FastMile 5G Gateway 3.2 User Guide

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Nokia FastMile 5G Gateway 3.2

User Guide

June 2022

User Guide

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Table of contents

Safety guidelines....................................................................................................7

Introduction ..........................................................................................................9

Getting to know your FastMile 5G Gateway 3.2 ...........................................................10

About the modes...........................................................................................................13

LTE only .................................................................................................................13

LTE-5G EN-DC ......................................................................................................13

5G SA ...................................................................................................................13

Physical interfaces ........................................................................................................14

Wi-Fi EasyMesh network with the FastMile 5G Gateway 3.2 .......................................15

Setting up the FastMile 5G Gateway 3.2 ............................................................17

Checking the SIM status ...............................................................................................17

Inserting the SIM card...................................................................................................18

Identifying the ideal location..........................................................................................19

Connecting the FastMile 5G Gateway 3.2 ....................................................................20

Starting the FastMile 5G Gateway 3.2 ..........................................................................20

Managing the FastMile 5G Gateway 3.2 with the Wi-Fi Mobile App.............................21

Connecting devices .............................................................................................23

Connecting Wi-Fi devices to the FastMile 5G Gateway 3.2..........................................23

Connecting Ethernet LAN/WAN....................................................................................23

Connecting a device to the TEL port.............................................................................24

What can you do with the WebUI........................................................................27

Configuring your network with the WebUI.........................................................29

Accessing the WebUI....................................................................................................29

WebUI hierarchy screens ....................................................................................33

Status hierarchy screens ..............................................................................................33

Statistics hierarchy screens ..........................................................................................34

Messages hierarchy screen ..........................................................................................34

Network hierarchy screens ...........................................................................................35

Application hierarchy screens .......................................................................................35

Security hierarchy screens............................................................................................35

Diagnostics hierarchy screens ......................................................................................36

System hierarchy screens.............................................................................................36

Overview screen ...........................................................................................................37

Network overview ...................................................................................................38

Gateway information ..............................................................................................38

Radio access ..........................................................................................................38

Devices...................................................................................................................39

Status screen ................................................................................................................39

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Data usage .............................................................................................................40

SIM ...................................................................................................................40

IMEI (International Mobile Equipment Identity).......................................................41

Cellular WAN ..........................................................................................................41

LAN ...................................................................................................................41

Ethernet WAN ........................................................................................................42

Wi-Fi ...................................................................................................................42

Voice ...................................................................................................................42

Status 4G ...............................................................................................................43

Status 5G ...............................................................................................................44

Statistics screen............................................................................................................44

LAN statistics..........................................................................................................45

Cellular statistics ....................................................................................................46

WLAN statistics ......................................................................................................46

Ethernet WAN statistics..........................................................................................48

Messages ...............................................................................................................49

Network menu...............................................................................................................49

Wi-Fi networks........................................................................................................50

2.4 GHz (network settings) ..............................................................................50

5 GHz (network settings) .................................................................................52

Wi-Fi schedule settings....................................................................................54

Access Point Name parameters.............................................................................55

Ethernet WAN ........................................................................................................55

Static routes parameters ........................................................................................56

LAN settings ...........................................................................................................57

LAN ..................................................................................................................58

LAN IPv6..........................................................................................................59

Connected devices .................................................................................................59

Application screen.........................................................................................................60

Port forwarding .......................................................................................................60

Port triggering .........................................................................................................61

NTP ...................................................................................................................62

Security screen .............................................................................................................63

Access control level................................................................................................63

Firewall ...................................................................................................................64

IP filter ...................................................................................................................64

ALG and DMZ screen ...................................................................................................65

Diagnostics screen........................................................................................................67

Logs ...................................................................................................................67

Speed test by Ookla ...............................................................................................68

System screen ..............................................................................................................68

General...................................................................................................................69

Unlocking or unblocking your SIM card ...........................................................69

Changing the password ...................................................................................72

Device management ........................................................................................73

LED management ............................................................................................74

User Guide

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Logging out ........................................................................................................77

Troubleshooting ...................................................................................................79

Understanding the LED colors ......................................................................................79

Status LED .............................................................................................................80

5G LED...................................................................................................................81

Signal strength LED ...............................................................................................81

Using the signal test button...........................................................................................82

Repositioning for a better signal ...................................................................................83

Using the power button .................................................................................................84

Using the reset button...................................................................................................85

Glossary ........................................................................................................87

Technical specifications......................................................................................89

Model 5G13-12W-A ......................................................................................................89

Model 5G15-12W-A ......................................................................................................90

Model 5G16-12W-A ......................................................................................................91

4G / LTE radio frequency specifications .......................................................................92

5G NR radio frequency specifications...........................................................................95

Antenna gains ...............................................................................................................98

Wi-Fi .................................................................................................................100

LTE CA 5G NR EN-DC mode .....................................................................................100

5G SA .................................................................................................................101

Warranty and safety....................................................................................................101

Manufacturer information..................................................................................103

About Nokia ......................................................................................................105

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User Guide Safety guidelines

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Safety guidelines

Follow these guidelines when using the FastMile 5G Gateway 3.2:

Warning: If the gateway is dropped, especially on a hard surface, or in case of suspected

damage, contact your service provider or where the device was purchased.

Warning: The FastMile 5G Gateway 3.2 must be used with power cables supplied with the

equipment.

Safety guidelines

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User Guide Introduction

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Introduction

Thank you for purchasing the FastMile 5G Gateway 3.2.

This document explains how to operate the FastMile 5G Gateway 3.2 at home using

visual cues from the LED signals to achieve the best performance from the 4G/LTE

or 5G network.

The contents of this guide are subject to change without notice.

Introduction

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Getting to know your FastMile 5G Gateway 3.2

You will find the following items in the box:

• (1) FastMile 5G Gateway 3.2

• (1) power adapter (mounts directly to the wall)

• (1) Quick Start Guide (QSG)

• (1) warranty card

• (1) safety card

Figure 1 FastMile 5G Gateway 3.2 unit views

The FastMile 5G Gateway 3.2 typically has 4G/LTE and/or 5G mobile network

connectivity in the upstream (WAN) direction and the Nokia Wi-Fi connectivity in the

downstream (LAN) direction.

User Guide Introduction

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Figure 2 Network connections of the FastMile 5G Gateway 3.2

The FastMile 5G Gateway 3.2 supports 5G NR and 4G LTE WAN connectivity. The

device integrates chipsets compliant with 3GPP Rel-15 standards. Theoretical peak

rates are DL 4.7 Gbps and UL 2.3 Gbps. Actual throughputs will vary based on

aggregated bandwidths, network configuration, network load, and radio conditions.

Your device can operate either in 5G NR or in 4G LTE. Where both 4G and 5G are

available, the FastMile 5G Gateway 3.2 supports dual connectivity EN-DC.

5G NR provides best download and upload speeds, thus improved user experience

for data services such as Internet browsing and video streaming. In case 5G NR

coverage is not available in your area, the device can also operate with 4G LTE only

as your WAN connection.

FastMile 5G Gateway 3.2 provides the following features:

• 4G LTE and 5G NR WAN connection

• multi-band omni-directional antenna for 5G NR and 4G/LTE (maximum up to 7.6

dBi)

• self-contained integrated residential gateway with two Gigabit Ethernet LAN

ports and support for Wi-Fi connectivity

- USB port type C

- 2 RJ45 LAN ports

- 12V DC power input jack

• optional features:

Note: Projected peak throughput for NR TDD 2CA: 100 MHz + 100 MHz 256 QAM with 95%

DL duty cycle.

Introduction

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- one TEL port (RJ11) for voice service: supports VoLTE, VoNR, VoIP. The

TEL port may be blocked and unavailable for certain providers

- supports Bluetooth

- supports GPS

- supports 3-axis accelerometer

- supports eSIM

- hardware is modular to add two external antenna connectors (type TS-09)

for 5G NR bands:

For model 5G15-12W-A: 3TG-01798-AB/AC/AG/AH variants - n38/n40/

n41/n78

For model 5G15-12W-A: 3TG-01798-AA - n40/n41/n78

For model 5G15-12W-A: 3TG-01798-AK - n78

For model 5G16-12W-A: n38/n41/n48/n77/n78

- external antenna connectors are not included with the FastMile 5G

Gateway 3.2.

