team Member, KU Student Rain Garden
• Established first student-designed campus construction project
• Successfully detained storm water from 30,000 square feet of the KU Ambler Fitness and Recreation Center rooftop
AWARDS AND ACCOMPLISHMENTS
• U.S. Green Building Council Natural Design Competition-3rd place regional
• KU Sustainability Leadership Award for primary creator of the KU Student Rain Garden
• Society of Fire Protection Engineers scholarship presented by CMG Fire
• American Society of Plumbing Engineers scholarship presented by the ABA
Journalism/Creative Resume Examples
11
CATIE CRIMSON
STRATEGIC + VISUAL STORYTELLER
CONTACT
KC / STL
(785) 555-2121
cjcrimson1865.com
EXPERIENCE
DIRECTOR OF CREATIVE PURSUITS / EAST STREET PHOTO
Lawrence, Kansas 2017 - current
• Implement grassroots marketing strategies to secure a full
artist profile feature in a respected national publication
• Manage and promote social media accounts, increasing
engagement by 25%
• Organize meetings with communication professionals
WINGS TEAM / RED BULL
Chicago, Illinois, 2016 - 2017
• Gained consumer insights based on product perception and
analyzed data
• Sampled new users and informed non-users of benefits
• Identified key moments to reach different sections of the target
market
MARKETING INTERN / PARIC CORPORATION
St. Louis, Missouri, Summer 2017
• Developed and executed a plan to postion PARIC as an ideal
workplace to the college demographic
• Streamlined internship program to appeal to GenZ across
multiple platforms (social, print, display, web, video)
• Produced brochures and booth graphics with original design,
copy and photography
• Wrote, recorded and conducted multiple rounds of interviews
• Managed group of interns for weekly vlog project
• Created social media posts for Twitter, Instagram and
Facebook
STUDENT MARKETING MANAGER / VANS
Lawrence, Kansas, 2016
• Personalized Vans’ effort to integrate with campus happenings
• Developed and cultivated relationships with key campus leaders
• Endorsed local brand and retail marketing efforts
• Collaborated with managers and student marketing manager
colleagues
• Planned and coordinated promotional events, increasing attendance
by 20%
FREELANCE PHOTOGRAPHER + DESIGNER
2014 - 2016
• Lifestyle, editorial and portrait photography
• Red Bull - Event and social media photos as well as promotion
fliers for Center of The Universe Music Festival
• Inter-State Studios - Backdrop prints intergrating school logos
• Mardi Gear - Logo for E-Commerce Mardi Gras business
• To The Last Detail Events - Collaborate in the development of
start up
company’s branding systems as well as logo and print design
• Transitioning Beyond - Logo design for a brand extension service
EDUCATION
University of Kansas
Bachelor of Science in Journalism
Emphasis in Strategic
Communications
May 2019
Universidad Veritas
San José, Costa Rica
Cultural Photography Program
Study Abroad Summer 2017
SKILLS & SOFTWARE
Photography
Web Design
Lightroom
InDesign
Illustrator
Premier
Applicants for jobs in creative elds may choose to use additional design
elements in their resume; however, be aware these elements may not go
through an applicant tracking system successfully.
