INTEGRATED WASTE DEPARTMENT City of Ontario Integrated

City of Ontario

Integrated Waste Planning Manual

Integrated Waste Department

for Developments

Last amended: 03/27/2024

Page 1 of 56

C:\Users\21105\Documents\Website\v15.Draft IWPM - 3.26.2024.docx

INTEGRATED WASTE DEPARTMENT

City of Ontario

Integrated Waste Planning Manual

Public Works Agency

1425 S. Bon View Avenue

Ontario, CA 91761

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 2 of 56

TABLE OF CONTENTS

TABLE OF CONTENTS ..................................................................................................................................................2

INTRODUCTION ..........................................................................................................................................................5

SECTION 1: LEGAL AUTHORITY ...................................................................................................................................6

SECTION 2: TYPES OF WASTE .....................................................................................................................................8

2.1 Definitions of Waste ...................................................................................................................................8

SECTION 3: LAND USE CATEGORIES AND PROJECT TYPES....................................................................................... 10

3.1 Single Family Detached.................................................................................................................... 10

3.2 All Other Residential Developments ............................................................................................... 10

3.3 Commercial Developments ............................................................................................................. 10

3.5 Industrial Developments ................................................................................................................. 10

3.6 Mixed Use Developments................................................................................................................ 10

SECTION 4: TYPES OF SERVICE ................................................................................................................................. 11

4.1 Available Services .................................................................................................................................... 11

4.1.1 Individual Automated Cans Service ................................................................................................. 11

4.1.2 Bin Service ....................................................................................................................................... 11

4.1.3 Roll Off Service ................................................................................................................................ 12

4.1.4 Compacter Collection Service .......................................................................................................... 12

4.1.5 Grease Bin and Grease Interceptor/Clarifier Service ...................................................................... 12

4.1.5 Bulky Item Pick Up ........................................................................................................................... 12

4.1.6 Household Hazardous Waste Disposal ............................................................................................ 12

4.1.7 Hazardous Waste Disposal .............................................................................................................. 12

4.1.8 Construction Waste and Demolition Recycling ............................................................................... 12

4.1.9 Certified Private Third-Party Hauler ................................................................................................ 13

SECTION 5: WASTE GENERATION METRICS ............................................................................................................. 14

SECTION 6: PLANNING FOR INTEGRATED WASTE ................................................................................................... 15

SECTION 7: INTEGRATED WASTE PLANNING BY PROJECT TYPE .............................................................................. 17

7.1 Low Density Residential Developments .................................................................................................. 17

7.1.1 Volume............................................................................................................................................. 17

7.1.2 Service Type and Storage ................................................................................................................ 17

7.1.3 Collection Access, Location, Staging and Circulation ...................................................................... 17

7.1.4 Design .............................................................................................................................................. 17

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7.1.5 Administration ................................................................................................................................. 17

7.2 Medium Density Residential Developments ........................................................................................... 18

7.2.1 Volume............................................................................................................................................. 18

7.2.2 Service Type and Storage ................................................................................................................ 18

7.2.3 Collection Access, Location, Staging and Circulation ...................................................................... 18

7.2.4 Design .............................................................................................................................................. 18

7.2.5 Administration ................................................................................................................................. 19

7.3 High Density Residential Multi-Family Developments ............................................................................ 19

7.3.1 Volume............................................................................................................................................. 19

7.3.2 Service Type and Storage ................................................................................................................ 19

7.3.3 Collection Access, Location, Staging, and Circulation ..................................................................... 19

7.3.4 Design .............................................................................................................................................. 20

7.3.5 Trash and Recycling Chutes ............................................................................................................. 20

7.3.6 Scouting Services ............................................................................................................................. 20

7.3.7 Administration ................................................................................................................................. 20

7.5 Commercial and Industrial Developments .............................................................................................. 21

7.5.1 Volume............................................................................................................................................. 21

7.5.2 Service Type and Storage ................................................................................................................ 21

7.5.3 Collection Access, Location, Staging, and Circulation ..................................................................... 21

7.5.4 Design .............................................................................................................................................. 22

7.5.5 Administration ................................................................................................................................. 22

SECTION 8: DESIGN PARAMETERS ....................................................................................................................... 23

8.1 Introduction ............................................................................................................................................. 23

8.2 Automated Can Standards....................................................................................................................... 23

8.2.1 Automated Can Standard Sizes ....................................................................................................... 23

8.2.2 Automated Can Storage .................................................................................................................. 23

8.2.3 Automated Can Access .................................................................................................................... 23

8.2.4 Automated Can Collection Location Standards ............................................................................... 23

8.2.5 Automated Can Collection Staging Area ......................................................................................... 24

8.2.6 Circulation: Solid Waste Collection Vehicle Standards .................................................................... 24

8.2.7 Circulation: Path of Travel ............................................................................................................... 25

8.2.8 Circulation: No Parking .................................................................................................................... 25

8.3 Bin Standards ........................................................................................................................................... 26

8.3.1 Bin Standard Sizes ............................................................................................................................ 26

8.3.2 Bin Storage and Access .................................................................................................................... 26

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8.3.3 Storage: Residential Bin Enclosure Standards ................................................................................. 26

8.3.4 Location: Residential Bin Enclosure ................................................................................................. 28

8.3.2 Bin Collection Staging ...................................................................................................................... 28

8.3.3 Bin Collection Circulation ................................................................................................................ 28

8.3.4 Location: High Density Residential Trash Enclosure ........................................................................ 28

8.3.5 Bin Staging Area Location Standards ............................................................................................... 28

8.3.6 Commercial/Industrial Bin Enclosure Standards ............................................................................. 29

8.3.7 Commercial/Industrial (Grease Generator) Bin Enclosure Standards ............................................. 30

8.4 Scouting Service & Collection Staging Areas ........................................................................................... 31

8.4.1 Scouting Vehicle Standards ............................................................................................................. 31

8.5 Compacters .............................................................................................................................................. 31

8.5.1 Horizontal & Vertical Compactor Size ............................................................................................. 31

8.5.2 Horizontal & Vertical Compactors (collection) ................................................................................ 31

8.5.3 Front Load Compactors ................................................................................................................... 31

8.6 Roll Offs ................................................................................................................................................... 31

8.6.1 Roll off Compactors ......................................................................................................................... 31

SECTION 9: DEVELOPMENT REVIEW PROCESS ........................................................................................................ 32

SECTION 10: POLICIES .............................................................................................................................................. 32

SECTION 11: DEVELOPMENT REVIEW SUBMITTALS ................................................................................................ 32

10.1 Solid Waste Handling Plan ....................................................................... Error! Bookmark not defined.

10.2 Integrated Waste Management Report .............................................................................................. 33

10.3 Trash Enclosure Permit ........................................................................................................................ 33

10.4 Business Recycling Plan ........................................................................... Error! Bookmark not defined.

10.5 Construction and Demolition Recycling Plan ...................................................................................... 33

SECTION 12: VARIANCES ......................................................................................................................................... 33

SECTION 13: APPENDICES ........................................................................................................................................ 34

APPENDIX “A” .......................................................................................................................................................... 35

APPENDIX “B” .......................................................................................................................................................... 36

APPENDIX “C” .......................................................................................................................................................... 43

APPENDIX “D” .......................................................................................................................................................... 52

APPENDIX “E” .......................................................................................................................................................... 53

APPENDIX “F” .......................................................................................................................................................... 54

APPENDIX “G” .......................................................................................................................................................... 56

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

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INTRODUCTION

The purpose of this Integrated Waste Planning Manual (IWPM) is to outline the various aspects of the City of

Ontario’s (City) Integrated Waste handling program to assist developers in meeting the City’s requirements for

waste handling. This manual contains policies and design standards for residential, commercial, and industrial land

uses and provides guidance in determining the types and volumes of waste generated, the minimum levels of

service needed to handle waste; the design parameters associated with each service type; and compliance with

other regulatory aspects of integrated waste.

The California Department of Resources Recycling and Recovery (also known as CalRecycle) is a department within

the California Environmental Protection Agency that administers and provides oversight for all of California’s

state-managed waste handling, waste reduction, and recycling programs. CalRecycle plays an important role in

the stewardship of California’s vast resources and promotes innovation in technology to encourage economic and

environmental sustainability.

The City of Ontario Integrated Waste Department aims to preserve precious landfill space, conserve natural

resources, save water and energy, decrease pollution, increase jobs, and strengthen the economy. In accordance

with California state legislation, the City of Ontario will enforce all goals and laws related to waste handling and

recycling. In keeping with the City’s “Approach to Public Service”, the Integrated Waste Department strives to

deliver the intended purpose of this manual through revisions as necessary to streamline the permit approval

process and incorporate any new legislation.