- supports Ethernet WAN (GE uplink connection)

- supports WAN priority setting between Ethernet WAN and Wireless WAN

- guest Wi-Fi network support on 5G CPE standalone mode (non-mesh)

enabled via Wi-Fi Mobile App and ACS

• acts as an access point of an Wi-Fi EasyMesh network of Wi-Fi Beacon 2 units

(up to 2 Beacons supported)

• Nokia Wi-Fi connectivity:

- 4x4 IEEE 802.11ax 2.4 GHz (40 MHz) WLAN interface, with MU-MIMO

- 4x4 IEEE 802.11ax 5 GHz (80 MHz) WLAN interface, with MU-MIMO

- Wi-Fi 4 support

- Wi-Fi 5 support (IEEE 802.11ac)

- Wi-Fi 6 support (IEEE 802.11ax) - dual band 4+4 connectivity

- Backward compatible with 802.11a/b/g/n/ac

• Wi-Fi security:

- WPA/WPA2: AES encryption

- WPA2 personal: AES encryption

- WPA2/WPA3 transition mode

- WPA3 personal: AES encryption

• customized default WLAN key

• WPS support

User Guide Introduction

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• PIN-locked SIM cards: a SIM PIN number is required to unblock the SIM card

service

• one logical temperature sensor

• supports WebUI configuration to enable or disable single SSID: if enabled the

CPE will merge 2.4 GHz band SSID and 5 GHz band SSID, and automatically

select the frequency band that provides a faster speed

• can operate in the following modes:

- LTE-only

- LTE-5G EN-DC

- 5G SA

About the modes

LTE only

When operating in the LTE-only mode, the FastMile 5G Gateway 3.2 will only use the

4G/LTE network to connect to the service provider's network.

LTE-5G EN-DC

When operating in the LTE-5G EN-DC mode, the FastMile 5G Gateway 3.2 uses a

4G/LTE carrier and 5G NSA carrier at the same time to connect to the service

provider's network.

5G SA

When operating in the 5G SA mode, the FastMile 5G Gateway 3.2 uses the 5G

network to connect to the service provider's network.

Introduction

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Physical interfaces

The FastMile 5G Gateway 3.2 physical interfaces include those shown in the

diagram, as well as the SIM card slot and reset button on the bottom of the device.

Figure 3 FastMile 5G Gateway 3.2 interface connections

Two RJ-45 LAN ports can be used for the following:

• to connect up to two Gigabit Ethernet LANs

• for management of the gateway through a locally connected PC or laptop

Optional: One RJ-11 voice port to connect to the land line phone.

Note: The WAN port is configured by default as a LAN port.

Note: The TEL port may be blocked and not available for certain providers.

User Guide Introduction

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The SIM card slot is for a 4FF/nano-size SIM card on the bottom of the device.

Figure 4 SIM card location

Wi-Fi EasyMesh network with the FastMile 5G

Gateway 3.2

A Wi-Fi EasyMesh network can be created by connecting a Wi-Fi Beacon 2 to the

FastMile 5G Gateway 3.2. The FastMile 5G Gateway 3.2 serves as the access point

to the WAN while up to two Wi-Fi Beacon 2 aid with extending Wi-Fi coverage to

every corner of the home, providing seamless roaming to wireless connections.

Both cloudless and cloud methods are supported; the cloud method is managed by

NWCC.

Unlike typical Wi-Fi networks that require unique SSIDs for each of the access points

or tedious set-up of Wi-Fi extenders, which complicate the user experience, a

Wi-Fi EasyMesh network of Wi-Fi Beacon 2 simplifies the end user experience by

providing easy device onboarding and automated network optimization.

Adding a Wi-Fi Beacon 2 to create a mesh that has the FastMile 5G Gateway 3.2 as

the access point can be done through the Wi-Fi Mobile App. Contact your Nokia

representative for more information about the Wi-Fi Mobile App.

The Wi-Fi Beacon 2 is not included as part of the FastMile 5G Gateway 3.2.

Introduction

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User Guide Setting up the FastMile 5G Gateway 3.2

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Setting up the FastMile 5G Gateway 3.2

Unpack the FastMile 5G Gateway 3.2, power adapter, and AC cable from the box.

Checking the SIM status

Before using the FastMile 5G Gateway 3.2, check the status of the SIM. Look on the

sticker, located on the label on the bottom of the device for the part number (P/N). A

generic sample of the bottom label below shows the location of the part number. Note

that label content may differ per customer requirements.

Figure 5 Location of device part number

If the part number is 3TG-01797-ABXX, 3TG-01797-ACXX, or 3TG-01797-ADXX

(the last two numbers can be any), the device is equipped with eSIM. Otherwise, the

device is not equipped with eSIM and can operate only with the activated uSIM card.

Setting up the FastMile 5G Gateway 3.2

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The SIM card is normally provided by the network service provider or operator, and

may be installed already. If the device is already installed with a SIM card (uSIM or

eSIM), proceed to Identifying the ideal location.

Inserting the SIM card

Turn the FastMile 5G Gateway 3.2 upside down.

Figure 6 Removing the SIM card tray

Note: For eSIM use, a user profile must be installed on the device, which can only be done

in the factory, based on the activation code provided by operator. Without the user profile,

the eSIM is empty and can not be used.

Note: For the device equipped with eSIM, it supports both a primary and secondary SIM

card (uSIM or eSIM). The uSIM is considered the primary SIM card; the eSIM is considered

the secondary SIM card. If the uSIM card is inserted, the uSIM card will be used. If the uSIM

card is removed, the eSIM card will be used.

Note: The FastMile 5G Gateway 3.2 requires an appropriate 4FF/nano-size SIM card to

connect to 4G/5G network. The gateway might also not start as expected without a SIM

card.

For PIN-locked SIM cards, you will need to enter a PIN number. For PIN-blocked SIM cards,

you will need to enter a PUK and a PIN number. See Unlocking or unblocking your SIM card.

User Guide Setting up the FastMile 5G Gateway 3.2

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Figure 7 Inserting the SIM card

Remove the SIM tray using the finger grove. Place the SIM card in the tray and insert

it back into the gateway.

You can skip this step if the SIM card has already been installed by your service

provider.

If the SIM card is missing, place the SIM card securely in the tray and insert it back

into the FastMile 5G Gateway 3.2.

Identifying the ideal location

The ideal location for your FastMile 5G Gateway 3.2 will meet the following criteria:

• near a window where the 5G signal is strongest

• in an open space away from:

- walls or obstructions

- heavy-duty appliances or electronics such as microwave ovens and baby

monitors

- metal fixtures, enclosures, cabinets, reinforced concrete, or pipes

• near a power outlet

• on an upper floor of the home or at least 1.8m (6 ft) off the ground floor

Setting up the FastMile 5G Gateway 3.2

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Connecting the FastMile 5G Gateway 3.2

Place the FastMile 5G Gateway 3.2 on a flat surface, such as a tabletop or similar;

close to a window, and near an electrical outlet.

Minimize the number of obstructions as much as possible.

The power adapter mounts directly into the electrical outlet in the wall.

Starting the FastMile 5G Gateway 3.2

After the FastMile 5G Gateway 3.2 is connected to a power source, start the device

by pressing the On/Off button located on the backside of the unit.

One or more LEDs on the top of the gateway will turn on soon.

There are 5 LEDs:

• status LED -in the middle of the circle

• 5G LED - above the status LED

• signal strength LEDs (3) - above the 5G LED

The FastMile 5G Gateway 3.2 starts searching for the best 5G connectivity. The

status LED and the 5G LED start to blink and all signal LEDs are solid ON to indicate

that the device is booting up.

When the signal strength LEDs go off, the booting-up phase is completed and the

status LED is lit RED to indicate the signal search procedure.

Wait until the status LED is green. This indicates connectivity to 5G or 4G network.

Note: Ensure that no cables are blocking the air flow on the bottom of the FastMile 5G

Gateway 3.2 to avoid overheating.

Note: The signal search may take a few minutes.

User Guide Setting up the FastMile 5G Gateway 3.2

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Figure 8 Location of status LEDs

For more information about the LEDs, refer to the Understanding the LED colors

section.

Managing the FastMile 5G Gateway 3.2 with the

Wi-Fi Mobile App

To manage the gateway, use either the WebUI or the Wi-Fi Mobile App. The Wi-Fi

Mobile App provides information that can help with installation, and provides

guidance for tasks such as how to configure Wi-Fi settings and how to add Wi-Fi

Beacon 2 devices to the Wi-Fi network. The Wi-Fi Mobile App can be downloaded

from Google Play or the Apple App store.

Download the app to your phone or tablet to create an account.

Use the in-app QR code scanner to read the QR code that's located on the bottom

of the FastMile 5G Gateway 3.2.

Note: You may need to repeat this cycle several times before finding the ideal location for

the FastMile 5G Gateway 3.2.

Once you find a good signal, do not reposition the device. If the position changes, you may

need to verify the signal strength again.

The LED on/off settings may prevent signal LEDs to be shown; this can be changed from

the WebUI (LED management) or by using the signal test button.

Setting up the FastMile 5G Gateway 3.2

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The FastMile 5G Gateway 3.2 pairs with your phone and performs initial

configurations.

A generic sample of the bottom label below shows the location of the QR code. Note

that label content may differ per customer requirements.

Figure 9 Location of the QR code

The Wi-Fi Mobile App guides you through all the steps necessary to setup your

FastMile 5G Gateway 3.2.

Contact your service provider for more information about the Wi-Fi Mobile App.

User Guide Connecting devices

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Connecting devices

Connecting Wi-Fi devices to the FastMile 5G

Gateway 3.2

There are two ways to connect Wi-Fi devices to the FastMile 5G Gateway 3.2: using

SSID + Wi-Fi key or press the WPS button on.

