FACILITY USER GUIDE

NORTH CHARLESTON NORTH CHARLESTON

COLISEUM PERFORMING ARTS CENTER

CHARLESTON AREA CONVENTION CENTER

R. Keith Summey David R. Holscher

Mayor General Manager

FACILITY USER

GUIDE

FOR THE

North Charleston Coliseum

North Charleston Performing Arts Center

Charleston Area Convention Center

REVISED JULY 2015

5001 Coliseum Drive - North Charleston, SC 29418  PH: (843) 529-5050 FAX: (843) 529-5010

www.NorthCharlestonColiseumPAC.com  www.CharlestonConventionCenter.com

Rev 07/2015 2

Rev 07/2015 3

TABLE OF CONTENTS

1.0 FACILITY CONTACTS ................................................................................ 5

2.0 RENTAL POLICIES .................................................................................... 6

2.1 LICENSE AGREEMENT ..................................................................................................... 6

2.2 RENTAL FEES ............................................................................................................... 6

2.3 INSURANCE ................................................................................................................. 7

2.4 MARKETING ................................................................................................................. 7

2.5 NOVELTY SALES............................................................................................................ 7

3.0 TICKETING ................................................................................................ 8

4.0 RATE SHEETS ............................................................................................ 9

4.1 EQUIPMENT RATES ........................................................................................................ 9

4.2 SERVICE RATES ............................................................................................................ 9

4.3 LABOR RATES ............................................................................................................ 10

4.4 STAGEHAND RATES ..................................................................................................... 10

5.0 GENERAL PROVISIONS ........................................................................... 11

5.1 ABANDONED PROPERTY ................................................................................................ 11

5.2 ACCOMMODATIONS FOR GUESTS WITH DISABILITIES ............................................................ 11

5.3 ADVERTISING ............................................................................................................. 11

5.4 ANIMALS .................................................................................................................. 11

5.5 AUDIO AND LIGHTING .................................................................................................. 12

5.6 CANCELLATION ........................................................................................................... 12

5.7 CARPETED AREAS ........................................................................................................ 12

5.8 COPYRIGHT FEES ........................................................................................................ 12

5.9 DAMAGE & CLEAN-UP .................................................................................................. 12

5.10 DISCRIMINATION ........................................................................................................ 12

5.11 ELECTRICITY, AIR, WATER, TELEPHONE OR OTHER UTILITIES ................................................. 12

5.12 ELEVATORS ............................................................................................................... 12

5.13 ENTRANCES/EXITS ...................................................................................................... 13

5.14 EVENT PERSONNEL ...................................................................................................... 13

5.15 EXCLUSIVE SERVICES ................................................................................................... 13

5.16 FOG/SMOKE MACHINES ................................................................................................ 13

5.17 FREIGHT DELIVERIES ................................................................................................... 13

5.18 GRATUITIES .............................................................................................................. 13

5.19 HAZARDOUS CHEMICALS AND MATERIALS .......................................................................... 13

5.20 KEYS AND LOCK CHANGES ............................................................................................. 13

5.21 LICENSEE’S PROPERTY .................................................................................................. 14

5.22 MEDICAL SERVICES ..................................................................................................... 14

5.23 NOISE...................................................................................................................... 14

5.24 PARKING .................................................................................................................. 14

5.25 PERMITS ................................................................................................................... 14

5.26 RECYCLING................................................................................................................ 14

5.27 RENTAL OF EQUIPMENT ................................................................................................ 14

Rev 07/2015 4

5.28 RESIDUAL MATTERS ..................................................................................................... 15

5.29 RIGGING SERVICES ...................................................................................................... 15

5.30 SAFETY RAIL ............................................................................................................. 15

5.31 SECURITY ................................................................................................................. 15

5.32 SIGNS, DECORATIONS AND BALLOONS .............................................................................. 15

5.33 SMOKING .................................................................................................................. 15

5.34 TAPE AND DECALS ....................................................................................................... 15

5.35 WEAPONS ................................................................................................................. 15

6.0 GENERAL GUEST POLICIES .................................................................... 16

7.0 FIRE & LIFE SAFETY STANDARDS .......................................................... 17

8.0 FOOD & BEVERAGE ................................................................................. 19

8.1 EXCLUSIVE SERVICES ................................................................................................... 19

8.2 MENUS & FOOD ......................................................................................................... 19

8.3 SAMPLING GUIDELINES ................................................................................................. 19

8.4 ALCOHOLIC BEVERAGES ................................................................................................ 20

8.5 HOSPITALITY CATERING................................................................................................ 20

8.6 CONCESSION STANDS .................................................................................................. 20

8.7 FYI ......................................................................................................................... 20

9.0 DIRECTIONS ........................................................................................... 21

10.0 SERVICE CONTACTS ............................................................................. 22

11.0 FACILITY DIAGRAM ............................................................................. 25

12.0 EXHIBITOR FOOD BOOTH PERMIT APPLICATION .............................. 26

FACILITY-SPECIFIC INFORMATION (

Available upon request

)

NORTH CHARLESTON COLISEUM

NORTH CHARLESTON PERFORMING ARTS CENTER

CHARLESTON AREA CONVENTION CENTER

MONTAGUE TERRACE

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1.0 FACILITY CONTACTS

SMG

CENTERPLATE

Administration

Fax: (843) 529-5010

Main Telephone: (843) 744-0168

Les Crooks

Interim General Manager

5002

Staff

Fax: (843) 566-1731

Mariah Fleming

Booking Coordinator

5001

Rich Kellstrom

General Manager

4900

Barbara Coker

Morning Receptionist

Steve Dottai

Executive Chef

4903

Phyllis Licciardi

Afternoon Receptionist

JoWanda Hill-Aiken

Office Manager

4901

Jeanette Smalls

Catering Manager

4904

Deloris Roush

Operations Manager

4905

Finance

Fax: (843) 529-5010

Marsha Bauknight

Event Manager

4907

Ronnie Burkett

Finance Director

5004

Warehouse

4906

Tina Johnson

Human Resources Manager

5005

Pam Harris

Accounting Technician

5031

FACILITY PARKING

Ticketing/Group Sales

Fax: (843) 529-5030

Main Telephone: (843) 554-3887

Mike Zieminick

Ticket Office Manager

5006

Staff

Fax: (843) 554-3406

Megan Tuell

Sr. Assoc. Ticket Office Mgr.

5008

Mark Cruse

Facility Parking Mgr.

Allison Thompson

Asst. Ticket Office Mgr.

5007

Chris Grammer

Event Parking Manager

Marketing / Novelties

Fax: (843) 529-5060

INFORMATION NUMBERS

Alan Coker

Director of Marketing

5012

Melanie Quick

Marketing Manager

5035

Event Information Line

(843) 529-5000

Grace Lancaster

Marketing Coordinator

5043

PAC Season Tickets

(843) 202-ARTS

2787

Ticket Information

5113

Operations

Fax: (843) 529-5084

Disabled Information

(843) 529-5033

Wes Dickerson

Director of Operations

5036

Luana Sievert-Rivera

Operations Coordinator

5032

TDD Coliseum

(843) 529-5021

CACC Service Desk

5026

TDD Conv. Ctr.