Jayhawk Journalist
Education
University of Kansas, Lawrence, KS May 2019
● Bachelor of Science in Journalism, News and Information Emphasis
● 3.82 Cumulative GPA
Relevant Experience
Breaking News Intern, Kansas City Star, Kansas City, Missouri May 2018 - Current
● Assisted in daily crime reporting, including coverage of major breaking news
● Developed long-term, in-depth stories which resulted in governmental action
● Authored or coauthored five A1 bylines in 10 weeks
Kansas Statehouse Reporter, Topeka, Kansas Jan. 2018 - May 2018
● Reported two days per week at the Kansas Statehouse for a KU Class
● Covered hearings, debates and policy for the Topeka Capital-Journal
● Produced an in-depth story on problems in the Kansas civil asset forfeiture system
●
Associate News Editor, University Daily Kansan, Lawrence, Kansas Dec. 2017 - May 2018
● Managed 15-person news staff, producing content covering all areas of KU
● Created content and hosted semiweekly news podcast
Reporter, University Daily Kansan, Lawrence, Kansas Jan. 2017 - Dec. 2017
● Provided coverage on Lawrence government and City Hall, turning roughly 3-4 stories
each week
● Wrote content on various topics including the impact of national level politics and policy
Morning News Intern, KCUR 89.3, Kansas City, Missouri June 2017 - Aug. 2017
● Assisted in production of morning newscasts
● Reported breaking news; gathered tape on Kansas City flooding used in a national
newscast
● Wrote and developed stories daily for the web and radio
● Crafted a web story that received the most views during the week of July 4
Producing Intern, Wow! 6 News, Lawrence, Kansas Jan. 2017 - May 2017
● Produced the morning and evening cut-ins for the Lawrence station using ENPS
● Edited video using Adobe Premiere Pro and Edius
Digital Media Intern, University Honors Program, Lawrence, Kansas Sept. 2016 - May 2017
● Created videos and social media content for fundraiser that raised $33,000
● Produced and edited content for biannual alumni newsletter
Other Experience
Dole Institute of Politics Student Advisory Board Member Sept. 2016 - Current
● 2017 Director’s Award Recipient for outstanding participation
● Contribute to service projects advocating for civic engagement on campus
Students Empowering Local Futures, Executive Director Sept. 2016 – Sept. 2017
● Collaborated with Lawrence homeless shelter for student volunteer organization
● Planned and organized fundraisers and advocacy events for the shelter
● Oversaw student-led child care, career development and health education programs
Liberal Arts and Sciences Resume Examples
Ima J. Hawk
36 Private Road 3057, Apartment 7
Lawrence, KS 66045
Phone: 555-555-5555
www.linkedin.com/ima-hawk
SUMMARY OF QUALIFICATIONS
• Two years experience with event promotion through use of printed material and social media
• Proven communication skills developed through campus leadership and volunteer work
• Experienced writer with strong editing skills and ability to create targeted messages
• Four years experience with Microsoft Word, Excel, PowerPoint, and Adobe Photoshop
• Organized and hard-working individual able to take initiative, think creatively, and work effectively with
peers, supervisors, support staff and the public
EDUCATION
The University of Kansas, Lawrence, KS
Bachelor of Arts in English, Expected 20XX
• Major GPA: 3.5, Academic Honor Roll
Relevant Coursework: Professional Writing, Foundations of Technical Writing, Communicating on the
Internet, Speaker-Audience Communication
RELEVANT EXPERIENCE
Kansas Unions, Lawrence, KS
Student Union Activities Coordinator, August 20XX – Present
• Create promotional materials for monthly events utilizing photography, video, and creative text design
• Partner with other staff to effectively reach a broad audience for each event
• Lead multiple Student Union Activities fundraisers, collecting an average of $2,500 each year
Alpha Chi Omega Sorority, The University of Kansas, Lawrence, KS
Head of Recruitment, August 20XX – Present
• Revised recruitment campaign, resulting in higher retention of potential new members
Delta Epsilon Iota, The University of Kansas, Lawrence, KS
Public Relations Manager, August 20XX – July 20XX
• Updated Facebook, Twitter and LinkedIn to inform members about upcoming activities and events
• Designed promotional materials for events, including charity trivia tournament and the professional
clothing closet drive
ADDITIONAL EXPERIENCE
Academic Programs for Excellence, The University of Kansas, Lawrence, KS