Connect Wi-Fi devices to your FastMile 5G Gateway 3.2 by using the SSID and Wi-

Fi key information on the sticker on the bottom of your FastMile 5G Gateway 3.2.

Figure 10 Location of SSID and WiFi key

The SSID format may differ per customer specific requirements.

Press the WPS button on the backside of the FastMile 5G Gateway 3.2 to start the

Wi-Fi Protected Setup process.

Connecting Ethernet LAN/WAN

You can connect up to two Gigabit Ethernet LANs by connecting the cable from the

Ethernet LAN to either of the two Gigabit Ethernet LAN connectors on the backside

of the FastMile 5G Gateway 3.2.

Connecting devices

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The second Ethernet LAN/WAN connector is configured as LAN by default but can

be configured as Ethernet WAN by your service provider. If you have a fiber or cable

broadband access (Ethernet WAN) you can use it instead of a mobile radio

connection (wireless WAN). Contact your service provider who may offer either

wireless or wired connectivity.

You can connect the Ethernet WAN by connecting the Ethernet cable from your fiber

or cable router to the Ethernet WAN connector on the side of the FastMile 5G

Gateway 3.2.

Figure 11 Location of LAN/WAN ports on FastMile 5G Gateway 3.2

Connecting a device to the TEL port

If your device supports an optional TEL port, you can connect a land line device that

has a cable with an RJ11 connector to the TEL port on the backside of the FastMile

5G Gateway 3.2.

Note: When the Ethernet cable is connected to the Ethernet WAN connector port, the

FastMile 5G Gateway 3.2 will try to use it as a primary connection.

User Guide Connecting devices

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Figure 12 Location of the TEL port

Note: The TEL port is an optional feature and may be blocked or unavailable for certain

providers.

Connecting devices

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User Guide What can you do with the WebUI

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What can you do with the WebUI

The FastMile 5G Gateway 3.2 supports a WebUI, which can be used for

configuration, maintenance, and troubleshooting. You can collect device status

through the WebUI for information on network connectivity.

You can configure the FastMile 5G Gateway 3.2 using the WebUI available on a PC

or laptop. These devices must have an Ethernet LAN connection or a Wi-Fi

connection. The WebUI also displays useful information about the FastMile 5G

Gateway 3.2. The FastMile 5G Gateway 3.2 is a secure device.

The http is pre-configured as the default access mode to the WebUI. The https

access mode can only be used if the FastMile 5G Gateway 3.2 has been pre-

configured by the service provider.

What can you do with the WebUI

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User Guide Configuring your network with the WebUI

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Configuring your network with the WebUI

You can manage the FastMile 5G Gateway 3.2 and any connected devices using the

WebUI on a PC or laptop.

This section describes:

• how to establish a connection between the device on which you will access the

WebUI and the FastMile 5G Gateway 3.2

• how to log into the WebUI when needed to view and configure network

parameters

Accessing the WebUI

1. Ensure the Local Area Connection setting on your PC or laptop is configured as

"obtain an IP address automatically".

2. Do one of the following:

a. Establish a Wi-Fi connection

b. Connect your PC or laptop through the RJ45 Gigabit Ethernet LAN ports on

the backside of FastMile 5G Gateway 3.2

3. On your device, open a web browser, and enter the IP that is available on the

label at the bottom of the gateway, for example:

http://192.168.1.1

(default) or https: //192.168.1.1 (if pre-configured)

The Overview screen appears with the Nokia WebUI menu on the left of the

screen.

Note: The WebUI screens are designed for 1920 * 1080p resolution. The WebUI supported

browsers include Chrome, Edge, Mozilla Firefox and Safari.

Note: The FastMile 5G Gateway 3.2 must be powered up, see Using the power button.

Configuring your network with the WebUI

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Figure 13 Overview screen

4. Click Login or click on any of the menu items.

The log in window appears and you are prompted to log in.

Type the username and password in the respective fields and then click Login.

A generic sample of the bottom label below shows the location of the username and

password. Note that label content may differ per customer requirements.

Note: After predefined consecutive unsuccessful login attempts, you will be locked out for

a specific amount of time.

User Guide Configuring your network with the WebUI

Use subject to agreed restrictions on disclosure and use.

Figure 14 Location of username and password

You should now see the overview screen which provides information about the

FastMile 5G Gateway 3.2, radio access, and the connected devices.

To improve security, it is recommended that you change the default password. You

can do this by going to the Changing the password procedure.

Configuring your network with the WebUI

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User Guide WebUI hierarchy screens

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WebUI hierarchy screens

The following screen hierarchy illustrates the FastMile 5G Gateway 3.2 WebUI main

menu to help you quickly navigate to the configuration task that you may need to

complete.

Figure 15 Main menu

Logging in allows you to use the following menu options:

• status

• statistics

• messages

•network

• application

• security

• diagnostics

• system

Status, statistics, messages, network, application, security, diagnostics, and system

menu options have sub-menus and screens, which are illustrated by the following

figures.

Status hierarchy screens

The status screen provides the following menu options:

WebUI hierarchy screens

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Figure 16 Status hierarchy screens

Statistics hierarchy screens

The statistics screen provides the following menu options:

Figure 17 Statistics hierarchy screens

Messages hierarchy screen

The messages screen will display all messages sent by the service provider

Figure 18 Messages hierarchy screen

User Guide WebUI hierarchy screens

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Network hierarchy screens

The network screen provides the following menu options. Clicking on the arrow

beside Wi-Fi Networks, cellular, and LAN settings displays additional menu options.

Figure 19 Network hierarchy screen

Application hierarchy screens

The application screen provides the following menu options:

Figure 20 Application hierarchy screen

Security hierarchy screens

The security screen provides the following menu options:

WebUI hierarchy screens

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Figure 21 Security hierarchy screen

Diagnostics hierarchy screens

The diagnostics screen provides the following menu options to view log files and

perform speed tests by Ookla.

Figure 22 Diagnostics hierarchy screen

System hierarchy screens

The system screen provides the following menu options:

User Guide WebUI hierarchy screens

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Figure 23 System hierarchy screens

Overview screen

The overview screen contains four sections:

• network overview

• radio access

•devices

• gateway information

• unread messages, if any

Click Refresh at any time to update the displayed information.

Figure 24 Overview screen

WebUI hierarchy screens

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Network overview

The top of the overview screen shows the connection status of 5G, FastMile 5G

Gateway 3.2, and the number of connected devices.

Gateway information

The gateway information section shows the following:

• name: the name and version of the gateway

• serial number

• hardware version

• software version

• running time: how long since the last FastMile 5G Gateway 3.2 reset/power

cycle

Use this information when contacting the service provider for customer service.

Radio access

The 5G signal strength is represented by the number of bars, and the following

parameters:

•RSRP

•SNR

•RSRQ

The 4G signal strength is represented by the number of bars and the following

parameters:

•RSRP

•SNR

•RSRQ

• RSSI

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Devices

Devices shows the number of devices connected to the FastMile 5G Gateway 3.2:

Mesh Wi-Fi 6 System, Wireless and Ethernet.

Status screen

From the WebUI left-side menu, selecting Status will show you information

regarding:

Under the Status / General page, you can find the following:

• data usage

•SIM

• IMEI (International Mobile Equipment Identity)

• cellular WAN

•LAN

• Ethernet WAN

•Wi-Fi

• voice (optional for supported model variants)

Under the Status / Cellular page, you can find the following:

• 4G: status, PCI, band, EARFCN, ECI, and carrier aggregation

• 5G: status, PCI, supported bands, NR-ARFCN, NCI, and carrier aggregation

Click Refresh at any time to update the displayed information.

The figures below show aspects of the status screen

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Figure 25 Status / General page

Data usage

Data usage represents the amount of data that is downloaded and uploaded from the

FastMile 5G Gateway 3.2 since its latest reset/power-cycle.

SIM

The SIM status will be either online or offline.

A green dot, indicating the online status, indicates your SIM is activated and working

well. A gray dot indicates the SIM card is missing (see Inserting the SIM card), or may

not be working, or it was installed incorrectly, or you will need to enter your PIN

number (see Unlocking or unblocking your SIM card). Contact your service provider

if you have checked that the SIM card is properly installed but it is still not working.

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IMEI (International Mobile Equipment Identity)

IMEI information represents an identifier for each mobile device.

Cellular WAN

Under the Status / General page, there is the Cellular Network Card which has the

following information:

• access point details include all APNs

• download and upload totals

For each APN, there is a dot to show connection status, as follows:

• green: connected

• gray: not connected

LAN

The LAN information status indicates whether a device is connected:

• green: there is a connection

• gray: there is no connection

You may view the following LAN connectivity information:

• IP address: local address

• subnet mask: default subnet mask

• received data: the amount of data received via the connection

Note: For uSIM cards, when status shows Available it means PIN number verification is

needed. When status shows Blocked it means the SIM PIN is locked and you need to input

a PUK number and a new PIN number. When status shows Error it means the SIM card is

destroyed because of a PUK error, or a modem failure, or a broken SIM card, or a specific

PIN lock acceptance feature is not active but the SIM card PIN number is locked.