(843) 529-5022

Alex Pridgen

Event Manager

5013

Amy Robb

Senior Event Coordinator

5048

First Aid Coliseum

5054

Elliott Bowman

Event Coordinator

5049

First Aid Convention Ctr.

5055

Event Services Assistant 202-2498

Command Center Coliseum

5051

Charlie Harris

Senior Event Staff Supervisor

5014

Command Center PAC

5052

Darbis Briggman

Senior Event Staff Supervisor

5014

Command Center Conv. Ctr.

5053

Arron Bryant

Change-Over Manager

5015

Sierra Cruise

Asst. Change-Over Manager

5015

Guest Services

5041

Mac Mayes

Custodial Manager

5016

Mike Coffey

Command Center Manager

5017

Technical Director

5037

Building Services

Fax: (843) 529-5084

Artie Ortiz

Telecomm Supervisor

5034

Rick Comps

Building Services Manager

5028

Debbie Sandefur

Network/Computer Technician

5038

Larry Cheslek

Electrical Supervisor

5027

Jeff Litchenberg

IT/Operations Technician

5047

Rodney Frock

Mechanical Supervisor

5024

Ronnie Shier

Coliseum Union Crew Chief

5019

Henry Hill

Maintenance Technician

5023

Chris Russell

PAC Union Crew Chief

5018

Zack Loggins

Maintenance Technician

5042

Caleatha Bowens

Custodial Event Asst. Manager

Patricia Hajek

Day Custodian

5127

Rev 07/2015 6

2.0 RENTAL POLICIES

2.1 LICENSE AGREEMENT

Requests for the license of space at the North

Charleston Coliseum, Charleston Area Convention

Center and Performing Arts Center (the Facilities) must

be made in writing, stating the date(s) of the event,

space required, time(s) of use and the legal name of

the potential user. Tentative reservations will be held

ten working days, pending receipt of a written

confirmation.

A license agreement outlining deposit, insurance and

other pertinent requirements will be issued after

receipt of confirmation. The agreement must be fully

executed and returned with the required deposit

within the specified time period to secure date(s) and

space. The Facilities require an executed license

agreement prior to release of service order forms.

2.2 RENTAL FEES

The amounts and/or percentage of minimum rent that will be paid to the Facilities are as follows:

COLISEUM

180 / 270 / 360 configurations

13,000 seats

$10,000 vs. 15% of net ticket sales

$25,000 for non-ticketed or non-Ticketmaster event

HALF - COLISEUM

3,000 – 6,500 seats

$7,500 vs. 15% of net ticket sales

$20,000 for non-ticketed or non-Ticketmaster event

PERFORMING ARTS CENTER

2,341 seats

$5,000 vs. 15% of net ticket sales

$15,000 for non-ticketed or non-Ticketmaster event

$20,000 for non-ticketed or non-Ticketmaster event

on Fridays/Saturdays, October 1-May 1

NOTE: Net ticket sales are gross receipts minus 5% state admissions tax

EXHIBIT HALL

SQUARE FEET

RATE (PER DAY, utilities incl.)

15,340

$4,000

11,700

$2,500

A Combined

27,040

$6,000

24,960

$5,000

24,960

$5,000

A/B Combined

52,000

$10,000

B/C Combined

49,920

$9,000

A/B/C Combined

79,960

$14,000

NOTE: Move-in/Move-out is 50% of rate per day up to 2 days, 100% of rate for additional days

Rev 07/2015 7

2.2 RENTAL FEES (CONT)

Rates include ordinary lighting, air conditioning and/or

heat. Charges for all necessary labor, equipment,

utilities, set-up and clean-up are in addition to the

standard rental rate and are shown on the following

rate sheets.

All payments must be in U.S. funds by cash, check or

bank wire. Payments may be required in the form of

cashier’s check, money order or bank wire.

If deemed necessary by the General Manager, 100%

of the rental or other fees are due and payable in

advance of use of the Facilities. The General Manager

may require a security deposit and/or bond in the

amount equal to the risk and expense involved with

any event.

All payments will be non-refundable in the event of

cancellation by Licensee, and the Facilities may pursue

its remedies as provided in the license agreement.

For events where ticket monies are collected by the

Facilities’ ticket office, payment for rental, expenses

and taxes will be deducted from the ticket office

receipts before the balance, if any, is transferred to

the Licensee.

Should ticket sales be insufficient to cover rental and

expenses, Licensee may be required to pay additional

deposits, prior to the event, equal to the estimated

total expenses. The payment, if required, must be

made by cash, bank wire, cashier’s check or money

order.

2.3 INSURANCE

A Certificate of Insurance needs to be provided to the

Facilities at least two weeks prior to the event (a

minimum of $2,000,000). It will be purchased by us

as an additional expense to you, if not received at

least two weeks prior to the event. Please note that

the Charleston Area Convention Center Complex, SMG,

the City of North Charleston and its employees must

be listed as additional insured’s.

2.4 MARKETING

Our Marketing staff can assist in advertising,

promoting and over-all marketing of your event.

This department operates as a full-service, in-house

advertising agency at negotiated rates to the user.

Services include advertising placement, negotiation

and settlement; public relations services; group sales

and sponsorship sales. Space is available for

advertising in the public areas of the Facilities.

Marketing information and service fees are available

from the Marketing Manager upon request.

It is

highly recommended that you ask for an overview of

the market and discuss marketing strategies with the

Marketing staff prior to the start of any media

campaign, whether utilizing the Marketing

Department or implementing the campaign yourself.

2.5 NOVELTY SALES

The Facilities retains 35% of net novelty/

merchandise sales. Net sales are gross receipts

minus 8.5% state and local sales taxes. Sales are on

a cash basis. Credit card sales are available at a cost

to the event of 4% of credit card sales.

Novelties should be advanced with the Director of

Marketing at least 7 days before the scheduled

event. The Facilities uses its own

novelty/merchandise sellers and is responsible for

compensating said sellers.

Security for bootleg t-shirt patrol requires off-duty

members of the North Charleston Police Department

only. Please arrange this service through your Event

Coordinator.

Rev 07/2015 8

3.0 TICKETING

The standard ticketing charges that will be paid to the

Facilities are as follows:

Convention Center

Ticketing charge for “day of” exhibit hall ticket sales

are $500.00 set-up fee plus .50 per ticket, 3% credit

card sales and reimbursement for all labor.

Coliseum & Performing Arts Center

Credit card sales: 3%.

Group sales: 10% of all group ticket sales, plus actual

expenses incurred.

Capital Facilities Fee: The City of North Charleston

assesses an additional charge of $1.00 per paid ticket,

which is incorporated into the price of each ticket and

is taken off the top at settlement.