One of the primary drivers of this amendment is the New Commercial Organics Recycling Law. In October of 2014,

Governor Brown signed AB 1826 Chesbro (Chapter 727, Statutes of 2014) in to law which required businesses to

recycle their organic waste on and after April 1, 2016, contingent on the amount of waste that they generated per

week. This law also mandated that beginning January 1, 2016, local jurisdictions had to implement an organic

waste recycling program that diverted organic waste generated by businesses, including multifamily residential

dwellings consisting of five or more units. The law further clarified that although multifamily residential dwellings

were required to recycle organic green waste, they were not required to recycle food waste.

The requirements of the law are phased in over time based on waste generation thresholds for different types of

waste produced on a weekly basis, with full implementation realized in 2019. In addition to this, the law contains

a 2021 trigger that increases the range of businesses affected by regulation if waste reduction targets are not met.

The implementation schedule is as follows:

• April 1, 2016: Businesses that generate eight cubic yards of organic waste per week shall arrange for

organic waste recycling services.

• January 1, 2017: Businesses that generate four cubic yards of organic waste per week shall arrange for

organic waste recycling services.

• January 1, 2019: Businesses that generate four cubic yards or more of commercial solid waste per week

shall arrange for organic waste recycling services.

• January 1, 2021: If statewide organics waste disposal has not been reduced by at least 50 percent in

2020, generators of two cubic yards per week of total solid waste are subject to the organics waste

diversion requirements.

•

January 1, 2022 : SB1383

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SECTION 1: LEGAL

AUTHORITY

Below is a summary of the State legislation

that dictates some of the Integrated Waste

Department’s regulations, policies, and best

practices.

Assembly Bill AB 939 (Sher, The Integrated Waste Management Act)

Pursuant to the adoption of AB 939, the "California Integrated Waste Management Act (IWMA) of 1989, the State

of California established Waste Diversion Mandates that required each city or county plan to include an

implementation schedule which shows: diversion of 25 percent of all solid waste from landfill or transformation

facilities by January 1, 1995 through source reduction, recycling, and composting activities; and, diversion of 50

percent of all solid waste by January 1, 2000 through source reduction, recycling, and composting activities.

Assembly Bill AB 341 (Chesbro, Mandatory Commercial Recycling)

In order to reduce GHG emissions by diverting commercial solid waste to recycling efforts and to expand the

opportunity for additional recycling services and recycling manufacturing facilities in California

, the State passed

AB 341 and thereby mandated businesses to recycle effective July 1, 2012.

The commercial uses that were regulated consisted of two categories:

1. Businesses and public entities that generate four or more cubic yards of solid waste per week

2. Multifamily residential dwellings that have five units or more

Businesses were mandated to reuse, recycle, compost, or otherwise divert commercial solid waste from disposal.

Businesses shall take one or any combination of the following actions in order to reuse, recycle, compost, or

otherwise divert commercial solid waste from disposal:

• Self-haul

• Subscribe to a hauler(s) recycling collection service

• Arrange for pickup of recyclables

• Subscribe to a recycling service that may include mixed-waste processing that yields diversion results

comparable to source separation

Assembly Bill AB 1826 (Chesbro, Mandatory Commercial Organics Recycling)

In 2014, the State approved AB 1826 which required businesses that generate a specified amount of organic waste

per week to arrange for recycling services for that waste, and for jurisdictions to implement a recycling program

to divert organic waste from businesses subject to the law, as well as report to CalRecycle on their progress in

implementing an organic waste recycling program.

The act defines a business as a commercial or public entity, including, but not limited to, a firm, partnership,

proprietorship, joint stock company, corporation, or association that is organized as a for-profit or nonprofit

entity, or a multifamily residential complex of 5 units or more. A business that meets the waste generation

threshold shall engage in one of the following organic recycling activities:

• Source separate organic waste from other waste and participate in a waste recycling service that includes

collection and recycling of organic waste.

• Recycle its organic waste on site, or self-haul its organic waste off site for recycling.

Law

Description

AB939

Sher, The Integrated Waste Management Act

AB341

Chesbro, Mandatory Commercial Recycling

AB1826

Chesbro, Mandatory Commercial Organics Recycling

SB1374

Kuehl, Construction and Demolition Waste

AB827

McCarty, Mandatory Commercial Recycling

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• Subscribe to an organic waste recycling service that may include mixed waste processing that specifically

recycles organic waste.

Additional points related to businesses:

1. A business that is a property owner may require a lessee or tenant of that property to source separate

their organic waste in order to aid in compliance.

2. Additionally, all businesses that contract for gardening or landscaping services must stipulate that the

contractor recycle the resulting gardening or landscaping waste.

3. A multifamily complex is not required to arrange for recycling services for food waste.

4. Businesses located in a rural county that is exempted from the law do not have to arrange for recycling

services for their organic waste.

Senate Bill SB 1374 (Kuehl, Solid Waste: Construction and Demolition Waste Materials: Diversion Requirements)

The Ontario Municipal Ordinance (OMC) Sec. 6-3.602 Construction & Demolition Recycling Plan and the 2019

California Green Building Standards Code (CALGreen) require all building and demolition permit applicants to

submit a Construction & Demolition Recycling Plan (CDRP) and Construction & Demolition Recycling Plan (CDRP)

Summary Report. Construction & Demolition waste accounts for approximately 22% of all materials going to the

landfill. OMC Sec. 6-3.602 and CALGreen require all construction and qualifying renovation and demolition

projects to divert at least fifty percent (65%) of all generated waste materials.

A CDRP and CDRP Summary Report is required during:

1) The new construction of any building;

2) The demolition or renovation and/or additions of tenant improvements to any building other than a

single-family residential building whereby the total costs are projected to be greater or equal to One

Hundred Thousand Dollars ($100,000.00).

Assembly Bill AB 827 (McCarty)

Effective July 1, 2020, Mandatory Commercial Recycling (MCR) and Mandatory Commercial Organics Recycling

(MORe) regulated businesses must provide recycling and organics recycling containers at front-of-house to collect

waste generated from the products purchased and consumed on the premises (AB827, McCarty). These

containers must be placed adjacent to trash containers and be visible, easily accessible, and clearly marked. This

new law focuses on business that are primarily fast-food establishments. This law is a driver for mandatory food

waste collection. The passage of this law has the potential to further impact all Integrated Waste Department

functions, including education, equipment needs, and operations.

Senate Bill SB 1383

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SECTION 2: TYPES OF WASTE

For the purposes of complying with State Legislation and the

City of Ontario’s Municipal Code, all regulated waste is

separated into the categories outlined below. The

categories allow regulated waste to be identified,

quantified, tracked, reported, and serviced appropriately.

Although the City does not provide collection and disposal

services for all types of waste, the City and the applicant are

mandated to estimate each type of waste by volume and

describe the measures used to reduce, handle, and divert

the various types of waste.

This section establishes the different types of waste and

defines the categories to which they belong.

2.1 Definitions of Waste

Refuse: The designated all-inclusive term for all putrescible and non-putrescible solid and semi-solid waste

including, but limited to: garbage, solid waste matter, trash, ashes, industrial wastes, construction and demolition

wastes, bulky item waste, manure, vegetable or animal solid and semi-solid wastes, combustible and non-

combustible wastes. “Refuse” does not include hazardous or household hazardous waste, medical waste, low-

level radioactive waste or recyclable materials and green waste. Pursuant to A.B. 939 requirements, the City shall

require mandatory refuse collection. The City is the sole collector of refuse.

Recycling: Reusable waste materials, including but not limited to, metal, glass, plastic and paper, and green

waste, that are to be collected, separated or processed and used as raw materials. “Recyclable material” does

not include refuse, hazardous waste or hazardous waste materials. Pursuant to A.B. 939 requirements, the City

shall require mandatory recycling collection. Also, pursuant to A.B. 341, the City shall require mandatory recycling

collection for businesses producing four or more cubic yards of solid waste per week.

Organic Wastes: Pursuant to A.B. 1826 requirements, the City shall require mandatory organic waste recycling

collection for qualifying businesses that generate two cubic yards or more of commercial solid waste per week.

Organic Waste generally consists of two main categories, as defined below:

• Food Waste: Bread, grains, coffee grounds, dairy products, fruits, vegetables, meat, poultry, seafood,

bones, , and food-soiled paper waste that is mixed in with food waste. Organic waste does not include

fats, oils, and grease (FOG) or tallow bins.

•

Green Waste/Wood Recycling: Tree and shrubbery trimmings, tree roots less than six (6) inches in

diameter, vegetation matter resulting from land clearing, grass, weeds, straw, or leaves, wood chips,

sawdust and other household garden organic materials. Green waste does not include palm fronds, cactus

Type of Waste

Refuse

Recycling

Wood Recycling

Organic Green Waste

Organic Food Waste

Fats, Oils, and Grease

Bulky Items

Household Hazardous Waste

Hazardous Waste

10.

Construction Waste

11.

Construction and Demolition Recycling

12.

Medical Waste

13.

Sharps (needles, razors, etc.)

14.