After another SIM card B with PIN enabled is inserted to the CPE and its PIN is verified, the

SIM card A PIN number will be needed when it is inserted.

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• sent data: the amount of data sent via the connection

Ethernet WAN

The Ethernet WAN information status indicates whether a device is connected:

• green: there is a connection

• gray: there is no connection

You may view the following WAN connectivity information:

• IPv4 address: local address

• IPv6 address: local address

• total download: in bytes

• total upload: in bytes

Wi-Fi

The Wi-Fi status (online/offline) indicates whether the Wi-Fi is active, regardless of

whether a device is wirelessly connected:

• green: Wi-Fi is enabled

• gray: Wi-Fi is disabled

You may view Wi-Fi connectivity information:

• 2.4 GHz information includes: the channel number and transmission power

(mW)

• 5 GHz information includes: the channel number and transmission power (mW)

• received data: the amount of data received via the Wi-Fi connection

• sent data: the amount of data sent via the Wi-Fi connection

Voice

The voice feature is an optional feature that is enabled by your service provider and

depends on the model variant of the FastMile 5G Gateway 3.2.

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The voice status indicates whether a device is connected to the voice network and

also indicates whether the POTS line is registered to it.

• green: there is a voice connection

• gray: there is no voice connection

You may view voice information about the line status:

• connected/not connected

• up/disabled

• registered/unregistered

• error

Status 4G

The Status / Cellular page for the 4G status tab displays PCI, band, EARFCN, ECI,

and carrier aggregation downlink / uplink status. In carrier aggregation, one or more

carriers are combined to increase the capacity of the link, thereby increasing the

bandwidth for the user.

Figure 26 Status / Cellular Page / 4G

Note: When downlink or uplink carrier aggregation information is available, it will be

displayed.

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Status 5G

The Status/ Cellular page for 5G status tab shows the detail information for status,

PCI, supported bands, NR-ARFCN status, NCI, and carrier aggregation downlink /

uplink status. In carrier aggregation, one or more carriers are combined to increase

the capacity of the link, thereby increasing the bandwidth for the user.

Figure 27 Status / Cellular Page /5G

Statistics screen

From the WebUI left-side menu, selecting Statistics will show you the amount of data

that has crossed the FastMile 5G Gateway 3.2 LAN, cellular WAN, WLAN and

Ethernet WAN interfaces.

Click Refresh at any time to update the displayed information.

Note: When downlink or uplink carrier aggregation information is available, it will be

displayed.

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LAN statistics

By default, you will see the following statistics, per LAN port tab, upon accessing the

statistics screen:

• status

• sent bytes

• received bytes

• sent packets

• received packets

• discarded sent packets

• discarded received packets

• sent errors

• received errors

• multicast sent packets

• multicast received packets

Figure 28 Statistics: LAN

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Cellular statistics

From the statistics screen, select Cellular WAN tab; you will see the following

statistics (per configured Access Point Name and Service):

• sent bytes

• received bytes

• sent packets

• received packets

• sent errors

• received errors

• discarded sent packets

• discarded received packets

Figure 29 Statistics: Cellular

WLAN statistics

From the statistics screen, select the WLAN tab; you will see the following statistics

for 2.4 GHz and 5 GHz frequencies:

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• SSID

• sent bytes

• received bytes

• sent packets

• received packets

• discarded sent packets

• discarded received packets

• sent errors

Figure 30 Statistics: WLAN

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Ethernet WAN statistics

From the statistics screen, select the Ethernet WAN tab to see the following statistics

information:

• sent bytes

• received bytes

• sent packets

• received packets

• sent errors

• received errors

• discarded sent packets

• discarded received packets

Figure 31 Statistics: Ethernet WAN

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Messages

From the messages screen, you can see if you have any messages. Messages sent

from the service provider can be viewed and deleted.

Figure 32 Messages

Network menu

From the WebUI left-side menu, select Network to manage the following:

• Wi-Fi networks ( 2.4 GHz and 5 GHz networks) and Wi-Fi schedule

• cellular (APN - Access Point Name)

• Ethernet WAN

• static routes

• LAN settings (LAN and LAN IPv6)

• connected devices

Note: When enabling guest Wi-Fi via MAPP, the first SSID which is not enabled on 2.4G/

5G will be used for the guest SSID. Using ACS, you can select the SSID which is not

enabled for the guest SSID.

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Wi-Fi networks

From the network menu, select Wi-Fi networks.

The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G

Gateway 3.2 WebUI menu.

2.4 GHz (network settings)

Click 2.4 GHz.

The Network/Wi-Fi Networks/2.4 GHz screen appears.

You can select the basic or the advanced screen view by clicking the appropriate

radio button option at the top of the screen.

Figure 33 Network: Wi-Fi Networks 2.4 GHz advanced view

The advanced view includes the following parameters to configure:

• Wi-Fi 2.4 GHz general settings:

- enable/disable Wi-Fi 2.4 GHz

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- transmission mode

- channel bandwidth

- channel

- transmission power

- enable Wi-Fi Multimedia (WMM)

- maximum number of clients

• configure SSID 1:

- select SSID to configure

- SSID name

- enable single SSID

- enable SSID

- enable broadcast

- total number of clients

- select encryption mode

- Wi-Fi key

Figure 34 Network: Wi-Fi Networks 2.4 GHz basic view

The basic view includes the following parameters to configure:

• Wi-Fi 2.4 GHz general settings:

- enable/disable Wi-Fi 2.4 GHz

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• configure SSID 1:

- SSID name

- enable single SSID

- Wi-Fi key

Click Save Changes.

5 GHz (network settings)

From the network menu, select Wi-Fi networks.

The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G

Gateway 3.2 WebUI menu.

Click 5 GHz.

The Network/Wi-Fi Networks/5 GHz screen appears.

You can select the basic or the advanced screen view by clicking the appropriate

radio button option at the top of the screen.

Figure 35 Network: Wi-Fi Networks 5 GHz advanced view

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The advanced view includes the following parameters to configure:

• Wi-Fi 5 GHz general settings:

- enable Wi-Fi 5 GHz

- transmission mode

- channel bandwidth

- channel

- transmission power

- enable Wi-Fi Multimedia (WMM)

- enable MU-MIMO

- maximum number of clients

• configure SSID 5:

- select SSID to configure

- SSID name

- enable single SSID

- enable SSID

- enable broadcast

- total number of clients

- select encryption mode

- Wi-Fi key

Figure 36 Network: Wi-Fi Networks 5 GHz basic view

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The basic view includes the following parameters to configure:

• Wi-Fi 5 GHz general settings:

- enable/disable Wi-Fi 5 GHz

• configure SSID 5:

- SSID name

- enable single SSID

- Wi-Fi key

Click Save Changes.

Wi-Fi schedule settings

From the network menu, select Wi-Fi networks.

The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G

Gateway 3.2 WebUI menu.

Click Wi-Fi Schedule.

The Wi-Fi Networks/Wi-Fi Schedule screen appears.

Figure 37 WiFi Networks / Wi-Fi Schedule

1. Enable the Wi-Fi Scheduling to turn the wireless signal off for the configured

period.

2. Click the + New Schedule button to add a rule.

A panel appears for configuring wireless schedule rules.

3. Enter a start and end time for the period for which you want the wireless signal

to be off.

4. Choose Everyday or a Specific day(s) of the week.

If you choose specific day(s), select the check boxes for the desired days.

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The Recurrence Pattern shows the rules created to date.

5. Click Add.

6. View the current date and time of your device.

Access Point Name parameters

From the network / cellular menu, select APN Access Point Name.

The Network / Cellular / APN - Access Point Name screen appears.

Figure 38 Network/Cellular: Access Point Name

Edit and delete access points by clicking the options icon (three dots in the top right

corner of each access point box). You can configure up to 5 access points using

route mode and a voice access point (for supported model variants).

Contact your service provider for more information about access points.

Click Update.

Ethernet WAN

From the network menu, select Ethernet WAN.

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The Network/Ethernet WAN screen appears.

Figure 39 Network: Ethernet WAN

You can configure the following WAN access modes:

• cellular

• cellular preferred

• Ethernet preferred

You can configure the following Ethernet WAN settings:

• supported service(s)

• connection type

• PPPoE user name

• PPPoE IP mode: IPv4 or IPv6, or IPv4 and IPv6

• IPv6 address

•VLAN

Static routes parameters

From the network menu, select Static Routes.

The Network/Static Routes screen appears.

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Figure 40 Network: Static Routes

After configuring the applicable parameters:

• destination IPv4

• destination netmask

• gateway IPv4

•interface

You can add a static route by clicking Add+.

You can delete a static route by selecting it from the list and clicking Delete.

LAN settings

From the network menu, select LAN Settings.

The LAN and LAN IPv6 menu options appear in the FastMile 5G Gateway 3.2 WebUI

menu.

Note: If there is no pre-configuration for non-POTS LAN connection towards the destination

IP address (VoIP server and so on) via the VoIP APN, you can also do such settings using

the WebUI or ACS. Then a static route for the IP address via VoIP APN should be added in

the CPE.