Peer Tutor, August 20XX – May 20XX
• Tutored four students in English composition; assisted with content preparation for class/tests and
provided feedback on written assignments with attention to accepted writing practices
• Developed strategies for working with each student based on individual learning needs
• Communicated regularly with Academic Coordinator, offering assessment of student progress
Silvercrest Resort, Wautoma, WI
Waitress and Hostess, Summers 20XX and 20XX
• Trained eight new staff members in techniques used to provide first-class service; updated training manual
to reflect changes in policies
• Selected by management to work at special community events serving over 200 guests
WalterConservation
123MainStreetLawrence,KS660455555555555wcon[email protected]
EDUCATION
BachelorofArts,EnvironmentalStudies December,20xx
Minor:LatinAmericanStudies Lawrence,KS
TheUniversityofKansas
• OverallGPA:3.4
• EmphasisinEnvironmentalPolicy
• GlobalAwarenessProgramCertification
SeniorProject:“WaterQualityintheArkansasRiver”
• ResearchedthreemajorwaterpollutantsandeffectsonArkansasRiver
• Identifiedandexplainedpositivecontributionsandcriticalimportanceofrivertoareacommunity
membersinreportdistributedtolocalmanufacturingcompanies
StudyAbroad,PreparingforInternationalCareers,CostaRica Spring20xx
• InterviewedCostaRicanbusinessleaderstodevelopincreasedunderstandingofnationaleconomic
andenvironmentalpolicies
• Created15minuteVimeomediapresentationonecotourismindustry;chosenfordisplayonLatin
AmericanStudieswebsite
INTERNSHIP
NonProfitEnvironmentalPoliciesandProceduresInternship January20xxAugust20xx
NorthCarolinaCoastalFederation MoreheadCity,NC
• ResearchedpublicissuesandpoliciesconcerningtheNorthCarolinacoastalarea
• Compiledfactsheetsonwetlandfunctionsandeffectsofdestruction,practicalmethodsofstorm
watermanagement,andhorticulturaltechniquesnecessarytocreateandmaintainvegetative
buffersonshorelines
• Accuratelyandefficientlyenteredandmaintaineddigitalenvironmentaldatautilizingvarious
softwaresuchasExcelandSPSS
• Managedhighvolumeofincomingcallsandfollowedupwithenvironmentalandgovernmental
agenciesformoreinformation
• Workedcloselywithsmallteamtocoordinateandimplementanimalrescuefromretentionpond
beingdrainedduetoexpansionoflocalshoppingmall
VOLUNTEEREXPERIENCE
ConversationLeader Fall20xx
AppliedEnglishCenter,TheUniversityofKansas Lawrence,KS
• Facilitatedweeklysmallgroupdiscussionswith15+internationalstudentsfromdiverse
backgrounds
• Selectedconversationtopicsandencouragedincreaseddifficultytoexpandcommunicationskills
• IncreasedunderstandingofstrugglesinternationalstudentsfacewhenintroducedtoAmerican
culture
VolunteerCoordinator/Volunteer Spring20xx
TheBigEvent,Campus&CommunityVolunteerDay Lawrence,KS
• Expandednumberofcommunityresidentprojectregistrationsby20%throughuseofsocialmedia
topromoteprogramgoals
• Teamedwithothercoordinatorstoassign3,000volunteerstoover400localprojects
•
Partneredwith30volunteerstoreplanttreesalonglocaltrafficway
12
13
785-987-6543, (316) 123-4567, 785.555.5555 (DO NOT USE (555)-555-5555).
References
• Alert your references that potential employers may be
calling and provide them with your most recent resume.
• Notify your references if your name has changed since
they knew you.
HELPFUL TIPS
Resumes and cover letters win interviews; excellent references
can win job offers.
If you are being considered for a job, it is likely the potential
employer will speak with your references following the final
interview.
You must be certain your references will provide a good
recommendation. A less-than-enthusiastic reference decreases
your chance of being hired, so select your references carefully.
Who
To identify as many potential references as possible, consider
current and former bosses, professors, advisors, volunteer
coordinators, co-workers, and subordinates who have first-
hand knowledge of your work and abilities.
Be sure to find references who know you well enough to
speak on your behalf and represent different facets of your
experience (i.e. a professor, internship supervisor, etc.) Your
references may change based on the position for which you
are applying, or as your career progresses. Roommates,
friends, and family members do not make good professional
references.
What
Contact the people on your list and explain that you are in a job
search. Ask whether they would be willing to act as a reference
for you. You might say something like: “Dr. Thomas, I will be
graduating in May and will be seeking a full-time position.