State Admissions Tax: A 5% State Admissions tax is

taken out of the gross ticket sales.

Promotional Tickets State Admissions Tax: A 5% State

tax is taken on all comp tickets used for promotional

trade purchases.

Ticketmaster Carolinas provides ticketing services.

Ticketmaster provides purchasers the option of buying

tickets via phone, Internet, Outlets or the Coliseum

ticket office. This vast network permits consumers to

purchases tickets 24 hours a day, 365 days a year.

Ticketmaster kiosk located on-site outside of Advance

ticketing, which provides 24 hour access to automated

purchases and Ticketmaster will-call pickup.

Convenience charges are assessed against ticket

purchasers made via the ticketing system. The fee

structure for convenience charges is available upon

request.

Phone Center Information/Internet Sales

800-745-3000

9 a.m. - 5 p.m. Monday - Saturday

Closed Sunday

Tickets may be purchased online at

www.ticketmaster.com.

Advance Ticketing Hours

Advance ticketing is located on the South side of the

Coliseum, facing Montague Avenue.

10:00 a.m. to 5:00 p.m., Monday – Friday with the

following exceptions:

 Open on Saturday at 10:00 a.m. for

scheduled events

 Open on Sundays at 12:00 noon for

scheduled events

 Open on Saturday at 10:00 a.m. for

scheduled on-sales

Coliseum Day of Show Hours

10:00 a.m. until promoter closes, Monday – Saturday

12:00 noon until promoter closes, Sundays

Two hours prior to show until promoter closes

(North and South Lobbies)

Performing Arts Center Day of Show Hours

Two hours prior to show until promoter closes

(Exterior windows at SW corner of PAC)

Outlet Locations (Hours vary upon location)

Statewide

Select Publix Grocery Stores

For a detailed list of outlet locations, please call Mike

Zieminick at 843-529-5006 or go to our website at

http://www.northcharlestoncoliseumpac.com/.

Rev 07/2015 9

4.0 RATE SHEETS

4.1 EQUIPMENT RATES

Stage (incls. steps, handrail & skirting)

Risers

Stage Barricade

Crowd Control Barricade

Backdrop drape (20'x40')

Sound System

Microphones

Intercom/Paging

Spotlights

PAC Sound & Lights

Forklift (5,000 lb.)

Man lift – Motorized

- Manual

Portable Basketball Floor

Scoreboard

Zamboni

Furniture

Podium

Tables (unskirted)

Chairs (quantity pricing available)

$250 (per day)

$5 (each)

$150 (per day)

$10 (per section)

$150 (each, 5 available)

$500 (per day plus labor)

$25 (each per day)

$50 (per day)

$100 (each per day)

$2000 (per day plus labor)

$150 (per day)

$65 (per hour operator included)

$20 (per hour or $100 per day)

$250 (per day)

$500 (per day plus labor)

$250 (per day plus labor)

Cost plus 10%

$50 (per day)

$10 (each per show)*

$5 (each per show) fiberglass side chair*

$15 (each per show) padded chair*

*When used for exhibits

4.2 SERVICE RATES

Set-up

Utilities

Exhibit Hall Air Conditioning/Heat

Compactor (Exhibit Hall)

TV Production

Bus Power

20a Outlet

Telephone

Internet Connection

Cable TV

TV & VCR

Photo Copies

Piano rental (upright)

Piano Tuning

Balloon Removal (Convention Center)

Trade Show Decorator

$1,000 (per event plus time worked on multi-day events)

$1,000 (per day)

$750 (per load-in/out day)

$675 (per load)

$1,500 (per day)

$50 (each per day)

$75 (each)

$200 (per line, advance order rate)

$350 (per connection, advance order rate)

$50 (per day plus TV rental)

$75 (per day)

$0.25 (per page)

$150 (incls. one tuning)

$90 weekdays / $115 weekends (per tuning)

$75 (per hour)

Cost plus 10% or 10% of your cost

Equipment/services are subject to availability

Rates are subject to change

Rev 07/2015 10

4.3 LABOR RATES

(per hour - 3-hour minimum)

Supervisors

Ushers, Door Guards, Ticket Takers & Sellers

Telephone Operator

Event Change-Over

Event Cleaning

House Sound & Lights

Electrician

Peer Security

Command Center Security

Risk Supervisor

Police or Fire Supervisor

Police or Fire

Medical Supervisor

Medical

Zamboni Driver

Scoreboard Operator

Game Operations or Graphics

$12.40

$10.40

$15.90

$11.65

$20.50

$23.50

Cost plus 15%

$11.65

$13.40

$27.50

$23.50

$27.50

$23.50

$16.00

4.4 STAGEHAND RATES

(per hour, minimums apply) - IATSE Local 333

Effective 4/1/2014 to 3/30/2015

Crew Chief

Rigger

Equipment Operator

Stagehand

Loader

Performance (3.5 hr)

Crew Chief Performance (3.5 hr)

$26.81

$24.94

$17.35

$16.61

$66.44

$107.24

Stagehand Minimums

 4-hour minimum on load-in calls

 Performance and rehearsals are billed at performance rate

 3-hour minimum on all other calls

Stagehand Overtime

 One and one-half (1-1/2) times the base hourly rate is billed for the following:

a. Work in excess of 10 hours in one day or 40 hours in one week

b. Midnight to 8:00 AM

c. Performance and rehearsal calls that run longer than 3.5 hours

d. Meal penalty after 5 hours - meal options are: 1) a 1/2-hour meal provided, by the

client, on the clock; or 2) a 1-hour break off the clock.

e. Holidays

 Calls canceled with less than 24-hour notice are billed a 4-hour cancellation charge

Labor & Stagehand rates are subject to an Administrative Fee

Rates are subject to change

Rev 07/2015 11

5.0 GENERAL PROVISIONS

5.1 ABANDONED PROPERTY

Any property not removed from the Facilities that has

not been claimed within 48 hours following the end of

the license agreement will be considered abandoned

by Licensee. The Facilities may take possession of it

and treat it as its own or dispose of such property

without liability. The Licensee shall be liable for the

cost incurred in disposing of the abandoned property.

5.2 ACCOMMODATIONS FOR GUESTS WITH

DISABILITIES

The Facilities makes every effort to be accessible to

guests with disabilities. There is accessible parking at

the Facilities. Wheelchairs, assisted listening devices,

TDD telephones and other accommodations are also

available.

Concerning the Americans with Disabilities Act and all

regulations hereunder, the Facilities will be responsible

for the permanent premises access accommodations

such as, but not limited to: wheelchair ramps, elevator

standards, door width standards and rest room

accessibility. The Licensee will be responsible for

nonpermanent accessibility requirements such as, but

not limited to: auxiliary aids for the visually impaired,

hearing impaired and mobility impaired, general

seating arrangements and event accessibility.