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LAN

Click LAN

The Network/LAN Settings/LAN and Static DHCP screen appears.

Figure 41 Network: LAN settings

You can configure the following LAN settings:

• IPv4 address

• subnet mask

• enable DHCP

• DHCP start IP address

• DHCP end IP address

• DHCP lease time

• static DHCP

Click Save Changes.

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Configure a static route and bind a MAC address to a specific local LAN/IP address

by entering the MAC and IP address in the static DHCP text boxes.

Click Add.

Your values appear in the table below.

Repeat for all MAC addresses to be bound.

The configured MAC and IPv4 address appear in the table below. Click Delete to

remove any of the MAC address configurations.

LAN IPv6

Click LAN IPv6.

The Network/LAN settings/LAN IPv6 screen appears.

Figure 42 Network: LAN Settings: LAN IPv6

Click the switch button to enable or disable the IPv6 DHCP LAN.

Connected devices

From the network menu, select Connected Devices.

The Network/Connected Devices screen appears.

Note: Check the DHCP range before you change the LAN IP. If you want to use the LAN

IP, which is included in the previous DHCP range, change the DHCP range first. Click Save.

Then, change the LAN IP.

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Figure 43 Network: Connected Devices

Application screen

From the WebUI left-side menu, selecting Application allows you to configure port

forwarding, port triggering, and NTP parameters.

Port forwarding

Click Port Forwarding.

The Port Forwarding screen appears.

Note: To delete a device, disconnect the Gigabit Ethernet cable from the FastMile 5G

Gateway 3.2. After a while, the Devices screen will update the number of connected

devices.

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Figure 44 Application: Port Forwarding

You can configure the following settings:

• application name

•WAN Port

•LAN Port

• internal client

•protocol

• WAN connection list

Click Add.

The settings appear in the table below.

Click Delete to remove any configuration from the table.

Port triggering

Click Port Triggering.

The Port Triggering screen appears.

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Figure 45 Application: Port Triggering

You can configure the following settings:

• application name

• open port

• triggering port

• expire time

• open protocol

• triggering protocol

• WAN connection list

Click Add.

The settings appear in the table below.

Click Delete to remove any configuration from the table.

NTP

Click NTP.

The NTP screen appears.

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Figure 46 Application: NTP

You can configure the following settings:

• enable NTP

• primary time server

• secondary time server

• third time server

• time zone

You can view the following settings:

• current time

Click Save Changes.

Security screen

From the WebUI left-side menu, selecting Security allows you to configure the

access control level, firewall security level, IP filter parameters, and ALG/DMZ.

Access control level

Select security from the menu, and click Access Control.

Switch the ACL flag for the LAN port to on or off.

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Switch the ACL flag for the WAN port to on or off.

Firewall

The firewall security level only applies to services provided by the FastMile 5G

Gateway 3.2.

The following firewall security levels can be configured for the FastMile 5G Gateway

3.2:

• off: all inbound and outbound traffic is allowed

• low: all outbound traffic and pinhole-defined inbound traffic is allowed

• high: all inbound traffic is denied and only minimal common outbound services

are permitted

Click Firewall.

The Firewall screen appears.

Figure 47 Security: Firewall

You can configure the following firewall settings:

• security level (off, low, or high)

• attack protection (enable/disable)

Click Save Changes.

IP filter

Click IP Filter.

The IP Filter screen appears.

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Figure 48 Security: IP Filter

You can configure the following IP filter settings:

• enable IP filter

• mode

• internal client

• local IP address

• source subnet mask

• remote IP address

• destination subnet mask

•protocol

Click Save Changes.

Click Delete to remove any configuration from the table.

ALG and DMZ screen

From the WebUI left-side menu, selecting DMZ/ALG allows you to configure

Application-Level Gateway (ALG) and Demilitarize Zone (DMZ) parameters.

Click DMZ/ALG.

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The ALG Configuration and DMZ Configuration screen appears.

Figure 49 Security: DMZ/ALG

You can enable or disable the following ALG settings:

• FTP

• TFTP

•SIP

• H323

•RTSP

•L2TP

• IPSEC

• PPTP

Click Save Changes.

You can configure the following DMZ settings:

• WAN connection list

• DMZ IP address

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• enable DMZ

Click Save Changes.

Diagnostics screen

From the WebUI left-side menu, selecting Diagnostics allows you to configure log

settings and perform speed tests by Ookla.

Logs

Click Logs.

The Logs screen appears.

Figure 50 Diagnostics

Choose a logging level from the drop-down menu to determine the types of events

that are recorded in the log file.

Choose the viewing level from the drop-down menu to determine the types of events

that are shown in the log file.

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Click Save Changes. The log file is displayed at the bottom of the screen.

Speed test by Ookla

Figure 51 Diagnostics: Speed Test by Ookla

Click Speed Test by Ookla.

Click Start Speed Test. You should be prompted to agree to use this speed test

service by Ookla as per their privacy policy.

The Speed Test screen appears.

Click the Start Speed Test button. The test may take up to 45 seconds to complete.

The Speed Test results will display the following parameter information:

• acquired time

• download speed (Mbps)

• upload speed (Mbps)

• latency (ms)

• jitter (ms)

• server location

System screen

The system screen has the following tabs:

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• General

• Device Management

• LED Management

General

From the WebUI left-side menu, selecting System and then General will show you

these options:

• enter PIN to unlock your SIM card

• enter PUK and PIN to unblock your SIM card

• reboot device: the device restarts and keeps existing configuration

• factory reset: the device restarts and erases existing configuration

• change password

Unlocking or unblocking your SIM card

A SIM PIN number is defined by default and provided in a SIM plastic envelope.

If your PIN is locked, from the System General screen, click Enter PIN to unlock your

SIM card.

Note: For a PIN-locked SIM card after reboot, or factory reset, a PIN number will be needed.

Also, if a second SIM card B is used with PIN enabled and inserted to the CPE and its PIN

is verified, the SIM card A PIN number will be needed when it is inserted.

For uSIM cards, when status shows Available it means PIN number verification is needed.

When status shows Blocked it means the SIM PIN is blocked and you need to input a PUK

number and a new PIN number. When status shows Error it means the SIM card is disabled

because of a PUK error, or a modem failure, or a broken SIM card, or a specific PIN lock

acceptance feature is not active but the SIM card PIN number is locked.

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Figure 52 Unlock your SIM card

The Enter PIN to unlock SIM entry box will appear. Enter your PIN number.

Figure 53 Enter PIN to unlock your SIM card

Entering the SIM PIN incorrectly 3 times will result in the SIM card being blocked.

If your SIM card is blocked, from the System General screen click Enter PUK to

unblock your SIM card.

Figure 54 Unblock your SIM card

The Enter PUK to unblock your SIM card entry box will appear. Enter your PUK and

PIN numbers.

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Figure 55 Enter PUK and PIN to unblock your SIM card

Entering the SIM PUK number incorrectly 10 times will result in the SIM card being

disabled. You will need to contact your operator to enable the SIM card.

Rebooting the FastMile 5G Gateway 3.2

Rebooting the FastMile 5G Gateway 3.2 cycles power to the device and keeps all

configurations made to date.

Using the WebUI

From the System, General screen, click Reboot.

The FastMile 5G Gateway 3.2 reboots and keeps existing configuration parameters.

Resetting the FastMile 5G Gateway 3.2 to factory default

Resetting the FastMile 5G Gateway 3.2 to factory default removes all configurations

made to date.

Using the WebUI

From the System, General screen, click Reset.

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The FastMile 5G Gateway 3.2 restarts and erases existing configuration.

Changing the password

Passwords must contain 10-64 characters. The first character of the password

cannot be a special character. The same character cannot be used consecutively

eight times.

Passwords must have at least three of the following four types of characters:

• uppercase character (A-Z)

• lowercase character (a-z)

• number (0-9)

• special character (!#+,-/:=@_)

From the System, General screen, click Change Password.

The Change Password screen appears.

Note: For security reasons, it is recommended to change the default password once you

have logged into the WebUI.

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Figure 56 System: Change Password

Enter the current password, located on the product label.

Enter the new password again to confirm.

Click Update Password.

Your password is changed.

Device management

Click Device management.

The Device Management screen appears.

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Figure 57 System: Device Management

You can configure the following device management settings:

• host name

• MAC address

• host alias

Click Add device.

The values appear in the table below.

LED management

Click LED management.

The LED Management screen appears.

Figure 58 System: LED Management

You can configure the following LED management settings:

• select signal LED mode

• select status LED mode

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Click Save Changes.

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Logging out

Click Logout from the bottom of the FastMile 5G Gateway 3.2 menu.

Logging out

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User Guide Troubleshooting

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Troubleshooting

This section provides additional information about:

• understanding LED colors

- status LED

- 5G LED

- signal strength LEDs

• using the signal test button

• repositioning for a better signal

• using the power button

• using the reset button

Understanding the LED colors

The LEDs, on the top of the gateway, allow you to locate the FastMile 5G Gateway

3.2 in the best location for 4G/LTE or 5G signal reception.