Because you were my instructor for several courses and can
speak to my work ethic, I was wondering if you would be
comfortable serving as a reference?” The answer will usually be
positive. Be prepared to provide a brief idea of what you have
been doing recently and the type of position you seek. With past
co-workers
or supervisors, you may want to state why you left that job,
because they are likely to be asked by the potential employer.
Deliver a current copy of your resume to your references so
they will be familiar with your experiences and what you have
highlighted for employers. You may also want to provide a copy
of the job description.
How Many
You will generally be asked to provide at least three references. It
is a good idea to have a backup on the list in case one or more of
your references is unavailable.
Where
Do not include references on your resume. Names and contact
information for references take up a lot of space and usually
have little meaning to a potential employer at the resume
stage. Make a separate reference page. Be sure to include your
name and contact information at the top. Use the same fonts
and formatting as your resume and cover letter. It is a good
idea to print all three on the same high-quality bond paper.
Include each reference’s name, current title, agency, or
organization with which they are currently affiliated, city
and state, preferred phone number(s), and email address. In
some cases, you may also want to note your relationship to
the individual, such as a former supervisor at KU Library,
particularly if your reference has moved to a new organization.
Be certain everything is correct!
When
Provide your reference list to a potential employer only when
requested.
Be sure to thank your references at the completion of your job
search.
SUZYSCHOLAR
PROFESSIONALREFERENCES
Dr.BobDebits(Professorforseveralfinancecourses)
ProfessorofFinance
UniversityofKansas
SchoolofBusiness
(785)864-1234(work)
SusanBoss(Directsupervisor)
SalesManager
Microsoft
(339)456-7890(cell)
OnaReference(FacultyadvisorforMarketingClub)
RobertC.SmithDistinguishedProfessorofMarketing
UniversityofKansas
(785)222-1111(work)
(785)333-4444(cell)
MikeMechaniker(FormersupervisoratABCManufacturing)
Owner
MechanikerIndustries
(913)999-9999(work)
(913)963-8521(home)
(785)741-1234(cell)
mike@mechanikerindustriescom
Includeyourrelationshiptothe
reference
Includethereference’scurrentjob
titleandwheretheyworkalongwith
currentcontactinformation
Askyourreferencehowtheywould
liketobecontactedandincludeonly
thosephonenumbersoremails
Ifyourreferencehaschanged
jobssinceyouworkedwith
them,notethatonyour
referencepage
Sample Reference Page
14
• Starting every sentence with “I” or “my”
• Extraneous words and wordy phrases, such as “in order to”
and “for the purpose of”
• Confusing and complex language and sentence structure
(HINT: Read your letter aloud to identify awkwardness, then
correct it.)
• Long sentences and paragraphs
• Overused words
• Font sizes smaller than 10 point and larger than 12 point
• Nondescript phrases such as “I was a computer lab
assistant.” Instead, say, “I provided technical assistance,”
or, “I conducted research activities using observation and
data analysis skills while…” instead of “I worked as a
research assistant”.
THINGS TO AVOID IN COVER LETTERS
The Purpose of Cover Letters
The purpose of the cover letter and resume package
is to motivate the employer to take action and invite
you for an interview. When delivered together, the
two documents should be complementary and work together to
accomplish your purpose. The appearance of your resume/cover
letter package will be enhanced if both documents are printed on
the same high-quality bond paper.
Employers report that an impressive cover letter is often more
important than the resume when deciding whether to interview
a candidate, so it can be a mistake to focus too much attention
on the resume and ignore the potential value of a well-written
letter. Like the resume, the cover letter is not intended to get you
the job—it is intended to get you an interview.
When to use a Cover Letter
Many employers will require a cover letter as part of your
application. Include a cover letter with your resume when
specifically requested or when emailing. Remember, whatever
you write in the body of your email IS your cover letter.
What to Include in your Cover Letter
The most important aspect of a cover letter is employer focus.
Present the employer with indications of your personality
and style along with your skills and abilities. Highlight your
qualifications for the specific position you seek, clearly stating
your interests and qualifications relative to the employer’s needs.
Use the job description as an outline for writing your cover
letter.