If Licensee fails to arrange for a reasonably-requested

temporary auxiliary aid or service, the Facilities will

have the right, but not the obligation, to provide or

arrange for such temporary auxiliary aid or service,

and the Licensee will reimburse the Facilities the cost

of providing or arranging for such temporary auxiliary

aid or service as determined by the Facilities.

The Licensee must also indemnify and hold harmless

the Facilities and the City of North Charleston, their

agents, employees, servants and officials from any and

all claims, losses, damages or expenses, including

reasonable attorney’s fees, arising out of or resulting

from the Licensee’s failure, or the failure of any of

your agents, employees, servants, exhibitors,

performers and officials, to comply with the ADA or

applicable regulations.

5.3 ADVERTISING

The Marketing staff can assist in the advertising and

promotion of your event. This department operates

as a full-service, in-house advertising agency at

negotiated rates to the Licensee. Services include

advertising placement, negotiation and settlement;

public relations services; group sales and

sponsorship sales. Space is available for advertising

in the public areas of the Facilities.

Licensee must not advertise any event unless and

until contracts between all parties have been fully

executed. Fees will be charged, and Licensee must

make contractual arrangements with the Facilities

prior to using any marketing service.

5.4 ANIMALS

No animals are permitted in the Facilities unless the

animal is: (i) a service animal (Seeing Eye dog, etc.)

or (ii) part of a show or exhibit, and only if the

animal is on a leash, in a pen or cage or is under

similar control by the animal’s owner. The Facilities

must pre-approve animals that are part of a show or

exhibit.

Rev 07/2015 12

5.5 AUDIO AND LIGHTING

Audio and lighting services are available through the

Facilities. Audio and lighting equipment, operator

rates and the operating policies governing the use of

these services are outlined on separate service order

forms. Services of a preferred “in-house” audio/visual

production contractor are available through the

Facilities upon request.

5.6 CANCELLATION

Cancellation of an event must follow guidelines

established by the Facilities, including ticket refund

procedures and notification of the public.

5.7 CARPETED AREAS

Generally, during move-in and move-out, the carpeted

areas must be protected from the movement of crates,

registration counters, pallet jacks, sign-making

activities and all other rolling stock. This may be

accomplished by the use of reinforced visqueen. In

the case of heavy freight, the use of plywood or other

similar material may be required. Licensee will consult

with the Facilities to review the required procedures.

5.8 COPYRIGHT FEES

Licensee warrants that no music or artistic work or

other property protected by copyright will be

performed, produced, exhibited or used, nor will the

name of any entity protected by trademark be

reproduced, exhibited or used during Licensee’s use of

the Facilities, unless Licensee has obtained expressed

written permission and license from the copyright or

trademark holder. Licensee covenants to comply

strictly with all laws respecting copyright and

trademarks and warrants that it will not infringe any

related statutory, common law or other rights of any

person during its use of the Facilities.

Licensee is responsible for remitting payment to

appropriate agencies for use of copyrighted materials.

Licensee will indemnify and hold the Facilities and its

officers, agents and employees harmless from all

liability, costs and claims, losses and/or damages

(including court costs and attorney’s fees) with respect

to such copyright or trademark right.

5.9 DAMAGE & CLEAN-UP

Damage and/or clean up fees for all users are clearly

established as part of the license agreement. An

estimated amount for damages or clean up may be

withheld from settlement pending the determination

of actual costs.

5.10 DISCRIMINATION

A Licensee conducting an event open to the public

will not discriminate against any person because of

sex, race, color, religion, ancestry, national origin or

disability. The Licensee will not directly or indirectly

display, circulate, publicize or mail any

advertisement, notice or communication which states

or implies that any facility or service will be refused

or restricted due to discrimination.

5.11 ELECTRICITY, AIR, WATER, TELEPHONE

OR OTHER UTILITIES

The Facilities provide utilities as an exclusive service.

Electric, air, water and drainage, telephone and

Internet (including wireless) service rates are

outlined on separate service order forms. Operating

policies governing the use of these services are listed

on the respective service order forms.

All electrical equipment must be Underwriter

Laboratory approved. All gas operating equipment

must be approved, and the required permits and/or

approvals must be obtained from the North

Charleston Fire Department.

The Facilities’ electrical equipment (e.g., electrical

cords, electrical distribution panels, spotlights, etc.)

is not to be removed by the exhibitors, service

contractors or other personnel.

5.12 ELEVATORS

Passenger elevators are provided for use by the

general public and must not be blocked or used to

transport equipment or freight.

An elevator operator may be required when utilizing

the Facilities’ freight elevators. The freight elevators

should not be for general public use.

Rev 07/2015 13

5.13 ENTRANCES/EXITS

In compliance with N.F.P.A. Life Safety Code 101, the

Licensee must not: (i) obstruct any entrances or exits

in the Facilities; (ii) obstruct any stairways, hallways or

access within the Facilities; (iii) obstruct any sidewalks

or roadways outside the Facilities or (iv) block, prop

open or alter any doors in any way. The entrances of

the Facilities must not be used for loading or unloading

purposes.

5.14 EVENT PERSONNEL

Event staffing is available at the prevailing rate for the

following categories: security guards, ticket sellers,

ticket takers, ushers, electricians, technicians, labor

personnel for set-up of Facilities equipment and other

similar categories of personnel as listed under Section

4.3 Labor Rates. Event staffing is an exclusive service

of the Facilities.

Determination of the number of personnel and the

hours worked by the various categories will be at the

discretion of the General Manager after consultation

with Licensee. All other persons employed by Licensee

or affiliated with any event that takes place in the

Facilities will be the responsibility of the Licensee.

Event personnel rates are outlined on a separate rate

schedule.

Individuals working in the Facilities must wear an

approved identification badge provided by their

respective employer or obtained from the Facilities’

security office.

5.15 EXCLUSIVE SERVICES

The Facilities is the exclusive provider of the following

services: Audio/Visual; Event Staffing; Food &

Beverage; Novelty and Program Sales; Parking;

Business Center (providing photocopying, facsimile

services and computer rental); Rigging;

Telecommunications and Internet (including wireless);

Utility Services (including electrical, plumbing,

compressed gases and any other utilities required for

any purpose related to the event).

5.16 FOG/SMOKE MACHINES

Fog/smoke machine usage is restricted to water-based

chemicals. Approval must be obtained from the

Facilities’ Event Services Department.

5.17 FREIGHT DELIVERIES

Freight and C.O.D. deliveries (including, but not

limited to, UPS, FedEx, RPS, etc.) will not be

accepted by the Facilities. Shipments delivered to

the Facilities, during the term of the license

agreement, will be to the attention of the Licensee

and/or Contractor. Shipments delivered prior to

license dates will be refused.

5.18 GRATUITIES

Facilities policy prohibits any Facilities employee from

accepting gifts, gratuities or any other favors from

parties doing business with the Facilities pursuant to

the SMG Business Conduct Policy.