If the LEDs are turned off, you can check the signal strength at any time by pressing

the signal test button on the side of the FastMile 5G Gateway 3.2. See Using the

signal test button for the procedure.

Use the status LED table to check the LED behavior and perform the actions to

resolve issues.

Figure 59 Status LEDs

Troubleshooting

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Status LED

The Status LED indicates the status of the FastMile 5G Gateway 3.2 device.

Note: LED indications can change over time due to variable 4G/LTE and or 5G signal

conditions.

If the thresholds have been changed during pre-configuration, the LED indications will be

different.

Table 1 Status LED

LED color LED behavior What it means What you may consider doing

White Slow blinking WPS pairing in progress

or reset button pressed longer

than 5 - 30 seconds which will

trigger factory reset

Do nothing

White Fast blinking WPS pairing successful

or reset button pressed longer

than 5 - 30 seconds which will

trigger factory reset

Do nothing

Yellow Blinking Start up Do nothing

Red Slow blinking Missing SIM card, or SIM card is

PIN-locked, or SIM card is broken

and could not be recognized by

the CPE

Check SIM

Replace SIM (it is recommended

to replace a SIM card with a new

PIN-locked SIM card)

Red Fast blinking Reset to factory default settings Factory reset in progress

Red Solid No 4G/LTE or 5G connection Or

Some applications in abnormal

state.

Consider moving the gateway

Power Off/On

Green Solid Signal test in progress.

4G/LTE, or 5G, or Ethernet WAN

connection 1

Do nothing

Green Blinking Software upgrade is ongoing Caution: do not turn off the device

Ethernet WAN is down and the

device is switching back to

wireless WAN

Do nothing.

User Guide Troubleshooting

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1. For Ethernet WAN connection: the 5G LED and Signal LEDs have no meaning and would be off.

For Ethernet WAN: the cellular WAN switch duration is indicated with blinking green LED.

5G LED

The white 5G LED indicates 4G or 5G service availability while a signal test is in

progress. By default, the 5G LED and three signal LEDs are off. The status LED is

green during the device's normal state.

The 5G LED will be on if the network is 5G, otherwise the 5G LED will be off if the

network is 4G.

When the signal test button is pressed, the 5G LED and the three signal LEDs blink

fast for a few seconds, then the 5G LED will be on for five seconds if the network is

5G or will be off if the network is 4G.

The signal LED will be on according to the cell strength. The 5G LED and signal LED

turn off after the signal test (five seconds, which is the default).

Signal strength LED

There are three LEDs to indicate signal strength. These signal LEDs blink during

start-up and at the start of a signal test.

Table 2 5G LED

LED behavior When What you may consider

doing

Blinks Signal test in progress and during

start up

Do nothing

Not lit 4G is available while signal test in

progress

Do nothing

Lit 5G is available while signal test in

progress

Do nothing

Note: In 5G NSA (option 3x), the 5G LED will be off during the signal test if the FastMile 5G

Gateway 3.2 is in idle state, even if 5G service is available.

Troubleshooting

User Guide

Use subject to agreed restrictions on disclosure and use.

3TG-02292-AAAA-TCZZA-02

See Understanding the LED colors for a description of the signal strength LED. The

number of lit LEDs indicate the signal strength. For example, three means a very

strong signal.

Using the signal test button

You can check and test the signal strength at any time by pressing the signal test

button on the side of the FastMile 5G Gateway 3.2 to check the LEDs and perform

corrective actions.

Figure 60 Location of signal test button

Note: Once you have a good 4G/LTE or 5G connection, it is recommended that you do not

relocate or rotate your device. It is strongly recommended that you position your device near

a window, where the best 4G/LTE or 5G signal is expected.

However, the omni-directional antenna is less susceptible to Internet speed changes when

rotating the device since it does not have a directional antenna.

Rotating your device may still influence the Internet speeds due to indoor signal reception

conditions.

User Guide Troubleshooting

Use subject to agreed restrictions on disclosure and use.

Repositioning for a better signal

After performing the Using the signal test button procedure to determine the quality

of signal, you may want to reposition the FastMile 5G Gateway 3.2 for a better signal,

do the following:

• power off the FastMile 5G Gateway 3.2

• disconnect the FastMile 5G Gateway 3.2 from the electrical outlet

• move the FastMile 5G Gateway 3.2 to a different position, for example, the other

side of the room or a higher position

• connect the FastMile 5G Gateway 3.2 to an electrical outlet at the new location

and power it on

• check the LEDs as described in Understanding the LED colors to determine the

quality of signal in the new position and follow the actions you may consider in

the section

Table 3 Signal strength LED

LED LED behavior Meaning What you may consider

doing

5G and

all three-signal strength

Lit

Good 5G connection Do nothing

5G and

all three-signal strength

Not lit

Lit

Good 4G/LTE connection Do nothing

5G and

two-signal strength

Lit

Medium 5G connection Consider moving the

gateway

5G and

two-signal strength

Not lit

Lit

Medium 4G/LTE connection Consider moving the

gateway

5G and

one-signal strength

Lit

Weak 5G connection Consider moving the

gateway

5G and

one-signal strength

Not lit

Lit

Weak 4G/LTE connection Consider moving the

gateway

Center and

all three-signal strength

Red (solid)

Not lit

No 4G/LTE

No 5G connection

Move the gateway

Troubleshooting

User Guide

Use subject to agreed restrictions on disclosure and use.

3TG-02292-AAAA-TCZZA-02

Once you have a good signal, it is important that you do not reposition or rotate the

FastMile 5G Gateway 3.2. You are now ready to connect devices to your FastMile

5G Gateway 3.2.

The LED behavior table provides helpful actions to perform when the FastMile 5G

Gateway 3.2 LED has the following behavior.

Using the power button

The power button is located on the backside of the FastMile 5G Gateway 3.2 and is

marked on/off.

Press the power button for one second (off), wait one second, and then press the

power button again (on).

The FastMile 5G Gateway 3.2 reboots.

Note: You may need to repeat the steps several times before finding the final location for

the FastMile 5G Gateway 3.2.

Table 4 LED behavior requiring action

Status LED (3 color)

behavior

5G LED (single

color)

Signal strength LEDs

(multiple one color)

Reason Action

Blinking slowly (red) Off Off Missing SIM card,

or SIM card is PIN-

locked, or SIM card

is bad and could not

be recognized by

the CPE

Replace SIM or

reinstall (it is

recommended to

replace a SIM

card with a new

PIN-locked SIM

card)

Solid (red) Off Off No radio link

No Internet

Consider moving

gateway

User Guide Troubleshooting

Use subject to agreed restrictions on disclosure and use.

Using the reset button

Reset the device by pressing the reset button for 5 seconds or more. The reset

button is located on the label on the bottom of the device.

Figure 61 Location of reset button

Note: During factory reset, the FastMile 5G Gateway 3.2 could restart twice. This is normal

behavior.

Troubleshooting

User Guide

Use subject to agreed restrictions on disclosure and use.

3TG-02292-AAAA-TCZZA-02

User Guide Glossary

Use subject to agreed restrictions on disclosure and use.

Glossary

This glossary provides the explanation and optional descriptions of most acronyms

and initialisms that appear in this document.

3GPP

Generation Partnership Project

4FF

Form Factor

AC Alternating Current

ALG Application-level Gateway

AP Access Point

APN Access Point Name

CA Carrier Aggregation

CB Certification Body

CE Conformité Européanne (European Health and Safety

product label)

DMZ/ALG Demilitarized Zone/Application-Level Gateway

DHCP Dynamic Host Configuration Protocol

EN-DC E-UTRAN New Radio - Dual Connectivity

EARFCN E-UTRA Absolute Radio Frequency Channel Number

GCF The Global Certification Forum

GITEKI Japan’s Ministry of Internal Affairs and Communications

(MIC) for the Radio Act and for the Electronic

Communications Business Act. (also known as the Telecom

Engineering Center certification (TELEC)

IMSI International Mobile Subscriber Identity

IP International Protection or Internet Protocol

IPv6 Internet Protocol version 6

ISED Innovation, Science and Economic Development regulations

JATE Japan Approvals Institute for Telecommunications Equipment

LED Light Emitting Diode

LTE Long Term Evolution

MIMO Multiple-Input Multiple-Output

MU-MIMO Multi-User Multiple-Input Multiple Output

NR New Radio

NR-ARFCN New Radio Absolute radio-frequency channel number

NSA Non-Standalone

NTP Network Time Protocol

NWCC Nokia Wi-Fi Cloud Controller

PCI Peripheral Component Interconnect

Glossary

User Guide

Use subject to agreed restrictions on disclosure and use.

3TG-02292-AAAA-TCZZA-02

POTS Plain Old Telephone Service

PSE Japan Product Safety Electrical Appliance and Material

QSG Quick Start Guide

RF Radio Frequency

RRM Radio Resource Management

RSRP Reference Signal Received Power

RSRQ Reference Signal Received Quality

SA Service Affecting or Standalone

SIM Subscriber Identify Module

SNR Signal to Noise Ratio

SSID Service Set identifier

UL Up link

USB Universal Serial Bus

VDC Volts Direct Current

WAN Wide Area Network

WebUI Graphic User Interface

WLAN Wireless Local Area Network

WPS Wi-Fi Protected Setup

User Guide Technical specifications

Use subject to agreed restrictions on disclosure and use.

