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Sustainable School Improvement:
Suburban Elementary Principals'
Capacity Building
By Alison J. Clark, Ph.D.
Introduction
Current federal and state reform agendas, with their
focus on funding, accountability systems, and mandates,
are not sufficient to produce sustainable, meaningful
change. Reforms however must focus on sustainability so
that the overall system can continuously self-improve. Any
reform work meant to sustain itself must be embedded di-
rectly into the school, changing teaching and learning prac-
tices as well as school culture (Copland, 2003; Levin &
Fullan, 2008). Policies must go beyond competition and
intense performance requirements.
Leithwood, Day, Sammons, Harris, and Hopkins
(2006) concluded that leaders have the responsibility
for revealing the abilities of teachers that potentially exist
within the school setting. While there is no single model
of successful school leadership, there is a common
repertoire of actions and values used by effective lead-
ers. Wahlstrom, Louis, Leithwood, and Anderson (2010)
classified effective leadership practices into four broad
categories:
Setting directions - focuses on developing vision,
goals, communication of the direction;
Developing people - relates to increasing the knowl-
edge and skills of faculty;
Redesigning the organization - focuses on estab-
lishing positive relationships and supporting col-
laboration;
Managing the instructional program - relates to
teaching and learning, such as staffing, provid-
ing instructional support, and aligning resources.
Principals draw upon these basic leadership val-
ues and practices as they attend to school improvement
and student achievement (Wahlstrom et al., 2010).
One way to support change is through capacity
building. Critical to the change process, capacity building
brings a group of people together to work toward a com-
mon goal, therefore strengthening their efficacy (Fullan,
2007). The effective leader directs and nurtures the ability
of others through building capacity to support long-term
school improvements. This type of reform begins at the
building level, strengthening individual abilities while in-
creasing the collective efficacy of the entire school. Rais-
ing capacity is a key task of principal change leadership
efforts. Capacity building is a process to increase the
individual and collective abilities of professional staff to
continuously improve student learning.
Theoretical Framework
For nearly 30 years, res earchers studied
schools and leadership, developing models to deter-
mine the linkage between leaders and school improve-
ment. Most models frame leadership as a one-way flow
of influence and change whereby leaders influence
school improvement indirectly through other variables
between them. Another perspective of leadership is
through the reciprocal effects model. Heck and Hallinger
(2010) found that the reciprocal effects model, when com-
pared to unidirectional models, demonstrated the most
statistically significant findings. This perspective con-
siders the interactive nature of people in schools em-
phasizing a mutually reinforcing relationship rather than
a one-way flow of influence. It conceptualizes principals
as changing in response to what is happening within
the school. It is a dynamic, adaptive process that offers
a contrasting, more comprehensive way to view leader-
ship. Few studies have investigated leadership through
a reciprocal effects model.
Figure 1 illustrates the reciprocal effects model as
principals build capacity through the four leadership prac-
tices as described by Wahlstrom et al. (2010). The figure
represents the indirect effects that leadership has on stu-
dent and school growth. As a principal focuses on setting
directions, developing people, redesigning the organization,
and managing the instructional program, a change in think-
ing and behavior among teachers occurs. Subsequently,
as capacity among teachers increases, the change cycles
back to the principal resulting in new responses, interac-
tions, and influence demonstrating a dynamic, mutual pro-
cess of change.
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Research Purpose and Questions
The increase of intense
pressures to ensure long-term
education reforms have created a
challenge for school leaders as
they direct and nurture the abilities
of others. Researchers present the
challenge of initiating school im-
provement efforts that support sus-
tainable change (Century, 1999;
Levin & Fullan, 2008; Heck &
Hallinger, 2010). With the role of
change leadership as a necessary
component for school improve-
ment endeavors, it is more impor-
tant than ever to understand how
principals build capacity.
The purpose of this research was to understand
and describe suburban elementary principals' practices
and perceptions as change leaders related to capacity
building through the leadership categories of setting di-
rections, developing people, redesigning the organiza-
tion, and managing the instructional program and sub-
sequently how the principals reacted to the changing en-
vironment within the reciprocal effects model. The fol-
lowing research questions guided the study:
RQ1: How do elementary school principals who have led
sustainable school improvement initiatives build capacity in
their schools?
RQ2: What experiences have shaped these elementary
school principals' leadership related to building capacity?
RQ3: How do these elementary school principals' capacity
building practices align with the reciprocal effects model?