5.19 HAZARDOUS CHEMICALS AND MATERIALS

The Licensee will not bring upon the Facilities any

exhibit, equipment or vehicle which, in the judgment

of the Facilities, would be or might be dangerous to

persons or property or otherwise incompatible with

the structure, systems and furnishings. Hazardous

chemicals and materials; e.g., pesticides, herbicides,

poisons, etc. are prohibited inside the Facilities. The

Licensee is responsible for removal of hazardous

waste and must comply with all applicable federal

and local regulations. Hazardous waste includes

materials that are ignitable, corrosive, reactive, and

toxic or biohazard (as defined less than 40 CFR 261

subpart C and D). Any costs or applicable

administrative expenses incurred by the Facilities for

the removal of hazardous waste left in or about the

Facilities will be assessed to the Licensee.

Gasoline, kerosene, diesel fuel or other flammable

liquids must not be stored in the Facilities.

5.20 KEYS AND LOCK CHANGES

Keys are available, and locks can be changed for

some rooms. Requests for keys should be made

through the Building Services Department, and all

keys must be returned on the last day of the event.

Five keys per room will be issued at no charge.

Additional keys will be charged at the prevailing rate.

Charges for lock changes and keys not returned will

be charged at the prevailing rate.

Rev 07/2015 14

5.21 LICENSEE’S PROPERTY

The Licensee assumes full responsibility to safeguard

all property owned or used by the Licensee, within the

contracted areas, from the beginning of the license

period until move-out is complete.

5.22 MEDICAL SERVICES

Medical services are recommended for all events.

Arrangements for proper coverage can be made

through the Facilities. A First Aid room is available for

use at no additional charge.

Labor will be additional expense to event at the

prevailing rate. The Facilities have the right to impose

this labor as deemed fit for security/safety matters.

5.23 NOISE

In order to insure successful events for all users of the

facility, the Facilities’ reserves the right to adjust the

volume of any audio-visual equipment. Noise is:

That, by reason of its level, nature, character or

quality, or the time at which it is made, or any other

circumstances:

(i) is harmful to (or is likely to be harmful to) a person

who is outside the premises from which it is emitted,

(ii) interferes unreasonably with (or is likely to

interfere unreasonably with) the comfort or repose of

a person who is outside the premises from which it is

emitted

5.24 PARKING

The Facilities charges a parking fee to all users of its

parking areas at the prevailing rate on event days.

Overnight parking on the property is prohibited unless

approved by the Facilities. Exhibits must not be placed

outside the Facilities or in any parking areas unless

that area has been contracted as exhibit space.

Parking in the loading dock areas or inside any

building (except for loading or unloading) is prohibited.

Violators’ vehicles are towed at the owners’ expense.

5.25 PERMITS

Special permits may be required (e.g., for cooking,

pyrotechnic, tents, multi-level or covered exhibits

and/or other potentially hazardous situations). Each

situation must be individually approved. Permit

information may be obtained by contacting the

Facilities’ Event Services Department.

Cooking permits must be obtained from the North

Charleston Fire Department. A 2A40 B.C. or K class

fire extinguisher must be in the booth, no more than

30 feet from each device used for cooking. Licensee

must comply with all Health Department rules and

regulations. Bottled gas may be used, during event

hours only, for cooking or demonstration purposes

using day tanks (see page 16, item 14 for additional

information). Tanks must be removed from the

Facilities daily at the close of event. At no time can

tanks be stored in the Facilities.

Events involving cooking or food preparation must

provide an appropriate number of utensil clean-up

areas. Disposal of cooking residue into the Facilities’

drainage system is prohibited. Licensee will provide

holding tanks for disposal of cooking residue (oil,

grease, etc.).

Multi-level or Covered Exhibits Guidelines are

available through the Event Services Department.

Automatic extinguishing systems or fire watch

personnel are required. Licensee will be charged for

fire watch personnel per the rate schedule.

5.26 RECYCLING

The Facilities participates in the Charleston County

recycling program. A separate, specially marked

compactor or container is dedicated for cardboard

only. Licensee should not put any other type of

material in the compactor that would contaminate

the contents including, but not limited to, wooden

materials, wooden pallets, cement block, carpet,

padding or hazardous materials.

Bulk and irregular waste will be placed only in open-

top dumpsters. Waste will not extend beyond the

sides of the dumpsters.

5.27 RENTAL OF EQUIPMENT

Rental equipment and the prevailing rates are listed

on a separate rate schedule. Facilities equipment

must be set up and operated by authorized Facilities

personnel. Tables and chairs, when used for

exhibits, will be charged at the prevailing rates.

Labor charges for operators will be in addition to the

rental charge for equipment.

Rev 07/2015 15

5.28 RESIDUAL MATTERS

The General Manager of the Facilities will determine

any matters not expressly covered by the Facility User

Guide. The Facilities reserves the right to alter and/or

amend this Guide.

5.29 RIGGING SERVICES

Production and exhibitor rigging is an exclusive service

that must be supervised and installed by the Facilities.

Approval is required for rigging locations in public

areas, subject to multiple-event requirements.

Approval of on-site rigging requests or changes is

subject to availability of personnel.

Specific rigging guidelines are provided through the

Facilities Operations Department. Requests and

rigging plot diagrams should be submitted for approval

a minimum of 4 weeks in advance of the event. The

Facilities may prohibit the installation of any item(s)

not approved in advance or not in compliance with the

approved request for rigging. All rigging must comply

with appropriate Federal and State regulations.

5.30 SAFETY RAIL

All performance stages and meeting room risers that

are not positioned flush against a back wall must be

equipped with safety railing. Licensee is required to

sign a waiver of liability should they request the

removal of the railing.

5.31 SECURITY

A minimum level of security personnel is required for

all events. Security levels for non-public events

(conventions, trade shows) are determined jointly by

the Licensee and the Facilities’ representative.

Security levels for consumer and public ticketed events

are determined by the Facilities. Door guards, badge

checkers, security guards or off-duty police officers are

used as needed. A copy of the Facilities Emergency

Plan is available upon request.

5.32 SIGNS, DECORATIONS AND BALLOONS

Signs, decorations, banners, etc. must not be taped,

nailed, tacked, stapled or otherwise fastened to

ceilings, walls, doors, windows, painted surfaces or

columns in any rooms, hallways or lobbies in the

Facilities without permission. The Licensee will not

mark, paint, drill into or in any way alter, mar or

deface any part of the Facilities.

Helium balloons are not permitted within the

Coliseum and Performing Arts Center. Balloons may

be used in the Convention Center with advance

notice. If necessary, a balloon removal fee will be

assessed.

5.33 SMOKING

Smoking is not permitted inside any portion of the

Facilities at any time. Smoking is restricted to

outside the buildings only. The Licensee must

cooperate with enforcing the no-smoking policy.

5.34 TAPE AND DECALS

Only professional double-sided carpet tape may be

used on Center floor. Duct tape, clear “cellophane”

or packing tape is specifically prohibited. Vinyl tape

or chalk can be used to mark the floors.