Pharmaceuticals

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or tree limbs, roots or stumps larger than six (6) inches in diameter. Clean wood, plywood, particle board,

and pallets. Pursuant to A.B. 341, the City shall require mandatory commercial recycling collection.

Fats, Oils, and Grease (FOG): FOG is a combination of fats, oils, and grease used in food processing and the

preparation of meals. FOG bearing materials include: Cooking oil, fat, lard, grease, butter, tallow, shortening,

margarine, meat, sauces, cookies, and pastries. The City’s FOG program is enforced via the Wastewater Discharge

Permit process which is managed by the Environmental Programs group within the Ontario Municipal Utilities

Company.

Bulky Items: Any item unable to be collected through normal collection method, such as furniture, mattresses,

appliances, water heaters, TVs, computers, stereo equipment, carpet, and bundled green waste.

Household Hazardous Waste: Motor oil and filters, auto fluids (anti-freeze, transmission fluids, etc.), paints

and paint thinners, household cleaners, chemical drain cleaners, pesticides and fertilizers, weed killer, pool

chemicals, hobby supplies, electronic waste, universal waste, empty containers, and pharmaceuticals. Household

hazardous waste does not include hazardous waste generated from commercial businesses, industrial byproducts,

or manufacturing processes.

Hazardous Waste: A waste, or combination of wastes, which because of its quantity, concentration or physical,

chemical, or infectious characteristics may do either of the following:

1. Cause or significantly contribute to an increase in mortality or an increase in serious irreversible, or

incapacitating reversible illness; or

2. Pose a substantial present or potential hazard to human health or environment when improperly treated,

stored, transported, or disposed of, or otherwise managed. Unless expressly provided otherwise,

“hazardous waste” includes extremely hazardous waste and acutely hazardous waste.

Medical Waste: Subset of wastes generated at health care facilities, such as hospitals, physicians' offices, dental

practices, blood banks, and veterinary hospitals/clinics, as well as medical research facilities and laboratories.

Sharps Waste: Sharps waste includes hypodermic needles, pen needles, intravenous needles, and lancets.

Pharmaceutical Waste: Includes expired, unused, spilt, and contaminated pharmaceutical products, drugs, and

vaccines, that are no longer required and need to be disposed of appropriately.

Construction Waste: Inert material and debris from construction projects such as concrete, asphalt, wood,

drywall, and metal.

Construction & Demolition Recycling: Materials targeted for recycling include wood, rock, soil, green waste,

asphalt, brick, concrete, cardboard, paper, ceiling tile, gypsum drywall, metal, plastic and carpet. Pursuant to OMC

Sec. 6-3.602 and CALGreen, the City shall require all construction and qualifying renovation and demolition

projects to divert at least sixty-five percent (65%) of all generated waste materials.

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SECTION 3: LAND USE CATEGORIES AND PROJECT TYPES

Land use and project type are the primary drivers of integrated waste generation and service selection. The

Integrated Waste Planning Manual recognizes different types of development projects which can be grouped

into the following major categories of land use:

• Single Family Detached Residential

• All Other Residential

• Commercial

• Industrial

• Mixed Use

Minimum waste generation rates are established for each land use and project type.

Different project types

(building products, site layout, etc.) within the same general land use may generate different types and amounts

of waste and may be subject to different regulatory requirements and design constraints. Some design

constraints may limit the services available to the site.

Please note that the land use defined in this manual is for the sole purpose of calculating integrated waste

generation and is not intended for any other use. Please contact the City’s Planning Department for all land use

questions.

3.1 Single Family Detached

Single-Family Detached Residential units are defined as detached buildings designed for occupancy by one (1)

family and consisting of a solitary living unit on a single parcel.

This land use type requires the collection of Refuse, Recycling, and Organic Waste and may use unit frontage

automated can collection.

3.2 All Other Residential Developments

All other residential land uses and product types such as Medium Density Residential (MDR), High Density

Residential (HDR), Single Family Attached Dwellings, and Multiple Family Dwellings require collection of Refuse,

Recycling, and Organic Waste for residential multiple family developments. The City may allow all Homeowner’s

Association maintained landscaping to be collected and diverted by a City permitted Third-Party Hauler. These

developments shall use bin service, compactors, roll-offs or any combination thereof to collect these waste types.

3.3 Commercial Developments

A Commercial Development is typically a business, industry, commercial establishment, or construction site within

a Commercial Zoning District and includes the following product types: retail shopping center, multiple tenant

retail shopping, hotel or motel, office, restaurant, mini-mart, grocery store, big box retail, parks, recreation

centers, public facilities, and medical practices

3.5 Industrial Developments

Industrial units must be within an Industrial Zoning District and product types includes industrial park, multiple-

tenant industrial park, warehouse, or manufacturing.

3.6 Mixed Use Developments

Mixed use development provides more than one use or purpose within a shared building or development area

and often includes commercial developments incorporating multifamily dwellings. Mixed use developments must

provide separate services for each land use waste stream and each land use shall comply with the integrated

waste requirements for its respective category.

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SECTION 4: TYPES OF SERVICE

All waste generated by a land use must

be handled in accordance with State

and City regulations.

The City offers many services to assist

in the handling, collection, and disposal

of various types of waste. Any waste

that the City does not serve shall be

handled and disposed of appropriately

by an authorized 3

Party service

provider.

In some cases, such as Refuse Collection, the use of City Refuse Services is mandatory. Where 3

Party services

are available, the City may require periodic reporting and monitor waste generation practices. Below is a

description of the services available followed by a table summarizing some of the important details.

4.1 Available Services

4.1.1 Individual Automated Cans Service

The City offers automated cans service for the collection of Refuse, Recycling,

and Organic (Green Waste) Waste for low density residential developments.

The City distributes automated cans in three (3) different sizes and colors for

each waste type. The City collects cans once a week, Monday through Friday.

Additional collections, i.e. more than the weekly service, can be arranged by

appointment. Among the programs offered are the roll-out services for elderly and disabled residents.

Materials should not protrude outside the top of the can and residents shall not set any items on top of the cans.

This service typically requires residential units to front accessible alleys or streets and for cans to be staged in

front of the unit either curbside or on the alley facing the driveway. All automated can collection areas shall be

located along designated paths of travel that meet circulation design standards and cannot be located along dead-

end alleys, motor courts, driveways, or private streets.

4.1.2 Bin Service

The City offers bin services to facilitate the collection of Refuse, Recycling, and

Organic Waste for residential, commercial, and industrial developments. The

City distributes bins in four (4) different sizes for each waste type and collects

bins six days a week from Monday through Saturday.

Waste on the floor or around the bin (commonly called ‘side waste’) will not be

collected and may interfere with the servicing of waste bins. The number, size and orientation of bins shall be

designed to prevent side waste. Please refer to Section 5 for calculation of bin sizes and collection amount. Please

refer to Section 7 for collection location design parameters.

Bins shall be stored within enclosures that meet the City’s design standards. Enclosures shall be located on

designated paths of travel within developments that meet circulation design standards.

Waste Collection

City

Party

Refuse

Yes

Recycling

Yes

Organic Green Waste

Yes

Organic Food Waste

Yes

Fats, Oil and Grease

Yes

Household Hazardous Waste

Yes*

Yes

Bulky Items

Yes

Hazardous Waste

Yes

Construction Waste and Demolition Recycling

Yes

Cans

Days

Per wk

32 gal.

M-F

64 gal.

M-F

96 gal.

M-F

Bins

Days

Per wk

1.5 cy

M-Sat

3 cy

M-Sat

4 cy

M-Sat

6 cy

M-Sat

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4.1.3 Roll Off Service

The City offers roll off services for the collection of Refuse, Recycling, or

Organic (green waste) Waste for commercial and industrial developments.

The City distributes and collects roll offs six days a week from Monday through

Saturday. Roll-off collection is generally assumed to be outside the building footprint.

4.1.4 Compacter Collection Service

The City offers collection service of private roll off and front load compactors

that are compatible with City collection equipment for Refuse, Recycling, or

Organic (green waste) Waste of commercial and industrial developments.

Compactor collection services for Refuse, Recycling, and Organic (Green

Waste) Waste is available six days a week from Monday through Saturday.

Roll-off collection is generally assumed to be outside the building footprint.

4.1.5 Grease Bin and Grease Interceptor/Clarifier Service

The City does not distribute Grease Bins or Grease Interceptors/Clarifiers nor does it

collect cooking oils and F.O.G. waste. The City requires that applicable businesses apply

for a Wastewater Discharge Permit through the Ontario Municipal Utilities Company’s Environmental Programs

group and hire a licensed grease hauler who has been permitted for pumping services.

4.1.5 Bulky Item Pick Up

Bulky items collection is not permitted with standard refuse or recycling service.

However, the City offers bulky item pick-up service by appointment only. Single

family residents may schedule up to four (4) Bulky Item appointments per calendar year. Apartment and condo

residents should contact their property/association manager to schedule appointments. Curbside pickup is

limited to five (5) large items per appointment. Medium and high-density developments may be required to

designate a bulky item pick up area for their residents on the development site.