Methodology
The concept of building capacity is based on social
interactions and processes. Using a descriptive case study
approach provided a way to look in depth at the complex
phenomenon of principals' capacity building processes by
capturing details in context. This study took place within
suburban elementary schools in New York State. Principals
of schools having received New York State Reward School
designation in the 2013-2014 school year were identified
and needed to be tenured at their schools from 2010-2011
until the Reward School designation. Three principals,
along with their superintendents and one teacher from each
school, provided data for the three cases.
Data were collected through interviews and docu-
ments. Each principal was interviewed three times, while
each superintendent and teacher had one interview. Inter-
views were independently reviewed and coded for concepts
related to the research questions. Additionally, each case
was explored for alignment to the reciprocal effects model.
Once each within-case analysis was completed, a cross-
case analysis was used to build general explanations about
how principals build capacity in elementary schools.
Findings
Research Question 1: How do elementary school princi-
pals who have led sustainable school improvement initia-
tives build capacity in their schools?
The findings suggest that building capacity is all
encompassing. In other words, as principals seek to in-
crease the individual and collective abilities of professional
staff to continuously improve student learning, there are many
interconnected actions. While each leadership category was
unique and could be viewed individually, capacity building
happened as the result of varied actions; change in one
area connected to change in another. Each principal: estab-
lished direction with input from teachers; nurtured a learner-
centered community; provided professional development
relative to teacher needs; fostered teacher reflection; and
cultivated collaboration and shared responsibility.
Established direction with input from teachers.
Each principal established a direction for their school based
on district mission and state demands. The vision was com-
municated, discussed, and input was gathered from teach-
ers, thereby establishing buy-in, a sense of commitment,
and even inspiration. In some instances teachers helped to
craft the schools' goals, while in other instances teachers
identified individualized goals for their own growth that typi-
cally connected to the greater school or district objectives. In
either case, everyone was working towards the same goals.
In each case, the principal identified and communicated the
overall direction for the school and kept it at the forefront of
their work with teachers and communication with parents.
Nurtured a learner-centered community. The prin-
cipals established themselves and the teachers as part of a
learning community. They were responsive to what teach-
ers needed and wanted to learn consistent with the overall
Figure 1. Principal leadership practices within a reciprocal effects model
Teachers
Principal
Setting Directions
Developing People
Redesigning the
Organization
Managing the
Instructional Program
Student/School
Growth
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direction of the school. There was a clear value placed on
continuous growth for the principals and teachers; princi-
pals shared their learning with teachers and supported teach-
ers who wanted to learn more. Although the principals rec-
ognized that not all of their teachers sought out continued
professional development, they made it clear that adult learn-
ing was valued.
Provided professional development relative to
teacher needs. The structure and content of professional
development was determined and delivered in various ways.
Professional development was provided by the principal,
other administrators, or outside consultants. Opportunities
for learning also came from within and could be the most
meaningful as teachers shared their knowledge with each
other. Professional development also happened as princi-
pals provided clear and consistent feedback during the su-
pervisory process of observation and evaluation. Not only
was specific feedback provided, but principals ensured that
resources were available for improvement as they held
teachers accountable for follow-through. In schools with a
capacity-building mindset, teachers appreciated the feed-
back and strived to implement recommendations. This pro-
cess could only happen with a principal seen as supportive
and one who encouraged growth.
Fostered teacher reflection. Each principal en-
couraged teachers to continually reflect on curriculum, data,
and instructional strategies, indicating that opportunities
were put in place to ensure conversations about their work
with students. Furthermore, teachers were asked to reflect
on their own learning. Reflection was encouraged through-
out the formal supervisory process and during informal meet-
ings and conversations with the principals. There was a
constant focus on aspects of curriculum, instruction, and
student learning as reflection was nurtured.
Cultivated collaboration and shared responsibil-
ity. Each principal cultivated a spirit of collaboration as struc-
tures were put in place to ensure that teachers were work-
ing together. Although the structures may have looked differ-
ent in each context, teacher leadership was encouraged.
Capacity was developed as teachers, along with their prin-
cipals, planned, learned, and shared aspects of leadership
together. Principals embraced the understanding that suc-
cess depended on the collaborative efforts of the entire team,
including the superintendent, teachers, and parents.
Research Question 2: What experiences have shaped these
elementary school principals' leadership related to building
capacity?
The second question sought information about ex-
periences that shaped the elementary school principals' lead-
ership related to building capacity. Results demonstrate var-
ied practices, skills, and responsibilities used among princi-
pals and cited by Waters, Marzano, and McNulty (2003) as
essentials to promote school improvement. Each principal:
situated self as a learner; maintained focus on goals; estab-
lished trust and honored relationships; reflected on input.