Licensee and service contractors are responsible for

the removal of all tape residue marks from the

exhibition hall(s), concourse and meeting room

floors. The use of high residue tape is prohibited on

concrete floors and carpeted areas. Tape or residue

left on any surface will be removed by the Center

and the cost for removal will be billed to Licensee.

Adhesive-backed (stick-on) decals or similar items

(except name tags or passes) must not be distributed

or used in the Facilities.

5.35 WEAPONS

The carrying of firearms and/or other weapons of

any kind within the Facilities (except for “officers of

the law”) is strictly prohibited.

Rev 07/2015 16

6.0 GENERAL GUEST POLICIES

The following is a list of general guest policies that will be enforced. These policies should be upheld regardless of

the type of event. Any change to these policies must be cleared through the Facilities.

1. Each guest (including children two years and older) entering the Facilities for any type of ticketed event must

have a ticket or the proper event credentials. Guests who experience a problem with their tickets (i.e., lost or

stolen tickets, etc.) should be directed to the Main Ticket Office.

2. Guests entering the Facilities for an event must enter through the lobbies, where a visual inspection may be

conducted. Media personnel must enter through a designated press entrance.

3. Guests may not bring any bottles, cans, coolers or alcoholic beverages into the Facilities. Weapons of any kind

(knives, guns, clubs, etc.) or any objects that may be used as weapons are also strictly prohibited from being

brought into the Facilities. Anyone found carrying alcoholic beverages, a weapon or an item that may be used

as a weapon will be brought to the immediate attention of a manager or uniformed officer.

4. Loitering in the lobbies is prohibited. Only those persons with the intent to attend the event or buy tickets to

an event may stand in the lobby.

5. Ticket resale or attempted resale at a price more than one dollar ($1.00) above the price appearing on the face

of the ticket (scalping) on Facilities’ property is a violation of South Carolina state law.

6. All guests must wear footwear. All males must wear a shirt and pants or shorts of some type. All females

must wear a blouse, pants, skirt, shorts or dress. Deviations will be brought to the attention of a manager.

7. Everyone must sit/stand in the location that matches the seat, section, row and number that is on their ticket.

8. Only one person is allowed to occupy a chair at a time, except for children less than two.

9. Standing on chairs, sitting on seat backs and placing feet on chair backs is prohibited.

10. Standing in the aisles, accessible platforms, vomitories or other restricted areas while an event is in progress is

prohibited.

11. Only guests 21 years of age or older may purchase alcoholic beverages. These people must show proper

identification and get their wrist banded prior to purchasing alcoholic beverages.

12. Guests may not sell any type of food, candy, beverages, tobacco products, souvenirs, toys, programs or event

ticket in or on the Facilities’ property. Only concessionaires contracted by or through Centerplate may sell food

in and on the Facilities’ property. Each employee doing so must wear the proper identification while selling.

13. Any guest caught defacing, damaging or destroying property or grounds will be brought to the immediate

attention of a manager or uniformed officer.

14. Guests may not bring into the Facilities any item that may be used to interfere or disrupt the event (I.E., noise

makers, obscene or offensive signs, laser lights, etc.).

Rev 07/2015 17

7.0 FIRE & LIFE SAFETY STANDARDS

North Charleston Fire Department

The guidelines listed below are general in nature and

in no way relieve the Licensee and/or exhibitor or their

representatives from complying with all applicable

provisions of Federal, State and local fire and building

codes. If you have any questions concerning these

guidelines, please contact the North Charleston Fire

Inspection Bureau at (843) 740-2617.

You may incur fees for the following services, if

required, by the North Charleston Fire Department:

a. Fire Watch

b. Permit Fees

c. After-hours site inspection (between the hours

of 5:00 pm and 8:00 am)

Circumstances where fire watch, permit(s) or after-

hours site inspections may be applicable, include, but

are not limited to:

a. Use of pyrotechnics

b. Use of open flame

c. Vehicles parked inside

General Requirements

1. Blocking of any Fire Exit is prohibited. Exit signs

must remain visible.

2. No item or device will be hung from, or affixed to,

any sprinkler head or piping.

3. Electrical installations must be in conformance with

the National Electrical Code. All extension cords

must have grounded plugs, must be UL listed,

labeled and appropriately sized (we recommend

using UL listed surge protectors). There must be

no excessive use of extension cords.

4. Posted occupant loads must not be exceeded.

5. Display booths must be of either non-combustible

material, fire retardant treated wood or any other

materials fire treated in an approved manner.

6. Decorative materials, such as loose fibers, bark,

curtains, hangings, table covers, etc. must be fire

retardant treated in an approved manner.

7. The use of open flame, unless approved by this

office, is prohibited.

8. Licensee must submit a plan showing all details

of the event layout, including location and width

of exit ways and aisles, for approval by the Fire

Inspector. This plan must be submitted prior to

move-in and include a contact name and phone

number.

Plans should be forwarded to the North

Charleston Fire Department, P.O. Box 190016,

North Charleston, SC 29419-9016, and Attn:

Chief Fire Inspector. Telephone number is 843-

740-2617. Fax number is 843-745-1002. A copy

of this plan must be forwarded to your Event

Coordinator.

9. Vehicles on display within an exposition facility

shall comply with NFPA 101 Life Safety Code

12.7.4.4 Vehicles:

a. All fuel tank openings shall be locked and

sealed in an approved manner to prevent the

escape of vapors; fuel tanks shall not contain

in excess of one-half their capacity or contain

in excess of 38 L (10 gal) of fuel, whichever

is less.

b. At least one battery cable shall be removed

from the batteries used to start the vehicle

engine, and the disconnected battery cable

shall then be taped.

c. Batteries used to power auxiliary equipment

shall be permitted to be kept in service.

d. Fueling or defueling of vehicles shall be

prohibited.

e. Vehicles shall not be moved during exhibit

hours.

10. If a compressed natural gas (CNG) powered

vehicle is parked inside a place of assembly, the

following conditions must be met:

a. Close shutoff valve or valve outlet of CNG

vehicle container and operate engine until it

stops. The valve must remain closed while

the vehicle remains indoors.

b. At least one battery cable must be

disconnected from the battery used to start

the vehicle engine and taped to prevent

contact with the battery terminal.

Rev 07/2015 18

11. If the floor space is occupied by tables, chairs or

other movable furniture, aisles with at least 36

inches of clear width must be maintained to

provide ready access to exit doorways.

12. Fire extinguishers must remain accessible and

unobstructed.

13. The use and display of untreated cut Christmas

trees are prohibited.

14. LP gas containers having a maximum water

capacity of 12 lb. (Nominal 5 lb. LP Gas capacity)

may be permitted for temporary use inside the

Facilities for public exhibitions or demonstrations.

If more than one such container is located in the

same room, the containers must be separated by

at least 20 feet. All tank cylinders must be

secured.