4.1.6 Household Hazardous Waste Disposal

The City does not offer collection of Household Hazardous Waste but offers free drop off

on Fridays and Saturdays from 9:00 AM to 2:00 PM at the Household Hazardous Waste

(HHW) Facility at 1430 S. Cucamonga Avenue.

4.1.7 Hazardous Waste Disposal

The City does not offer distribution of Hazardous Waste containers or collection of

Hazardous Waste. The San Bernardino County Fire Department offers the “Conditionally

Exempt Small Quantity Generators” Program (CESQG) for businesses that generate no more than 27 gallons or

220 pounds of hazardous waste, or 2.2 pounds of extremely hazardous waste per month. Contact the CESQC

Program at (800) 645-9228 to arrange an appointment. Large businesses needing hazardous waste information

can contact San Bernardino County at (909) 382-5401.

4.1.8 Construction Waste and Demolition Recycling

The City of Ontario offers distribution and collection of Roll Offs for

regularly scheduled or on-call services related to large amounts of

construction & demolition waste. Contact the Ontario Integrated Waste

Department at (909) 395-2050 to start service.

Roll Offs

Days

Per wk

10/20 cy

M-Sat

30/40 cy

M-Sat

Compactor

Days

Per

10/20 cy

M-Sat

30/40 cy

M-Sat

Party Only

Appointment Only

Drop-off Only

Party Only

Roll Offs

Days

Per wk

10/20/30 cy

M-Sat

40 cy

M-Sat

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4.1.9 Non-Waste Dealer

To assist businesses that are not serviced by the Integrated Waste Department in choosing a recycling service

provider, the City has developed a certification process for private recycling collectors. Certification is voluntary.

Certified recyclers will be listed on the City's website related to the ordinance.

• Recyclers must provide a list of customers serviced in the City of Ontario

• Permitted recyclers authorized to collect recyclables shall comply with education, equipment, signage,

container labeling, container color, contamination monitoring. The specific color scheme for bins will be

blue for recycling and green for organics/foodwaste.

• Delivery receipts and weight tickets from the entity accepting the waste must be presented with each

report

• Recyclers are also required to submit quarterly, and annual customer and diversion report to the

Integrated Waste Department

• Containers must be equipped with close fitting lids, be leak-proof, pest-proof and clearly identified as

recycling containers with the name and number of the recycler and a list of materials accepted

• Recyclers must keep collection vehicles and containers clean and well-maintained.

If you would like to apply for certification, fill out the application and submit the required documentation in

person, or by mail to the Integrated Waste Department, 1425 South Bon View Avenue, Ontario, CA 91761.

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 14 of 56

SECTION 5: WASTE GENERATION METRICS

The City of Ontario’s Municipal Code requires development projects to estimate each type of waste generation

by volume. Below are standards for estimating the minimum service levels needed for each development type

based on land use for weekly service.

Residential

Refuse

Recycling

Organics

(Green Waste)

Single Family Detached

Cans - 96 gallons

Required

Cans - 96 gallons

Required

Cans - 96 gallons

(old Model

Colony/Ontario

Ranch) Required

Medium Density Residential

Multiple Family

Development

Bins - 1.5 cy per 4 units,

Cans - 96 gal per unit

Bins - 1.5 cy per 4 units, or

Cans - 96 gal per unit

1.5 cy per 4-unit

dwelling or

Cans - 64 gal per

unit

High Density Residential

Multiple Family

Developments

Bins - 1.5 cy per 4 units Bins - 1.5 cy per 4 units

1.5 cy per 4-unit

dwelling or

Cans - 64 gal per

unit

Parks, Open Space, Trails

Bins - 4 cy per 30,000 sf Bins - 4 cy per 30,000 sf

64 gallons per

30,000 sf

Commercial

Refuse

Recycling

Organics

Retail Shopping Center; Big

Box Retail

4 cy per 4 units 4 cy per 4 units

1.5cy per 10,000

Multi-Tenant Retail

Shopping

4 cy for every 2 tenants 4 cy for every 2 tenants

Office

4 cy per 15,000 sf 4 cy for every 15,000 sf

Hotel or Motel; Grocery

Store; or Medical Practice

4 cy per 10,000 sf 4 cy per 10,000 sf

Restaurant or Mini-Mart

4-cy per unit 4-cy per unit

Industrial

Refuse

Recycling

Organics

Industrial Park

4 cy per 8,000 sf 4 cy per 8,000 sf

3 cy per tenant

Multi-Tenant Industrial Park

4 cy for every 2 tenants 4 cy for every 2 tenants

Warehouse/Manufacturing 4 cy per 30,000 sf 4 cy per 30,000 sf

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 15 of 56

SECTION 6: PLANNING FOR INTEGRATED WASTE

All development projects shall have a complete integrated waste management plan. A complete management

plan considers, at minimum, the following nine (9) aspects of integrated waste

handling in order to comply with integrated waste regulations and meet the design

standards of the City.

Volume: The amount of waste generated by type and volume shall be determined

by the land use, tenant type, and size of the project. The volume of waste and the

project type shall determine the service types available and the appropriate size and

number of waste containers, the frequency of service, and size and number of

enclosures.

The volume of waste generated by a proposed development project can be

determined using the waste generation rates in Section 5. If waste generation rates

are not applicable to the proposed project, the project shall provide its own waste

generation rates.

Service Type: A service type must be identified for every volume of waste. The volume of waste generated and

the project type may determine the services available for each type of waste. In addition to this, tenant type and

the site layout may also dictate service options.

The integrated waste management plan shall identify the service type, the appropriate size and number of waste

containers, and the frequency of service.

Storage: All waste container storage shall comply with the City’s requirements and design standards. Automated

cans shall be stored with residential units or custom enclosures. Bins shall be stored in the standard bin enclosure

designed for the land use and waste type and shall be oriented to facilitate efficient collection. Storage facilities

shall be sized to accommodate the number of containers necessary for service or as determined by the Integrated

Waste Department.

Storage facility design shall meet the requirements of the Planning Department, Building Department, Engineering

Department, and Utilities Environmental Programs Division.

Collection: Proper waste collection planning considers the service type used and identifies the location, size,

accessibility, and the logistics of the collection staging area. An appropriate designated collection area shall be

provided for each service type. The size of the can collection area and bin enclosures will be determined by the

number of containers required by the project.

Accessibility: Waste containers that receive and store waste from pedestrian traffic shall be accessible to

pedestrians. Trash enclosures that serve pedestrians shall provide pedestrian access. Bins in storage facilities shall

be oriented to facilitate pedestrian access and use.

Bins shall be oriented in order to allow collection access without the removal of other bins. The collection staging

area shall have a concrete pad oriented adjacent to the enclosure with an unobstructed path from the enclosure

to the collection staging area.

Location: Waste containers shall be located within the property where they can be accessed by both pedestrians

and solid waste collection vehicles. Automated can collection staging areas shall be along the unit frontage or

within 150 ft of the unit being served. Trash enclosures that serve pedestrians shall be located no further than

150 ft of the furthest unit that they serve.

IW PLANNING

VOLUME

SERVICE TYPE

STORAGE

ACCESS

LOCATION

STAGING

CIRCULATION

DESIGN

ADMINSTRATION

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 16 of 56

All collection staging areas shall be located along an unobstructed path of travel for collection vehicles and meet

the requirements of the Integrated Waste Department. Collection staging areas shall not be located where parking

is allowed unless approved by the Integrated Waste Department. If collection staging areas are proposed on public

streets, they shall be located on local streets only and shall be subject to the review and approval of the Integrated

Waste Department.

Staging: Collection staging areas should be designated for all waste collection services. Staging areas should not

conflict with parking, block site access, restrict circulation or impede traffic maneuvers.

Collection staging areas for automated cans shall provide an unobstructed path for residents and allow solid waste

collection vehicles to access and service the waste containers efficiently and without any negative impact to

private property, containers or collection vehicles. Automated cans shall be staged to allow vertical and horizonal

clearance from all obstructions for the collection operation. Can collection staging areas shall be sized to

accommodate all can service that the land use qualifies for.

For bin collection, the collection staging area shall have a concrete pad oriented adjacent to the enclosure with

an unobstructed path from the enclosure to the collection staging area. Bin collection staging areas shall provide

adequate horizontal and vertical clearance from all obstructions for the collection operation.

Circulation: Every project shall provide a continuous path of travel that allows waste collection vehicles to

circulate safely with clearance from all obstructions, perform safe turning movements, access collection staging

areas, execute waste collection operations and exit the site efficiently and without any negative impact to the

property or traffic flow. Traffic circulation shall not require the backing up of collection vehicles unless approved

by the Integrated waste department.

Design: The development project shall be designed to accommodate all planning parameters outlined above.