Situated self as a learner. Each principal situated
her or himself as a learner and collaborator in achieving dis-
trict, school, teacher, and student goals. Striving to be a model
for learning, principals sought out information and brought it
back to teachers. Each principal engaged with teachers as
new curriculum and instructional strategies were learned.
Maintained focus on goals. Each principal kept a
regular focus on district, building, and individual teacher
goals. Maintaining consistent and specific communication
happened as each principal remained on a steady course.
Each principal demonstrated this as a critical aspect of sup-
porting change as they kept goals at the forefront of the daily
work through verbal and written communication.
Established trust and honored relationships. Each
principal appeared to have engendered trust and confidence
through consistently clear, honest, and candid communica-
tion that formed not only professional, but personal, relation-
ships. The importance of relationships built around trust were
evident as the principals, superintendents, and teachers
spoke about their experiences. This research demonstrated
how the principals were caring and committed individuals
who placed the development of relationships as a priority.
Reflected on input. Each principal's experience
demonstrated his/her willingness to gather, consider, and
genuinely reflect upon input from teachers. Principals' abil-
ity to reflect was not only a model for teachers, but showed
through in the decision-making process. As each principal
was willing to make difficult decisions, it appeared to be
done in the best interest of the school, teachers, students,
families, and the district. Decisions ensured that teachers'
use of time was purposeful, whether it was in the classroom
with students or during professional time with colleagues.
The principal's actions of gathering feedback and account-
ing for others' opinions furthered the teachers' belief and
trust in the principal.
Research Question 3: How do these elementary school
principals' capacity building practices align with the recipro-
cal effects model?
In the reciprocal effects model, leadership is viewed
as an adaptive and developmental process as thinking and
behavior change and develop based on the environment
(Hallinger & Heck, 1996; Pitner, 1988). As each principal
initiated a change, he or she was reflective and responded
based on how the teachers responded. Each principal built
teacher capacity, recognized change, and responded by:
motivating teachers and self; supporting continued collabo-
ration; recognizing and encouraging teacher leadership; and
adapting to new circumstances.
Motivating teachers and self. Each principal had
the ability to motivate others to achieve the district and
school vision through communication, collaboration, and
dedication in establishing school identity. As the principal
inspired change in teachers, that in turn cycled back to
motivate the principal creating a deeper understanding
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and appreciation for the work taking place. As new de-
mands were placed within the school, the principal re-
sponded and set a course of action with a greater aware-
ness of the direct work of teachers.
Supporting continued collaboration. The devel-
opment of meaningful collaboration has been identified by
Fullan (2011) as a way to foster capacity building. Each
principal embraced the understanding that success de-
pended on the collaborative efforts of the entire team, includ-
ing the superintendent, teachers, and parents. As the princi-
pals realized changes based on the collaborative work, they
responded with new types of support and recrafted the goals
based on new knowledge.
Recognizing and encouraging teacher leader-
ship. As each principal initiated a change, whether it was
curricular, instructional, or for the school culture, he or she
observed development among teachers. Once new abili-
ties developed, the principal often encouraged teacher lead-
ership. In all three schools, the principals wanted to in-
crease teacher participation. Teachers became more in-
vested, motivated, and learned more when leading.
Adapting to new circumstances. Each principal
was adaptable and responded to the school context since
there is no true set of rules to follow when building capacity.
Each principal worked towards curricular and instructional
goals and approached his or her teachers as a whole group
and as individuals.
The four themes that surfaced suggest reciprocal
effects is a leadership model that recognizes the dynamic
relationships among variables. This can only be seen
through exploring the interactive encounters among people
within their settings.
Conclusions
A comprehensive repertoire of actions and values
were used by effective leaders. These findings confirm
that capacity building is a key to sustainable school im-
provement. It is important for principals to be inclusive and
collaborative. Although at times the principal as school
leader may be the final decision-maker, capacity building
happens when teachers are involved in the process of set-
ting the direction, establishing individual and department
goals consistent with the direction, and having choice.
Furthermore, nurturing teacher leadership plays a critical
role for the principal. When teachers are in leadership
roles it is evident that capacity building is valued.
The findings confirm that principals' capacity
building practices align with the reciprocal effects model
as change flows back and forth evidencing a fluid model.
For capacity building to be successful, individuals within
the organization must believe that collectively they can
bring about change. This type of reform begins at the
building level, strengthening individual abilities while in-
creasing the collective efficacy of the entire school. There
is much potential for the idea that reciprocal effects is a
more comprehensive theoretical model of school lead-
ership, because it provides a broad and dynamic under-
standing of school improvement.
References
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___________________
Alison J. Clark, Ph.D., is a Principal at Plainview-Old Bethpage
CSD.