15. Empty combustible containers (cardboard boxes,

etc.) cannot be stored in or behind the booth. No

more than 2,500 cu. ft. gross volume of

combustible empty packing cases, boxes or barrels

can be stored in any building.

16. Pyrotechnics will not be used unless a proper

permit is obtained. The permit application can be

obtained from the Facilities. Permits must be

obtained 45 days prior to the show.

Rev 07/2015 19

8.0 FOOD & BEVERAGE

Centerplate

8.1 EXCLUSIVE SERVICES

1. Centerplate is the exclusive provider of food and

beverage service at the North Charleston

Coliseum, North Charleston Performing Arts Center

and the Charleston Area Convention Center Exhibit

Hall Concessions, hereon referred to by

Centerplate as the Facilities. Embassy Suites is the

exclusive provider of food and beverage service in

the Charleston Area Convention Center Ballrooms

and Meeting Rooms. Centerplate and Embassy

Suites are both preferred food and beverage

catering providers in the Charleston Area

Convention Center Exhibit Halls.

2. Food and beverage service includes, but is not

limited to, the sale of beverages (alcoholic or

otherwise) and food items.

8.2 MENUS & FOOD

1. Centerplate must be provided exact menu

selections, meeting requirements and estimated

number of patrons no later than 21 days prior to

the first rental date. Exact number of guaranteed

patrons must be given to Centerplate 3 working

days prior to the event. Centerplate will prepare

5% over the guaranteed number.

2. No food or beverages will be brought in to the

Facilities unless purchased from Centerplate

(unless otherwise agreed in writing).

3. Due to insurance regulations, no leftover food or

beverages can be taken from the premises. At the

conclusion of the function such food becomes the

property of Centerplate. When appropriate, left-

over food is donated to local area shelters.

8.3 SAMPLING GUIDELINES

1. Exhibitors or groups are not allowed to sell, give

away or distribute samples of any food or

beverage items without written permission from

SMG and Centerplate. Upon agreement of all

parties, a Booth Food Permit may be issued.

2. In order for a Booth Food Permit to be issued,

exact descriptions of sample and portion size

must be submitted to Centerplate at least 21

days prior to the opening of the event.

Exhibitors may sample only merchandise that

they produce in the ordinary course of their

business and must not be in competition with

products or services offered by Centerplate.

Exhibitor must sign a Hold Harmless Agreement,

indemnifying Centerplate, SMG and the City of

North Charleston from any claims for injury or

illness that may arise from said activity. Said

exhibitors must supply proper liability insurance.

3. It is the Show Manager’s responsibility to

distribute Booth Food Permit Applications and

Hold Harmless Agreements (see attachments) to

Exhibitors. Completed Applications along with an

executed Hold Harmless Agreement and

Insurance Certificate should be turned into

Centerplate by the Show Manager no less than

21 days prior to the event.

4. Booth Food Permits will not be issued for the

distribution of alcoholic beverages.

5. When a Booth Food Permit is issued, exhibitors

may distribute food samples in the authorized

space only. Samples are limited to 2 ounces of

non-alcoholic beverages and food items.

6. Exhibitors having the need to distribute

food/beverage samples not relevant to their

business or manufacturing will order these items

from Centerplate.

Rev 07/2015 20

8.4 ALCOHOLIC BEVERAGES

1. Centerplate follows and strictly adheres to the

Alcoholic Beverage Laws established by the State

of South Carolina.

2. Bringing alcoholic beverages into the Facilities is

prohibited unless purchased from Centerplate or

as otherwise agreed in writing.

3. Centerplate reserves the right, in its sole

discretion, to suspend alcoholic beverage sales at

any time during your event.

4. If Centerplate’s Alcohol Licenses are suspended or

revoked in whole or in part, or Centerplate is fined

or otherwise sanctioned, because of an act or

omission of customer, an exhibitor of customer, or

an employee, agent, officer, licensee, guest,

patron or invitee of customer or exhibitor of

customer, customer must indemnify Centerplate

for all claims, losses, damages and expenses,

including reasonable attorneys’ fees, incurred by

the Centerplate due to such suspension,

revocation, fine or sanction.

8.5 HOSPITALITY CATERING

1. All hospitality catering must be arranged with and

purchased from Centerplate. You or your event

participants will not bring food, beverages and/or

alcoholic beverages in the facility for hospitality

purposes.

8.6 CONCESSION STANDS

1. Concession stands are available to be open for

your event. Please contact Centerplate at least 45

days prior to the event for this service.

8.7 FYI

If you have any questions or concerns about the

above-outlined policies or any other food and

beverage-related issue, please contact Centerplate -

North Charleston Facilities’ General Manager at (843)

744-0168.

Rev 07/2015 21

9.0 DIRECTIONS

For questions regarding the applicable rates and rules, please contact: Facility Parking - (843) 554-3887

The Coliseum/Convention Center area is located between International Blvd and Montague Avenue at Interstate 526 in North Charleston.

Below are directions traveling from the South, North, East and West.

When traveling from the South (Coming from Savannah/Hilton Head Area):

Take Interstate 95 North to Hwy 17 North (to Charleston). Follow Hwy 17 North to Interstate 526 East (to North Charleston.). Take the

Montague Avenue exit off of I-526. If you are attending an event at the Coliseum or Performing Arts Center, at the bottom of the

ramp, turn right onto Montague Avenue, the Coliseum and PAC are located on your left. If you are attending an event at the Convention

Center, at the bottom of the ramp, go straight through the traffic light. At the next light, turn right onto International Blvd, the Convention

Center is located on your right.

When traveling from the North (Coming from Myrtle Beach/Georgetown Area):

Take Hwy 17 South to Interstate 526 West (to North Charleston). Follow I-526 past the I-526/I-26 Interchange. Take the first exit past the

Interchange for International Blvd, Montague Avenue, and Charleston Int’l Airport. If you are attending an event at the Coliseum or

Performing Arts Center, at the bottom of the ramp, go straight through the traffic light, following the signs for Montague Avenue. At the

next light, turn left onto Montague Avenue, the Coliseum and PAC are located on your left. If you are attending an event at the Convention

Center, at the bottom of the ramp, turn left onto International Blvd, and the Convention Center is located on your right.

When traveling from the West (Coming from Greenville/Columbia area):

Follow Interstate 26 East to Exit 212B (I-526 West, Savannah/Airport). Take the first exit off of I-526 (for International Blvd, Montague

Avenue, and Charleston Int’l Airport.) If you are attending an event at the Coliseum or Performing Arts Center, at the bottom of the

ramp, go straight through the traffic light, following the signs for Montague Avenue. At the next light, turn left onto Montague Avenue, the

Coliseum and PAC are located on your left. If you are attending an event at the Convention Center, at the bottom of the ramp, turn left

onto International Blvd, and the Convention Center is located on your right.