Alleys and streets along the designated vehicular path of travel shall meet the requirement of the Engineering

Department and Integrated Waste Department. Buildings and units shall be located and oriented to accommodate

waste storage facilities and collection staging operations.

Waste storage facilities and collection staging areas shall confirm to the Integrated Waste Design Standards and

the requirements of the Integrated Waste Department. Any project that cannot meet design standards may be

required to revise the site design or choose an alternative service type. Any deviations for the design standard

shall require the approval of the Integrated Waste Department.

Administration: All project shall state the administration and logistical aspects of integrated waste handling for

the project and the future users of the development (i.e. tenants, residents, customers, etc.). Projects shall

describe the efforts that will be taken address waste prevention, waste diversion, reporting, management of

parking near collection staging areas, notification to tenants and residents, disclosures, contents of the CCRs, and

enforcement of integrated waste regulations.

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 17 of 56

SECTION 7: INTEGRATED WASTE PLANNING BY PROJECT TYPE

7.1 Low Density Residential Developments

Low density residential (see Section 3) project types such as Single-Family Detached Dwelling, Single-Family

Attached Dwelling [less than 5 units], Multiple Family Dwelling [less than 5 units] shall plan for the following items.

7.1.1 Volume

Typical low density

residential developments

generate refuse waste,

recycling waste, organic

waste (green waste),

bulky item waste, and

Household Hazardous

Waste (HHW).

Generation rates are

based on the number of units and volume is measured by the number of cans.

7.1.2 Service Type and Storage

Typically, individual Automated Cans are used to serve the refuse, recycling, and organic waste for each unit. The

standard service will be weekly Refuse, Recycling, and Organic (Green Waste) Waste collection service for a fee

Monday-Friday.

Bulky item pick-up may be collected by appointment four instances per year for free. Household hazardous waste

shall be disposed of by each resident at the City’s HHW Facility.

7.1.3 Collection Access, Location, Staging and Circulation

Automated Cans will be collected once a week. On collection day, the resident shall place cans in front of the units

along the street frontage or back alley. The front of the automated cans and the arrows on the can lids should

face towards the street. The wheels of the can should be placed against the curb.

Automated cans shall be a minimum of three (3) feet from any obstructions (trees, parked vehicles, mailboxes,

etc.) and at least one (2) feet between cans. Collection Staging Areas (CSA) shall be large enough to allow minimum

separations between cans and obstructions and shall not be located on curves. Bulky item waste shall be placed

for collection in front of the unit. Collection of bulky Items should not be impeded by any obstruction.

All paths of travel (POT) for collection vehicles shall meet the design criteria for circulation including adequate

width and turning movements (TM). Projects shall authorize collection vehicles ingress and egress access to

private roads along the paths of travel.

7.1.4 Design

The location and size of collection staging areas and the circulation of collection vehicles are the primary design

parameters that the site layout should consider. Designers should minimize the number of dead-end alleys,

remove conflicts between parking (PK) and collection and size travel ways wide enough to accommodate staging

and circulation.

7.1.5 Administration

If the project has a Homeowner’s Association, the project shall incorporate Integrated Waste Planning measures

into the Covenants, Conditions, and Restrictions (CCR). Residents should be notified of integrated waste

regulations, service types, and the details of the collection staging operations.

IW PLANNING

REFUSE

RECYCLE

ORGANIC

BULKY

HHW

VOLUME

Units

4 / yr.

SERVICE TYPE

96 gal

Pick Up

Disposal

STORAGE

In Unit

ACCESS

PED

LOCATION

Frontage

STAGING

Frontage

By Appt.

Drop-off

CIRCULATION

Width, TM

DESIGN

CSA, POT

ADMINSTRATION

CCR, PK

CCR

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 18 of 56

7.2 Medium Density Residential Developments

Medium density residential (see Section 3) project types such as Single Family Attached Dwelling [5 or more units]

and Multiple Family Dwelling [5 or more units] shall plan for the following items. It will be up to the Integrated

Waste Department’s discretion to approve any plans outside of the 5 or more units.

7.2.1 Volume

Typical medium density

residential developments

generate refuse waste,

recycling waste, organic

waste (green waste), bulky

item waste, and Household

Hazardous Waste (HHW).

Volume generation is based

on units and measured by C.Y.

7.2.2 Service Type and Storage

The City typically offers community waste bins service for medium density residential projects. Wheeled bin

service comes in 1.5, 3, and 4 cubic yard sizes and a separate bin shall be dedicated for Refuse, Recycling, or

Organic Waste (Green Waste). All projects shall be designed to accommodate the number of bins needed to serve

the volume of waste estimated which shall be, at minimum, 3 bins.

The Integrated Waste Department may allow Homeowner’s Association maintained landscaping to be collected

and diverted by a City permitted Non-Waste Dealer in lieu of a dedicated green waste bin through the approval

of variance. All bins shall be stored in a covered enclosure and meet the design standards of this manual.

Bulky item pick-up may be collected by appointment four instances per year for free. Household hazardous waste

shall be disposed of by each resident at the City’s HHW Facility.

7.2.3 Collection Access, Location, Staging and Circulation

Trash Enclosures shall be designed to allow pedestrian access and use. Bins shall be oriented to allow pedestrians

to deposit waste through the pedestrian access way. Enclosures shall be located within 150 feet of the furthest

unit that they serve and shall maintain an ADA accessible path from each unit. They shall also be located adjacent

to a path of travel that is accessible to collection vehicles and allow the collection operation to occur without

detrimentally affecting traffic flow and circulation.

Collection staging areas shall provide adequate vertical and horizontal clearance to allow front load bin collection

service. It shall have a concrete surface and allow waste collection providers the ability to maneuver bins without

moving other bins and without causing damage to private property. Bulky item waste shall be placed for collection

in a designated room or a location (D.A.).

All paths of travel for collection vehicles shall meet the design criteria for circulation and projects shall authorize

collection vehicles ingress and egress access to private roads along the paths of travel.

7.2.4 Design

The location and size of trash enclosures and collection staging areas, and the circulation of collection vehicles are

the primary design parameters that the site layout should consider. Designers should minimize the number of

dead-end alleys, remove conflicts between parking and collection and size travel ways wide enough to

accommodate staging and circulation. Please refer to Section 8 for Design Parameters.

IW PLANNING

REFUSE

RECYCLE

ORGANIC

BULKY

HHW

VOLUME

C.Y.

4 / yr.

SERVICE TYPE

Bin

Pick Up

Disposal

STORAGE

T.E.

ACCESS

PED

LOCATION

T.E.

D.A.

STAGING

T.E.

By Appt.

Drop-off

CIRCULATION

Width, TM

DESIGN

TE, POT

D.A., POT

ADMINSTRATION

CCR, PK

CCR

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 19 of 56

7.2.5 Administration

The Homeowner’s Association shall incorporate Integrated Waste Planning measures into the Covenants,

Conditions, and Restrictions (CCR). Residents should be notified of integrated waste regulations, service types,

and the details of the collection staging operation.

7.3 High Density Residential Multi-Family Developments

High density residential (see Section 3) project types such as Apartment buildings shall plan for the following items.

7.3.1 Volume

Typical high density residential

developments generate refuse

waste, recycling waste, organic

waste (green waste), bulky item

waste, and Household

Hazardous Waste (HHW).

Volume generation is based on

units and measured by cubic

yard.

7.3.2 Service Type and Storage

The City typically offers community waste bins, roll-offs, or compactors services for high density residential

projects. Wheeled bin service comes in 1.5, 3, and 4 cubic yard sizes and a separate bin shall be dedicated for

Refuse, Recycling, or Organic (Green Waste) Waste. All projects shall be designed to accommodate the number of

bins needed to serve the volume of waste estimated which shall be, at minimum, 3 bins.

The Integrated Waste Department may allow Homeowner’s Association maintained landscaping to be collected

and diverted by a City permitted Non-Waste Dealer in lieu of a dedicated green waste bin through the approval

of a variance. All bins shall be stored in a covered enclosure and meet the design standards of this manual unless

otherwise approved by the Integrated Waste Department.

The use of roll-off or compactor service shall be compatible with City collection equipment and shall be

coordinated with the City. These services may require the property management association to deliver the waste

container to a designated collection staging area (D.A.).

Bulky item pick-up may be collected by appointment four instances per year for free. Property managers should

contact their customer service (909) 395-2050 to schedule appointments. Household hazardous waste shall be

disposed of by each resident at the City’s HHW Facility.

7.3.3 Collection Access, Location, Staging, and Circulation

Trash Enclosures shall be designed to allow pedestrian access and use. Bins shall be oriented to allow pedestrians

to deposit waste through the pedestrian access way. Enclosures shall be located within 150 ft of the furthest unit

that they serve and shall maintain an ADA accessible path from each unit. They shall also be located adjacent to a

path of travel that is accessible to collection vehicles and allow the collection operation to occur without

detrimentally affecting traffic flow and circulation.