Technical specifications

There are three FastMile 5G Gateway 3.2 models available as follows:

• Model 5G13-12W-A

• Model 5G15-12W-A

• Model 5G16-12W-A

Model 5G13-12W-A

Model: 5G13-12W-A Kit part number:

• 3TG-01889-AA

Device part number on bottom label:

• 3TG-01797-ADXX

Dimensions Diameter 125 mm (4.9 in) x Height 218.5 mm (8.6 in)

Weight 1014 g (2.235 lbs) without the power adapter

Certifications GEM, PSE, VCCI, GITEKI, and WFA

Operating environment -5°C to 40°C (23°F to 104°F)

Indoor use only.

Device is capable of operation up to 45°C (113°F) with

reduced performance

Operating humidity 5% to 85%, non-condensing

Short-term humidity 5% to 93%, non-condensing

Storage temperature -40°C to 70°C (-40°F to 158°F)

SIM card 4FF/nano-sized SIM slot

eSIM support for specific customer agreement

Power 12V DC power adapter consumption: < 30 W

Interior antennas

4G/LTE Gain

Omni-directional antenna:

Up to 4 dBi depending on LTE band

Up to 4 dBi depending on 5G RF band

Radio frequency safety distance 20 cm (7.8 inches)

Technical specifications

User Guide

Use subject to agreed restrictions on disclosure and use.

3TG-02292-AAAA-TCZZA-02

Model 5G15-12W-A

Model: 5G15-12W-A Kit part number:

• 3TG-01798-AA

• 3TG-01798-AB

• 3TG-01798-AC

• 3TG-01798-AG

• 3TG-01798-AH

• 3TG-01798-AK

Device part number on

bottom label:

• 3TG-01797-AK

• 3TG-01797-AA

• 3TG-01797-AB

• 3TG-01797-AH

• 3TG-01797-AM

Dimensions Diameter 125 mm (4.9 in) x Height 218.5 mm (8.6 in)

Weight 1014 g (2.235 lbs) without the power adapter

Certifications CE, CB, GCF, RCM and WFA

Operating environment -5°C to 40°C (23°F to 104°F)

Indoor use only

Device is capable of operation up to 45°C (113°F)

with reduced performance

Operating relative humidity 5% to 85%, non-condensing

Short-term relative humidity 5% to 93%, non-condensing

Storage temperature -40°C to 70°C (-40°F to 158°F)

SIM card 4FF/nano-sized SIM slot

eSIM support for specific customer agreement

Notes:

3TG-01798-AC (3TG-01797-AB): eSIM profile is not

programmed in factory, so the device must always

rely on the nano-SIM card. In case eSIM is expected

to be used, please contact your Nokia representative

for details.

3TG-01798-AG (3TG-01797-AB): eSIM profile is

programmed in factory, activation of profile is

possible with the provided ICCID information on the

device label. End-user can choose to activate the

eSIM or use a nano-SIM card.

Power

3TG-01798-AB/AC/AG/AH

12V DC power adapter consumption: < 30 W

Power

3TG-01798-AA/AK

12V DC power adapter consumption: < 48 W

Interior antennas

3TG-01798-AB/AC/AG/AH

4G/LTE gain

Omni-directional antenna:

Up to 7.6 dBi depending on LTE band

Up to 7.6 dBi depending on 5G RF1 band

User Guide Technical specifications

Use subject to agreed restrictions on disclosure and use.

Model 5G16-12W-A

Interior antennas

3TG-01798-AA/AK

4G/LTE gain

Omni-directional antenna:

Up to 6 dBi depending on LTE band

Up to 7.6 dBi depending on 5G RF1 band

Radio frequency safety distance

3TG-01798-AB/AC/AG/AH

20 cm (7.8 inches)

Radio frequency safety distance

3TG-01798-AA/AK

30 cm (12 inches)

Model: 5G13-12W-A Kit part number:

• 3TG-01799-AA

Device part number on bottom label:

• 3TG-01797-ACXX

Dimensions Diameter 125 mm (4.9 in) x Height 218.5 mm (8.6 in)

Weight 1014 g (2.235 lbs) without the power adapter

Certifications FCC, ISED, ETL, WFA

Operating environment -5°C to 40°C (23°F to 104°F)

Indoor use only

Device is capable of operation up to 45°C (113°F) with

reduced performance

Operating relative humidity 5% to 85%, non-condensing

Short-term relative humidity 5% to 93%, non-condensing

Storage temperature -40°C to 70°C (-40°F to 158°F)

SIM card 4FF/nano-sized SIM slot

eSIM support for specific customer agreement

Power 12V DC power adapter consumption: < 48 W

Interior antennas

4G/LTE gain

Omni-directional antenna:

Up to 6.7 dBi depending on LTE band

Up to 6.7 dBi depending on 5G RF band

Radio frequency safety distance FCC: 29 cm (12 inches)

ISED: 35 cm (14 inches)

Technical specifications

User Guide

Use subject to agreed restrictions on disclosure and use.

3TG-02292-AAAA-TCZZA-02

4G / LTE radio frequency specifications

Table 5 Supported 4G/LTE radio frequency per FastMile 5G Gateway 3.2 model

FastMile 5G Gateway 3.2 model Supported 4G/LTE radio frequency

5G13-12W-A

radio bands for LTE (TDD) B41 2496-2690 MHz

5G15-12W-A - support for variants 3TG-01798-AB/AC/AG/AH

radio bands for LTE (FDD) B1 UL: 1920-1980 MHz

DL: 2110-2170 MHz

B3 UL: 1710-1785 MHz

DL: 1805-1880 MHz

B5 UL: 824 -849 MHz

DL: 869 - 894 MHz

B7 UL: 2500-2570 MHz

DL: 2620-2690 MHz

B8 UL: 880-915 MHz

DL: 925-960 MHz

B20 UL: 832-862 MHz

DL: 791-821 MHz

B28 UL: 703-748 MHz

DL: 758-803 MHz

B32 DL: 1452-1496 MHz

radio bands for LTE (TDD) B38 2570-2620 MHz

B40 2300-2400 MHz

B41 2496-2690 MHz

B42 3400-3600 MHz

B43 3600-3800 MHz

5G15-12W-A - support for variant 3TG-01798-AA

User Guide Technical specifications

Use subject to agreed restrictions on disclosure and use.

radio bands for LTE (FDD) B1 UL: 1920-1980 MHz; DL: 2110-2170 MHz

B3 UL: 1710-1785 MHz; DL: 1805-1880 MHz

B5 UL: 824 -849 MHz; DL: 869 - 894 MHz

B7 UL: 2500-2570 MHz; DL: 2620-2690 MHz

B8 UL: 880-915 MHz; DL: 925-960 MHz

B28 UL: 703-748 MHz; DL: 758-803 MHz

radio bands for LTE (TDD) B40 2300-2400 MHz

B41 2496-2690 MHz

5G15-12W-A - support for variant 3TG-01798-AK

radio bands for LTE (FDD) B1 UL: 1920-1980 MHz; DL: 2110-2170 MHz

B3 UL: 1710-1785 MHz; DL: 1805-1880 MHz

B5 UL: 824 -849 MHz; DL: 869 - 894 MHz

B7 UL: 2500-2570 MHz; DL: 2620-2690 MHz

B8 UL: 880-915 MHz; DL: 925-960 MHz

B28 UL: 703-748 MHz; DL: 758-803 MHz

5G16-12W-A

Table 5 Supported 4G/LTE radio frequency per FastMile 5G Gateway 3.2 model (Continued)

FastMile 5G Gateway 3.2 model Supported 4G/LTE radio frequency

Technical specifications

User Guide

Use subject to agreed restrictions on disclosure and use.

3TG-02292-AAAA-TCZZA-02

radio bands for LTE (FDD) B1 UL: 1920-1980 MHz

DL: 2110-2170 MHz

B2 UL: 1850-1910 MHz

DL: 1930-1990 MHz

B3 UL: 1710-1785 MHz

DL: 1805-1880 MHz

B4 UL: 1710-1755 MHz

DL: 2110-2155 MHz

B5 UL: 824 -849 MHz

DL: 869 - 894 MHz

B7 UL: 2500-2570 MHz

DL: 2620-2690 MHz

B12 UL: 699 -716 MHz

DL: 729 - 746 MHz

B13 UL: 777 -787 MHz

DL: 746 - 756 MHz

B25 UL: 1850 -1915 MHz

DL: 1930- 1995 MHz

B66 UL: 1710-1780 MHz

DL: 2110-2200 MHz

B71 UL: 663-698 MHz

DL: 617-652 MHz

radio bands for LTE (TDD) B38 2570-2620 MHz

B41 2496-2690 MHz

B42 3400-3600 MHz

B43 3600-3800 MHz

B46 (LAA): 5150-5925 MHz

B48 3550-3700 MHz

Table 5 Supported 4G/LTE radio frequency per FastMile 5G Gateway 3.2 model (Continued)

FastMile 5G Gateway 3.2 model Supported 4G/LTE radio frequency

User Guide Technical specifications

Use subject to agreed restrictions on disclosure and use.