A cover letter can also help explain special circumstances, such
as a gap in schooling or employment, qualifications for a position
outside your exact major (i.e. a chemical engineer seeking
employment with an environmental engineering firm) or a drop
in GPA.
Always customize your cover letter! Include the position title
and the organization’s name. Sending out a general cover letter
and resume to hundreds of employers is rarely successful. It can
create a perception on the employer’s part that you are not a
serious and thoughtful person, that you are desperate for a job,
or that you don’t really care enough about their organization to
learn about them.
Your letter should be just a few paragraphs and only one page in
length. While there is no perfect formula regarding length and
what to include, keep it relevant and relatively brief.
Cover Letters
A COVER LETTER SHOULD:
• Catch the reader’s attention (opening paragraph)
• Communicate skills and experience (middle paragraph)
• Support your statements with specics (middle
paragraph)
• Compel the reader to act (nal paragraph)
15
1234 Main Avenue
Lawrence, Kansas 66046
September 20, 20xx
Ms. Betty Smith
Human Resources Director
Big Time Software
678 Madison Avenue
Overland Park, Kansas 66212
Dear Ms. Smith:
It is with great interest that I apply for the position of sales representative. I learned
about the position from Joe Job when I stopped by the Big Time Software booth at
the recent University of Kansas career fair. My extensive sales and leadership
experience, work ethic, motivation to succeed, and a demonstrated record of
exceeding goals would make me an excellent fit for your company.
I am impressed with the innovative software your company is developing for the
healthcare industry. The recent release of Super Special Software version 5.0
represents a significant advancement in the technology and should be well received
in the home health field. This rapidly growing segment of the industry is creating
unique opportunities to acquire new clients. I have a consistent record of
achievement in building customer relationships that generate sales while working on
a team and meeting deadlines. During my summer internship at Union Sales, I
exceeded the monthly sales quota by 30 percent – the majority of those sales were to
new clients. At the University Daily Kansan, I consistently surpassed the sales goals
of $500 in advertising per week.
As chief membership officer of Pi Alpha Pi, an academic honors organization, I
pioneered a recruitment program that brought in over 20 new members, increasing
our membership base by 52 percent. At the Chicago Grill Restaurant, I was selected
to train all new hires on proper serving techniques and was entrusted with closing the
restaurant after only three months of employment. These experiences demonstrate
that I am a highly motivated and goal-driven leader who strives for excellence in
everything I do.
I look forward to the opportunity to interview with you and have attached my resume
as requested. If you have any questions, I can be reached at (785) 555-1234 or by
Sincerely,
Jayhawk
Your Address
Date
First and Last Name of contact person or “Human Resources Manager” if
name is unknown
Title of Contact Person
Employer Contact Information
If employer name is not available, use Human Resources Manager,
Director, or Hiring Manager
First Paragraph
• Why you are writing
• What position you are applying for
• How you learned about the position
• Who referred you (if applicable)
Body
• Why you are interested in the position
• What you can contribute
• How your qualifications would benefit the organization
• How your skills and experience match their needs
Last Paragraph
• Refer to documents enclosed or available such as list of
references
• Provide a phone number where you can be reached
• Thank them for their time and consideration of your application
Or, “Respectfully”
Type your first and last name
Leave four spaces so you can sign your name in ink after it is printed
Leave only one blank line and type your name for emailed letters
16
Sample Cover Letter
Professional Communication
Whether you are submitting an application for a position
or developing a networking contact online, all of your
communication needs to be professional. Employers are
evaluating your communication skills with every piece of
correspondence, so be sure they get a good impression.
Many of your connections with professionals will be online.
In online correspondence it is important to follow the same
basic guidelines as you would in any other formal style of
communication. Below are some examples.
Networking Through Email
Subject:
Request to Connect from a KU Student
Dear Ms. Ellsworth:
Dr. Studia, professor of sociology at the University of
Kansas, suggested that I contact you. As a fellow Jayhawk,
she felt you might be willing to visit with me about my
career path.