Collection staging areas shall provide adequate vertical and horizontal clearance (CL) to allow front load bin

collection service. It shall have a concrete surface and allow waste collection providers the ability to maneuver

bins without moving other bins and without causing damage to private property. Bulky item waste shall be placed

for collection in a designated room or a location (D.A.).

All paths of travel for collection vehicles shall meet the design criteria for circulation and projects shall authorize

collection vehicles ingress and egress access to private roads and drive aisles along the paths of travel.

IW PLANNING

REFUSE

RECYCLE

ORGANIC

BULKY

HHW

VOLUME

C.Y.

4 / yr.

SERVICE TYPE

Bin

Pick Up

Disposal

STORAGE

T.E.

ACCESS

PED, SC

PED, D.A.

LOCATION

T.E.

D.A.

STAGING

T.E./D.A.

By Appt.

Drop-off

CIRCULATION

CL, TM

DESIGN

TE, POT

D.A., POT

ADMINSTRATION

CCR/PM

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 20 of 56

7.3.4 Design

The location and size of trash enclosures and collection staging areas, the bin and compactor types, and the

circulation of collection vehicles are the primary design parameters that the site layout should consider.

Designers should remove conflicts between parking and collection, identify a collection staging area and size travel

ways wide enough to accommodate staging and circulation. Please refer to Section 8 for Design Parameters.

7.3.5 Trash and Recycling Chutes

If a facility plans to provide chutes, the City may require that you provide two chutes adjacent to one another in

each disposal and recycling area. One chute identified for recyclables, and one chute identified for trash. Chute

rooms shall be designed to allow integrated waste service providers to service bins without moving other bins in

the chute rooms.

7.3.6 Scouting Services

For designated Storage and Collection Areas that are not accessible by the standard overhead loading solid waste

vehicles (such as areas within parking structures), Scouting Services (SC) utilizing scouting vehicles may be utilized.

Designated Scouting Service Staging Areas for bins must be provided to allow access for collection by overhead

loading solid waste vehicles. This service will include additional fees based on the frequency of service.

7.3.7 Administration

The Property Management Association or the Homeowner’s Association shall incorporate Integrated Waste

Planning measures into the property management documents or the Covenants, Conditions, and Restrictions

(CCR). Residents should be notified of integrated waste regulations, service types, and the details of the collection

staging operation.

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 21 of 56

7.5 Commercial and Industrial Developments

Commercial project types such as business, retail, restaurant, or construction site, and industrial developments

such as industrial park, warehouse, or manufacturing shall plan for the following items.

7.5.1 Volume

Typical commercial

and industrial

developments may

generate refuse

waste, recycling

waste, organic

waste, cooking oil

and grease, bulky

item waste, and

Hazardous Waste (HW).

Volume generation may be based on tenants or square footage and measured by cubic yard. Manufacturing waste

may need special handling and reporting.

7.5.2 Service Type and Storage

The City typically offers waste bins (B), roll-offs (RO), or compactors (C) services for commercial and industrial

development projects. Wheeled bins comes in 1.5, 3, and 4 cubic yard sizes, and wheelless bins comes in 6 cubic

yards. A separate bin shall be dedicated for Refuse, Recycling, or Organic (Green Waste) Waste. All projects shall

be designed to accommodate the number of bins needed to serve the volume of waste estimated which shall be,

at minimum, 3 bins.

Industrial developments can also choose roll-off or compactor collection from one to six times a week. Although

City refuse collection . ,the Integrated Waste Department provides free waste assessments to help businesses

determine the right service level.

Green Waste and Food Waste may be collected and diverted by a City permitted Non-Waste Dealer in lieu of a

dedicated green waste bin through the approval of variance. Cooking oils and grease shall be stored in a grease

bin in the trash enclosure unless other approved by the Integrated Waste Department and the Environmental FOG

Program. All bins shall be stored in a covered enclosure and meet the design standards of this manual.

Bulky item pick-up may be collected by appointment for a fee. Hazardous waste shall be handled safely in

accordance with County and State regulations and disposed of by each business. No hazardous waste shall be

placed in any other waste containers.

7.5.3 Collection Access, Location, Staging, and Circulation

The business owners and tenants are responsible for transporting and depositing their waste into community or

personal bins in a storage area on the property.

Trash Enclosures shall be designed to allow pedestrian access and use. Bins shall be oriented to allow pedestrians

to deposit waste through the pedestrian access way. They shall also be located adjacent to a path of travel that is

accessible to collection vehicles and allow the collection operation to occur without detrimentally affecting traffic

flow and circulation.

Cooking Oil and Grease shall be diverted from the sewer system and organics waste bin and collected separately

in a grease bin located in the trash enclosure.

Collection staging areas shall provide adequate vertical and horizontal clearance (CL) to allow front load bin

collection service. It shall have a concrete surface and allow waste collection providers the ability to maneuver

IW PLANNING

REFUSE

RECYCLE

ORGANIC

GREASE

BULKY

VOLUME

C.Y.

4 / yr.

SERVICE TYPE

B, RO, C

PRIVATE

Pick Up

Disposal

STORAGE

T.E.

ACCESS

PED, SC

PRIVATE

PED, D.A.

LOCATION

T.E.

D.A.

STAGING

T.E./D.A.

By Appt.

Drop-off

CIRCULATION

CL, TM

DESIGN

TE, POT

D.A., POT

ADMINSTRATION

PM, RPT

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 22 of 56

bins without moving other bins and without causing damage to private property. Bulky item waste shall be placed

for collection in a designated room or area (D.A.).

All paths of travel for collection vehicles shall meet the design criteria for circulation and projects shall authorize

collection vehicles ingress and egress access to private roads along the paths of travel.

7.5.4 Design

The location and size of trash enclosures and collection staging areas, and the circulation of collection vehicles are

the primary design parameters that the site layout should consider. Designers should minimize the number of

dead-end alleys, remove conflicts between parking and collection and size travel ways wide enough to

accommodate staging and circulation. Please refer to Section 7 for Design Parameters.

7.5.5 Administration

The Property Management shall incorporate Integrated Waste Planning measures into the Covenants, Conditions,

and Restrictions (CCR). Tenants should be notified of integrated waste regulations, service types, and the details

of the collection staging operation. Routine reporting (RPT) of waste handling operation, diversion, and third party

collection certification may be mandatory.

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 23 of 56

SECTION 8: DESIGN PARAMETERS

8.1 Introduction

This section outlines the design parameters associated with each type of service. Each discussion addresses at

least 6 categories of design: Size, Storage, Access, Location, Collection Staging, and Circulation. Standards for

waste collection vehicle circulation are described in automated can service and apply to all collection services that

require waste collection vehicle access. Scouting truck service standards are described with bin service.

8.2 Automated Can Standards

8.2.1 Automated Can Standard Sizes

A. Residential Dwellings shall have a minimum of three

cans (Refuse, Recycling, and Green/Organics).

B. The minimum size design criteria of one can shall be 28”

wide by 35” deep (96 Gal Can).

8.2.2 Automated Can Storage

A. Residential Dwellings that do not have landscaping shall

require a minimum storage area of 36” x 60” to

accommodate three automated cans (Refuse,Recycling,

and Organic Waste (Green Waste)).

B. Residential Homes that have private landscaping shall

require a minimum storage area of 36” x 96” to

accommodate three containers: Refuse, Recycle, and

Organic Waste (Green Waste).

8.2.3 Automated Can Access

A. External Refuse, Recycling, and Organic Waste (Green Waste) container storage shall be located in an

interior courtyard, or rear or side yard with appropriate access.

8.2.4 Automated Can Collection Location Standards

A. External Refuse, Recycling, and Organic (Green Waste) Waste container storage shall be located in an

interior courtyard, or rear or side yard with appropriate access.

B. Automated cans shall not be stored in a location that is visible from the street, in front or street side yard,

or in required parking areas.

C. Automated cans shall not be stored in the alley except as specified for collection.

D. Automated cans shall be serviced in front of the property on public access roads.

Automated can dimensions

Size (H x W x D)

Cans

inch

feet-inches

32 gallon

38 x 20 x 24

3’2” x 1’8” x 2.0’

64 gallon

38 x 24 x 31

3’2” x 2.0’ x 2’7”

96 gallon

45 x 32 x 36

3’9” x 2’8” x 3.0’

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 24 of 56

E. If the service location does not have a public road it shall be assigned a designated service location on a

public road.

F. Designated automated can locations shall leave ample space for the solid waste collection vehicle to

service the property.

G. The maximum travel distance for a resident to travel with the automated can shall be 150 feet.

8.2.5 Automated Can Collection Staging Area

A. The City will service automated cans on the

scheduled day of the week.

B. Automated cans shall be located at the

designated can collection area at the time of

collection.