5G NR radio frequency specifications

Note: In compliance with 3GPP Release 15 - 5G NR NSA: Option 3X, Option 3A and SA:

Option 2.

Table 6 Supported 5G NR radio frequency per FastMile 5G Gateway 3.2 model

FastMile 5G Gateway 3.2 model Supported 5G NR radio frequency

5G13-12W-A

radio bands for sub-6 GHz (TDD) n41 2496-2690 MHz

n79 4400 - 5000 MHz

5G15-12W-A - support for variants 3TG-01798-AB/AC/AG/AH

radio bands for sub-6 GHz (FDD) n1 UL: 1920-1980 MHz;

DL: 2110-2170 MHz

n3 UL: 1710-1785 MHz;

DL: 1805-1880 MHz

n5 UL: 824 -849 MHz;

DL: 869 - 894 MHz

n7 UL: 2500-2570 MHz

DL: 2620-2690 MHz

n8 UL: 880-915 MHz;

DL: 925-960 MHz

n20 UL: 832-862 MHz;

DL: 791-821 MHz

n28 UL: 703-748 MHz;

DL: 758-803 MHz

radio bands for sub-6 GHz (TDD) n38 2570-2620 MHz

n40 2300-2400 MHz

n41 2496-2690 MHz

n78 3300-3800 MHz

5G15-12W-A - support for variant 3TG-01798-AA

Technical specifications

User Guide

Use subject to agreed restrictions on disclosure and use.

3TG-02292-AAAA-TCZZA-02

radio bands for sub-6 GHz (FDD) n1 UL: 1920-1980 MHz; DL: 2110-2170 MHz

n3 UL: 1710-1785 MHz; DL: 1805-1880 MHz

n5 UL: 824 -849 MHz; DL: 869 - 894 MHz

n7 UL: 2500-2570 MHz; DL: 2620-2690 MHz

n8 UL: 880-915 MHz; DL: 925-960 MHz

n28 UL: 703-748 MHz; DL: 758-803 MHz

radio bands for sub-6 GHz (TDD) n40 2300-2400 MHz

n41 2496-2690 MHz

n78 3300-3800 MHz)

5G15-12W-A - support for variant 3TG-01798-AK

radio bands for sub-6 GHz (FDD) n1 UL: 1920-1980 MHz; DL: 2110-2170 MHz

n3 UL: 1710-1785 MHz; DL: 1805-1880 MHz

n5 UL: 824 -849 MHz; DL: 869 - 894 MHz

n7 UL: 2500-2570 MHz; DL: 2620-2690 MHz

n8 UL: 880-915 MHz; DL: 925-960 MHz

n28 UL: 703-748 MHz; DL: 758-803 MHz

radio bands for sub-6 GHz (TDD) n78 3300-3800 MHz)

5G16-12W-A

Table 6 Supported 5G NR radio frequency per FastMile 5G Gateway 3.2 model

FastMile 5G Gateway 3.2 model Supported 5G NR radio frequency

User Guide Technical specifications

Use subject to agreed restrictions on disclosure and use.

radio bands for sub-6 GHz (FDD) n1 UL: 1920-1980 MHz;

DL: 2110-2170 MHz

n2 UL: 1850-1910 MHz;

DL: 1930-1990 MHz

n3 UL: 1710-1785 MHz;

DL: 1805-1880 MHz

n5 UL: 824 -849 MHz;

DL: 869 - 894 MHz

n7 UL: 2500-2570 MHz;

DL: 2620-2690 MHz

n12 UL: 699-716 MHz;

DL: 729-746 MHz

n25 UL: 1850-1915 MHz;

DL: 1930 -1995 MHz

n66 UL: 1710-1780 MHz;

DL: 2110-2200 MHz

n71 UL: 663-698 MHz;

DL: 617-652 MHz

radio bands for sub-6 GHz (TDD) n38 2570-2620 MHz

n41 2496-2690 MHz

n48 3550-3700 MHz

n77 3300-4200 MHz

n78 3300-3800 MHz

Table 6 Supported 5G NR radio frequency per FastMile 5G Gateway 3.2 model

FastMile 5G Gateway 3.2 model Supported 5G NR radio frequency

Note: Actual supported radio frequency (RF) bands may vary in different regions due to

certifications.

Technical specifications

User Guide

Use subject to agreed restrictions on disclosure and use.

3TG-02292-AAAA-TCZZA-02

Antenna gains

Table 7 Antenna gains per FastMile 5G Gateway 3.2 model

FastMile 5G Gateway 3.2 model Antenna gains

4G / LTE antenna gains

5G13-12W-A B41 0.5 to 4 dBi

5G15-12W-A

For 3TG-01798-AB/AC/AG/AH variants

B42

B43

4.5 to 7.5 dBi

B38

B40

B41

2.5 to 6 dBi

2 to 6 dBi

B32 3.5 to 6 dBi

B20

B28

0.5 to 3 dBi

5G15-12W-A

For 3TG-01798-AA variant

B40

B41

2.5 to 6 dBi

2 to 6 dBi

B28

0.5 to 3 dBi

5G15-12W-A

For 3TG-01798-AK variant

2 to 6 dBi

B28

0.5 to 3 dBi

B7 2.5 to 6 dBi

User Guide Technical specifications

Use subject to agreed restrictions on disclosure and use.

5G16-12W-A B46 4.6 to 6.7 dBi

B42

B43

B48

4.9 to 6.6 dBi

B38

B41

3.4 to 6 dBi

B25

B66

2 to 5.2 dBi

B12

B13

B26

B71

0.7 to 3 dBi

Device built in 5G NR antenna gains

5G13-12W-A n41 0.5 to 4 dBi

n79 0.5 to 3 dBi

5G15-12W-A n78 4.5 to 7.6 dBi

n38

n40

n41

4 to 6 dBi

2 to 6 dBi

n20

n28

0.5 to 3 dBi

Table 7 Antenna gains per FastMile 5G Gateway 3.2 model

FastMile 5G Gateway 3.2 model Antenna gains

Technical specifications

100

User Guide

Use subject to agreed restrictions on disclosure and use.

3TG-02292-AAAA-TCZZA-02

Wi-Fi

The device is also compliant with 802.11b/g/n/ax 2.4 GHz, and 802.11a/n/ac/ax 5

GHz.

The device supports up to 64 clients per band and per service set identifier (SSID).

LTE CA 5G NR EN-DC mode

The FastMile 5G Gateway 3.2 implements the 5G NSA (Option 3x, Option 3)

configuration, meaning it uses a 4G/LTE carrier and 5G NSA carrier at the same time

to connect to the service provider's network. The control plane is carried over the LTE

network and the user plane is carried over both the LTE and 5G NSA networks.

5G16-12W-A n48

n77

n78

4.9 to 6.6 dBi

n38

n41

3.4 to 6 dBi

n25

n66

2 to 5.2 dBi

n12

n71

0.7 to 3 dB

Table 7 Antenna gains per FastMile 5G Gateway 3.2 model

FastMile 5G Gateway 3.2 model Antenna gains

User Guide Technical specifications

Use subject to agreed restrictions on disclosure and use.

101

5G SA

When operating in the 5G SA mode (Option 2), the FastMile 5G Gateway 3.2 uses

the 5G network to connect to the service provider's network.

Warranty and safety

For information on the hardware limited warranty, please go to www.nokia.com/

fastmile..Read the FastMile 5G Gateway 3.2 safety and regulatory information that

is included with the product for the following information:

• safety warnings (risk of electrical shock or fire)

• caution (potential equipment damage)

• environmental and regulatory requirements

• end of life collection and treatment

• simplified EC declaration or conformity

• specific precautions for EMS warnings

Technical specifications

102

User Guide

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3TG-02292-AAAA-TCZZA-02

User Guide Manufacturer information

Use subject to agreed restrictions on disclosure and use.

103

Manufacturer information

Table 8

Manufacturer Nokia Solutions & Networks Oyj

www.nokia.com

Address Karakaari 7, 02610 Espoo, Finland

Document number 3TG-02292-AAAA-TCZZA-01

Customer support Contact your service provider where you purchased the

device.

Manufacturer information

104

User Guide

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3TG-02292-AAAA-TCZZA-02

User Guide About Nokia

Use subject to agreed restrictions on disclosure and use.

105

About Nokia

We create the technology to connect the world. Powered by the research and

innovation of Nokia Bell Labs, we serve communications service providers,

governments, large enterprises and consumers, with the industry's most complete,

end-to-end portfolio of products, services and licensing.

From enabling infrastructure for 5G and the Internet of Things, to emerging

applications in digital health, we are shaping the future of technology to transform the

human experience.

Nokia is a registered trademark of Nokia Corporation. Other product and company

names mentioned herein may be trademarks or trade names of their respective

owners.

Nokia Oyj

Karakaari 7

FI-02610 Espoo, Finland