I am a junior at KU, majoring in sociology, and am cur-
rently exploring career options. Your background in
human rights work and your leadership in non- prot
organizations are both very interesting to me. I would like
to learn more about what it’s like to work for a nonprot,
and was hoping you might be willing to give me advice on
how to prepare myself for this career path.
Would you be willing to visit with me briey about your
experiences? I’m available between December 5 and Janu-
ary 10 and would be happy to connect through email, on
the phone, or in person.
Sincerely,
Jay Hawk
jhawk@ku.edu
555-555-5555
17
Informational Interview Request Through Email
Dear Mr. Budig:
I am currently a junior nance student at the University of
Kansas and am interested in learning more about careers
in the nance industry. Aer a class discussion and per-
sonal research, one particular career that has sparked my
interest is nancial advising..
Would you be willing to take 20 to 30 minutes out of your
day to provide me with advice and expertise based on
your experiences in this field? I am available on Monday
and Friday afternoons through the next four weeks. If
this is a possibility, please email me back or contact me at
555-555-5555. Thank you for your time!
Sincerely,
Jay Hawk
jhawk@ku.edu
555-555-5555
Subject:
Informational Interview Request from Jay Hawk
DO
• Spell check ALL written communication.
• Proofread electronic messages just as thoroughly as you
would printed documents.
• Use a subject line in ALL emails such as “Application for
Marketing Internship”.
• Be respectful of the person you are contacting; don’t ask
for something they can’t provide.
• Use formal greetings and closings when possible.
• Create an email “signature” that includes all of your
contact information.
DON’T
• Use informal text shortcuts such as “ur” for “you are”.
• Use emoticons in any of your communication.
• Use an informal tone in your writing.
• Attach a resume in a request to connect, or in a request
for an informational interview.
TIPS FOR ONLINE PROFESSIONAL COMMUNICATION
Dear Mr. Haworth:
Aer reading a description of your company on LinkedIn, I
would like to know about possible job opportunities in your
soware development department. I am a senior in Computer
Science, and will earn my bachelor’s degree in May.
Last summer, I had the opportunity to do an internship for
the XYZ Solutions Firm where I worked closely with a team
to develop business technology programs. My training also
included testing existing systems. is experience conrmed
my interest in a career in soware development, and I believe
your company would be an excellent match for my skills.
My resume is attached for your consideration. I realize that
you have many demands on your time, but I would appreciate
an opportunity to discuss employment possibilities with your
company. Would you be available the week of January 10 to
meet briey? If you would prefer to contact me by phone, my
number is 555-555-5555.
ank you very much for considering my request. I look
forward to hearing from you.
Respectfully,
Jay Hawk
Jayha[email protected]
555-555-5555
Subject:
Positions in Software Development
18
Job Prospecting Through Email
KU Mentoring/LinkedIn Invitation to
Connect Message
(Someone already known to you)
Dear Ms. Higuchi:
I enjoyed the time I spent working for you at ABC Company.
e help you oered me during my internship was invaluable.
I hope you will connect with me on LinkedIn so we can stay in
touch in the future!
Sincerely,
Jay Hawk
jayha[email protected]
555-555-5555
KU Mentoring/LinkedIn Invitation to
Connect Message
(Someone you’ve never met)
Dear Mr. Sabatini:
I am a photo media major at the University of Kansas exploring
career options. I joined the Photo Marketing group, and enjoy
reading the discussions there. Would you be willing to connect
with me so I can learn more about your work?
Sincerely,
Jay Hawk
jayha[email protected]
555-555-5555
Networking Introduction Through
Social Media Messaging
Dear Ms. Fraser:
I am currently a psychology major at the University of Kansas
exploring career options. While researching higher education
professionals who live in Chicago, I found your prole. I will
be in Chicago during the week of March 18-22. Would you be
willing to take 20-30 minutes of your time to talk to me about
your experiences in this eld? If you would rather connect by
email, I can be reached at jha[email protected].
Sincerely,
Jay Hawk
jayha[email protected]
555-555-5555
The “Resumes, References, and Cover Letters” guide is part of a series.
Get a copy of the “Preparing for Job Interviews” and “Strategies for a
Successful Job Search” guides at your career services office.
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Email: [email protected]
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