8.2.6 Circulation: Solid Waste Collection Vehicle Standards

A. Refuse Vehicle Turning Radii

• Inner Radius – 28 Feet

• Outer Radius – 42 Feet

B. Refuse Vehicle Clearances

• Height – 15 Feet

• Width – 15 Feet

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 25 of 56

8.2.7 Circulation: Path of Travel

A. Path of travel must be a minimum of 25 feet in width and maintain adequate spacing to allow for

turning radii and vertical clearance of the solid waste collection vehicle.

B. The path of travel shall illustrate the refuse vehicle entering, servicing, and exiting the service area.

C. Turning Radii shall be shown on the path of travel to demonstrate successful turn clearances.

D. Parked vehicles, waste containers, and other obstacles shall not obstruct travel path of solid waste

collection vehicle or compromise the ability of the vehicle to safely service the containers.

8.2.8 Circulation: No Parking

A. “No Parking” striping or signs shall be placed where solid waste collection vehicles require the streets

width to complete a turn.

B. Designated automated can locations shall be designated as “No Parking” via striping or signage to allow

the solid waste collection vehicles to service all automated cans quickly and safely.

C. Parked vehicles shall not obstruct travel path of the refuse vehicle or compromise the ability of the solid

waste collection vehicles to safely service the location.

D. Alleys must be a minimum of 25 feet in width and have adequate spacing to allow for a 28-foot

minimum turning radius when making turns at 90-degree intersections in the alley.

City of Ontario Integrated Waste Department

Integrated Waste Planning Manual

Page 26 of 56

8.3 Bin Standards

8.3.1 Bin Standard Sizes

A. The volume of waste generated by the proposed land

use and project type shall determine the number of bins

needed.

B. Properties with landscaping or other Organic waste

shall have a dedicated bin for Organics (Green Waste).

8.3.2 Bin Storage and Access

A. Bins shall be stored within Trash Enclosures on the

project property.

B. An ADA compliant pedestrian pathway is required for

enclosures. This access path shall be independent of the

service provider doors.

C. Enclosures shall be designed so that refuse and

recycling bins may be accessed by the generator and

serviced by the service provider without moving any

other bins.

D. Pedestrian access shall be independent of service

provider doors.

E. Enclosures shall be designed so that bin lids face the

pedestrian access location.

F. Enclosures shall be designed with a roof or overhang at least 8 vertical feet from the ground. Enclosures

shall be constructed with a solid roof that meets architectural and structural design criteria from the

Planning and Building Departments.

G. A five-foot-wide concrete apron, with a 2% maximum pitch, shall be placed in front of all refuse

enclosures to allow for safe and efficient removal of bins. No drainage V-ditches or catch basins shall be

allowed within the five-foot apron.

H. Enclosures shall be screened with plant material whenever possible

I. 6 YD bins are required to be placed outside of the bin enclosures, since they will not have any wheels

attached to the bin.

8.3.3 Storage: Residential Bin Enclosure Standards

A. To encourage recycling, enclosures designed for a

maximum of one (1) bin are prohibited. Enclosures

shall allow for storage of recycling bins or cans in

addition to refuse bins.

B. Gate stop bollards shall be installed to prevent

enclosure gates from swinging into adjacent parking

stalls.

C. Steel cane bolt sleeves shall be installed in the

ground outside of bin enclosure gates to prevent

gates from swinging shut.

Bin receptacle dimensions

Size (H x W x D)

Bins

inch

feet-inches

1.5 cy

44 x 81 x 34

3’8” x 6’9” x 2’10”

3 cy

60 x 81 x 46

5.0’ x 6’9” x 3’10”

4 cy

67 x 81 x 56

5’7” x 6’9” x 4’8”

6 cy

76 x 81 x 86

6’4” x 6’9” x 7’2”

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D. Refer to City Drawing for Multi-Family Residential Refuse and Recycling Bin Enclosure.

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8.3.4 Location: Residential Bin Enclosure

A. Trash Enclosures that serve pedestrians shall be located no

further than 150 ft of the furthest unit that they serve.

B. All trash enclosures shall be located on major drive aisles

within developments to achieve adequate circulation of

solid waste collection vehicles.

C. Enclosures shall be located so that solid waste collection

vehicles can pull to within 5 feet of gates.

D. Enclosures located closer than 5 feet to an adjacent

structure shall be protected by automatic fire sprinklers

approved by the City of Ontario Fire Department.

E. If the service location does not have a public road it shall

be assigned a designated service location on a public road.

8.3.2 Bin Collection Staging

A. The City will service bins on the scheduled days of the

week.

B. There shall be no obstruction to the bin enclosure during the scheduled collection time.

C. Bin collection shall be performed on the concrete pad adjacent to the trash enclosure.

D. Vertical and Horizontal clearance shall be provided to allow for front load bin collection operation.

8.3.3 Bin Collection Circulation

A. All paths of travel for waste collection services shall

meet the circulation requirements for automated

cans.

8.3.4 Location: High Density Residential Trash Enclosure

A. All trash enclosures shall be located on major drive

aisles within developments to achieve adequate

circulation of solid waste collection vehicles.

B. Enclosures shall be located so that solid waste

collection vehicles can pull to within 5 feet of gates.

C. Enclosures located closer than 5 feet to an adjacent

structure shall be protected by automatic fire

sprinklers approved by the Ontario Fire Department.

D. Each Staging Area shall be accessible to the Overhead

Loading Solid Waste Vehicles meeting those Vehicle

Access Standards.

E. The Total of all the Staging Areas shall be sufficiently

sized to temporarily locate all Bins onsite for

collections and shall not compete/conflict with

parking or vehicular traffic.

8.3.5 Bin Staging Area Location Standards

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8.3.6 Commercial/Industrial Bin Enclosure Standards

A. Pedestrian access shall be independent

of service provider doors.

B. An ADA compliant pedestrian pathway is

required for enclosures. This access path

shall be independent of the service

provider doors.

C. Enclosures must be designed so that

Refuse, Recycled, and Organics bins may

be accessed by the generator and

serviced by the service provider without moving other bins.

D. Enclosures must be designed so that bin lids face the pedestrian access location.

E. Enclosures for service of commercial food preparation (i.e. restaurants and commercial kitchens) shall

include a drain with a connection to the onsite sewer system directly upstream of a clarifier and/or grease

interceptor. Enclosure shall also be sized adequately for a grease container.

F. To encourage recycling, enclosures

designed for a maximum of one (1) bin are

prohibited. Enclosures shall allow for

storage of organic and recycling bins or

cans in addition to refuse bins.

G. Gate stop bollards shall be installed to

prevent enclosure gates from swinging into

adjacent parking stalls. Steel cane bolt

sleeves shall be installed in the ground

outside of bin enclosure gates to prevent

gates from swinging shut.

H. Enclosures must be designed with a roof or

overhang at least 8 vertical feet from the

ground. Enclosures shall be constructed

with a solid roof that meets architectural

and structural design criteria from Planning

and Building Departments.

I. A five-foot-wide concrete apron, with a 2%

maximum pitch, shall be placed in front of

all refuse enclosures to allow for safe and

efficient removal of bins. No drainage V-

ditches or catch basins shall be allowed

within the five-foot apron.

J. Enclosures shall be screened with plant

material whenever possible.

K. Refer to City Drawing for

Commercial/Industrial & Commercial Food

Service Refuse and Recycling Bin Enclosure.

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8.3.7 Commercial/Industrial (Grease Generator) Bin Enclosure Standards

A. Pedestrian access shall be independent

of service provider doors.

B. An ADA compliant pedestrian pathway

is required for enclosures. This access

path shall be independent of the service

provider doors.

C. Enclosures must be designed so that

Refuse, Recycled, and Organics bins may

be accessed by the generator and

serviced by the service provider without

moving other bins.

D. Enclosures must be designed so that bin

lids face the pedestrian access location.

E. Enclosures for service of commercial food

preparation (i.e. restaurants and commercial

kitchens) shall include a drain with a connection to

the onsite sewer system directly upstream of a

clarifier and/or grease interceptor. Enclosure shall

also be sized adequately for a grease container.

F. To encourage recycling, enclosures designed for a

maximum of one (1) bin are prohibited. Enclosures

shall allow for storage of organic and recycling bins

or cans in addition to refuse bins.

G. Gate stop bollards shall be installed to prevent

enclosure gates from swinging into adjacent parking stalls. Steel cane bolt sleeves shall be installed in the

ground outside of bin enclosure gates to prevent gates from swinging shut.

H. Enclosures must be designed with a roof or overhang at least 8 vertical feet from the ground. Enclosures

shall be constructed with a solid roof that meets architectural and structural design criteria from Planning

and Building Departments.

I. A five-foot-wide concrete apron, with a 2%

maximum pitch, shall be placed in front of all refuse

enclosures to allow for safe and efficient removal

of bins. No drainage V-ditches or catch basins shall

be allowed within the five-foot apron.

J. Enclosures shall be screened with plant material

whenever possible.

K. Refer to City Drawing for Commercial/Industrial &

Commercial Food Service Refuse and Recycling Bin

enclosure.

L. Customers who have grease traps in the enclosure

area are required to have area cleaned and

pressure washed quarterly.

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8.4 Scouting Service & Collection Staging Areas

A. Scouting services may be used when an Overhead Loading Solid Waste Vehicles Collection Vehicles cannot

service the location due to obstructions. This service will be subject to a fee.

B. It is preferred that the property contain one designated central staging area sized sufficiently to

temporarily locate all waste containers on waste collection days.

C. Staging Area(s) shall be accessible to the Overhead Loading Solid Waste Vehicles and meet those Vehicle

Access Standards.

D. The total of all the Staging Areas shall be sufficiently sized to temporarily locate all Bins onsite for

collections and shall not compete/conflict with parking or vehicular traffic.

8.4.1 Scouting Vehicle Standards

A. Scouting Vehicle Turning Radii

• Inner Radius – 24 Feet

• Outer Radius – 30 Feet

B. Scouting Vehicle Clearances

• Height – 7 Feet

• Width – 8 Feet

C. Vertical clearance (Floor to Overhead Obstructions) shall be at a minimum of 8-feet.

8.5 Compacters

8.5.1 Horizontal & Vertical Compactor Size

A. The sizing of the Compactors are 10, 20, 30, and 40 CY.

B. Compactor units shall be compatible with current City of Ontario Refuse and Recycling collection

equipment.

8.5.2 Horizontal & Vertical Compactors (collection)

A. Compactor units shall be compatible with current City of Ontario Solid Waste Collection equipment.

B. The City will service Compactor Bins on the scheduled day of the week.

C. Compactor bins shall have bottom channels.

8.5.3 Front Load Compactors

A. Compactor units shall be compatible with current City of Ontario Solid Waste Collection equipment.

B. Use container storage and vehicle access standards located in this section.

8.6 Roll Offs

A. The size of the Roll Offs are 10, 20, 30, and 40 CY.

B. Loading procedure for open top containers must adhere to including weight limits and leveling (no refuse

above the rim of the open top).

8.6.1 Roll off Compactors

A. Compactor units shall be compatible with current City of Ontario Solid Waste Collection equipment.

B. Pad for containers shall be concrete. The concrete pad shall extend 1 foot along sides and 3 feet longer

than container.

C. Requires an area of 15 feet by 85 feet for compactor, container and collection vehicle.

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D. Bins are assumed to be located outside of the building footprint unless otherwise noted.

E. The customer is responsible to maintain compactor

equipment in working order at all times.

SECTION 9: DEVELOPMENT REVIEW

PROCESS

The City’s Development Review process includes building

permit applications submitted to the Building Department and

entitlement applications submitted to the Planning

Department for new developments and land use. All

applications submitted for development review are subject to the requirements of this Manual and shall

demonstrate compliance with these requirements at the time of application.

Conceptual solid waste handling plans and integrated waste management reports shall be submitted and

reviewed with entitlement applications. Final plans and reports shall be submitted and reviewed with precise

grading permits, trash enclosure building permits, and tenant improvement building permits.

SECTION 10: POLICIES

Sole Permitted Hauler of Refuse

The City of Ontario is the sole permitted hauler of refuse waste with the City boundary. All development projects

shall plan for and use City of Ontario refuse waste collection services. All refuse waste handling facilities shall be

designed and built to conform to City standards and the requirements of this manual.

Mandatory Organics Recycling

All qualifying development projects shall comply with State and City regulations for the recycling of organics waste.

Organics waste shall be separated from other waste and recycled by haulers at certified facilities. All qualifying

projects shall plan for the collection of organics and demonstrate how organics waste is being handled.

Automated Can Service

Automated can service is only available to development projects that facilitate unit frontage collection staging

areas. The City may require alternative services (e.g. Bin Service) for developments that do not provide unit

frontage staging.

SECTION 11: DEVELOPMENT REVIEW SUBMITTALS

To ensure compliance with State Legislation and the City of Ontario’s Municipal Code, while also meeting

requirements of the Integrated Waste Department, all proposed development projects shall submit a Solid Waste

Handling Plan and/or Integrated Waste Management Report. These documents are necessary to ensure proposed

development projects comply with requirements of this Integrated Waste Planning Manual (IWPM) and will be

serviceable by the Integrated Waste Management Department.

A Solid Waste Handling Plan (SWHP) is required for the review and approval of any proposed development

project. The SWHP shall be submitted at the time of application for a new development from the Planning

Department. The SWHP shall demonstrate how the site design accommodates the City’s requirements for waste

container service, storage, access, collection, and circulation. A Conceptual SWHP shall be submitted for review

DEVELOPMENT REVIEW DOCUMENTS

Conceptual Integrated Waste Management Report

Conceptual Solid Waste Handling Plan

Final Integrated Waste Management Report

Final Solid Waste Handling Plan

Business Recycling Plan

Construction and Demolition Recycling Plan

Trash Enclosure Building Permit

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during the project entitlement review process and a Final SWHP shall be submitted for review and approval with

the Precise Grading Plan, prior to approval of any permits.

A SWHP may also be required during the pre-entitlement process if waste collection is determined to be a

potential issue due to site design. The SWHP shall comply with the requirements of the IWPM and Integrated

Waste Department. The SWHP shall also address all SWHP Requirements (See Appendices for Requirements)

and is subject to final review and approval by the Integrated Waste Division Manager.

10.1 Integrated Waste Management Report

An Integrated Waste Management Report (IWMR) may be required to be submitted for the complete review

and approval of a proposed development projects. The report shall present project-specific information for the

integrated waste planning for the site. The report shall include a copy of the business recycling plan and the

SWHP. The report shall be submitted at the time of application for a new development from the Planning

Department. The IWMR shall address all IWMR Requirements (See Appendices for Requirements) including the

administrative aspects of integrated waste planning.

A Conceptual IWMR is required during the project entitlement review process and is subject to review and

approval by the Integrated Waste Division Manager.

10.2 Trash Enclosure Permit

The City of Ontario requires all projects that will utilize bin service to submit a trash

enclosure permit at the time of application for a building permit from the Building

Department. A separate stand-alone building permit for the design and construction of a

new or modified trash enclosure is required for the construction of any trash enclosure.

The trash enclosure permit shall include a site plan, a copy of the approved SWHP, the

structural design of the enclosure, and details showing the enclosure layout and

collection staging area. The structural design shall comply with the requirements of the

Building Department and the Integrated Waste Dep

10.3 Construction and Demolition Recycling Plan

The City of Ontario requires all qualifying building and demolition permit applicants to submit a Construction and

Demolition Recycling Plan prior to issuance of any building permit. The applicant must estimate how they will

recycle 65% of the waste generated from the project and must demonstrate the results at the completion of the

project. The plan shall be submitted at the time of application for a permit from the Building Department.

Reference: Municipal Code Sec.6-3.602

SECTION 12: VARIANCES

If a proposed development project cannot comply with the requirements of the Integrated Waste Planning

Manual, a variance may be submitted for the review of the Integrated Waste Management Department.

Variances may be considered on a case-by-case basis when all other options have been exhausted and is subject

to final review and approval by the Integrated Waste Division Manager. See Appendices for Variance Form.

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SECTION 13: APPENDICES

Appendix A: Regulation References

Appendix B: Standard Drawings

Appendix C: Construction & Demolition Recycling Plan (CDRP) Instructions And Form

Appendix D: Solid Waste Handling Plan (SWHP) Requirements

Appendix E: Integrated Waste Management Report (IWMR) Requirements

Appendix F: Commercial Recycler Collection Permit Application

Appendix G: Variance Request Form

Please Note: These attachments are for reference only. Please check the City’s website for the most

current documents and information.

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APPENDIX “A”

REGULATION REFERENCES

State Code

California Department of Resources Recycling and Recovery (also known as CalRecycle)

https://www.calrecycle.ca.gov/Laws/

County Code

http://www.ci.san-bernardino.ca.us/residents/municipal_code.asp

City of Ontario Municipal Code

https://www.ontarioca.gov/MunicipalCode

References:

Integrated Solid Waste Management: Ontario Municipal Code Title 6, Chapter 3

Fats, Oils, and Grease: Ontario Municipal Code Title 6, Chapter 7

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APPENDIX “B”

STANDARD DRAWINGS

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APPENDIX “C”

CONSTRUCTION & DEMOLITION RECYCLING PLAN (CDRP)

INSTRUCTIONS AND FORM

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APPENDIX “D”

SOLID WASTE HANDLING PLAN (SWHP) REQUIREMENTS

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APPENDIX “E”

INTEGRATED WASTE MANAGEMENT REPORT (IWMR)

REQUIREMENTS

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APPENDIX “F”

COMMERCIAL RECYCLER COLLECTION PERMIT APPLICATION

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APPENDIX “G”

VARIANCE REQUEST FORM