When traveling from the East (Coming from Downtown Charleston area):

Follow Interstate 26 West to Exit 213 (Montague Avenue). Turn left onto Montague Avenue. If you are attending an event at the Coliseum

or Performing Arts Center, follow Montague Avenue past International Blvd, the Coliseum and PAC entrance is located on your right. If

you are attending an event at the Convention Center, follow Montague Avenue to International Blvd; turn right onto International Blvd.

The Convention Center is located on your left.

Rev 07/2015 22

10.0 SERVICE CONTACTS

(All Area Codes are 843 unless noted)

Audio/Visual Rentals:

AV Connections .............................................................................................................. 529-1449

PDA Lighting - Sound - Special Effects .............................................................................. 554-3466

Presentation Services AV ................................................................................................. 577-9185

Bus Repair and Rental:

Sea Island Stages ........................................................................................................... 767-4310

Backline:

Rhythm Section Backline ................................................................................................. 769-7406

Catering:

Centerplate Catering ....................................................................................................... 744-0168

Embassy Suites Charleston Convention Center .................................................................. 747-1882

Chiropractor:

Ross Family Chiropractic .................................................................................................. 766-4444

Dr. Norman Bishop – Trident Family Chiro......................................................................... 764-3663

Carolina Chiropractor Peninsula Chiro ............................................................................... 723-6475

Dentist:

Dr. Jack Condrey ............................................................................................................ 552-1600

Dr. Mike Engel ................................................................................................................ 571-3560

EMT:

American Heritage Ambulance ......................................................................................... 824-5225

Carolina Medcare ............................................................................................................ 767-9997

Fire Department:

Fire Marshal Cindy Killette ............................................................................................... 740-2617

Formalwear:

Tuxedo Junction ............................................................................................................. 553-8470

Furniture Rental:

FSI ................................................................................................................................ 747-5223

Golf:

The Golf Club at Westcott Plantation ...................................................... (866) 211-4653 / 871-2135

Hospitals:

Bon Secours St. Francis Xavier Hospital ............................................................................ 402-1000

Charleston Trident Medical Center .................................................................................. 797-7000

East Cooper Regional Medical Center ................................................................................ 881-0100

Medical University of South Carolina ................................................................................. 792-2300

Roper Hospital ................................................................................................................ 724-2000

Rev 07/2015 23

Hotels & Motels (local):

Embassy Suites Charleston Convention Center .................................................................. 747-1882

aloft Charleston Airport & Convention Center .................................................................... 566-7300

Comfort Suites N. Forrest Dr ........................................................................................... 725-5400

Courtyard by Marriott North Charleston ............................................................................ 747-9122

Crowne Plaza ................................................................................................................. 744-4422

Fairfield Inn ................................................................................................................... 300-3100

Francis Marion Hotel ....................................................................................................... 722-0600

Hampton Inn Airport....................................................................................................... 554-7154

Hilton Garden Inn Charleston Airport ................................................................................ 308-9330

Holiday Inn Charleston Airport & Convention Center .......................................................... 576-0300

Holiday Inn Express Hotel & Suites North Charleston ......................................................... 553-1600

Holiday Inn Express Charleston North (E. Montague) ……………………………………………………………569-3200

Homewood Suites by Hilton ............................................................................................. 735-5001

Hyatt Place .................................................................................................................... 302-8600

North Charleston Inn ...................................................................................................... 744-8281

Residence by Marriott Charleston Airport .......................................................................... 266-3434

Charleston Plaza North Charleston ................................................................................... 747-1900

Sleep Inn North Charleston ............................................................................................. 572-8400

Stay Bridge Mazyck Rd .................................................................................................... 377-4600

Wingate Inn University Blvd ............................................................................................ 553-4444

Laundry:

Old Towne Cleaners (dry cleaning) .................................................................................. 744-8822

Evanston Coin Laundry (wash/dry only)............................................................................ 767-0131

Century Cleaners (dry cleaning & laundry) ........................................................................ 553-4621

Licenses:

City of North Charleston Business License office ................................................................ 740-2634

Limousine:

Absolutely Charleston ..................................................................................................... 747-4448

Private and Personal Transportation ................................................................................ 323-1818

Royal Limousine ............................................................................................................. 412-4134

Massage Therapist:

Jo Ann McDaniel ............................................................................................................ 270-2027

Charleston Therapeutic Massage...................................................................................... 723-7005

Billy Rampey .................................................................................................................. 729-0463

Music Stores:

Fox Music House ............................................................................................................ 740-7200

Photographer:

Rick Rhodes Photography ................................................................................................ 766-7425

Rev 07/2015 24

Physician - ENT

Dr. C.W. Schwenzfeier .................................................................................................... 763-0543

Dr. Russell Kitch ............................................................................................................. 863-1188

Piano Rental and Tuning:

Fox Music House ............................................................................................................ 740-7200

John Eisenhart ............................................................................................................... 552-2021

Joe Malecki .................................................................................................................... 853-8443

Plants/Flowers:

Frederick Florist ............................................................................................................. 744-8631

McGrath’s Ivy League Florist ............................................................................................ 554-8774

Nancy’s Exotic Plants ...................................................................................................... 556-9299

The Flower Cottage ........................................................................................................ 577-6224

Record/Tapes/CD Stores:

Monster Music & Movies .................................................................................................. 571-4657

Rigging Supplies:

Charleston's Rigging & Marine Hardware, Inc. ................................................................... 723-7145

Security Services:

North Charleston Police Department (Deputy Chief Deckard) .............................................. 740-2850

United Event Services, Inc. (Mike Kahaly) ................................................................ (803) 929-1133

Stage Equipment:

High Output, Inc. ........................................................................................................... 722-3600

NBS .............................................................................................................................. 722-7507

Production Design Associates .......................................................................................... 554-3466

Trade Show Decorating:

George Fern Co. (Charlotte Office). ......................................................................... (704) 398-7440

Displays Unlimited ................................................................................................. (803) 926-5300

Blue Chip Expo ...................................................................................................... (843) 681-4545

Van/Truck/Auto Rental:

Avis (Airport) ....................................................................................... (800) 230-4898 / 767-7030

Budget (Airport) ............................................................................................................. 767-7051

Enterprise (Airport) ........................................................................................................ 767-1109

Jones Ford .................................................................................................................... 744-3311

Thrifty (Airport) ............................................................................................................. 552-1400

Rev 07/2015 25

11.0 FACILITY DIAGRAM

Rev 07/2015 26

12.0 EXHIBITOR FOOD BOOTH PERMIT APPLICATION

Show: _______________________________________________

Date: From _______________________ To ________________________

Exhibitor: __________________________________________________

Contact Person: __________________________________________________

Address: __________________________________________________

City/State/Zip: __________________________________________________

Phone Number: __________________________________________________

Fax Number: __________________________________________________

Items to be sampled

Size

Show Manager

Circle one Approved Not Approved

Signature: ________________________________

Print Name: ________________________________

Centerplate

Circle one Approved Not Approved

Signature: ________________________________

Print Name: ________________________________

Food Booth Permit Application due from Exhibitor to Show Manager 30 days prior to first day

of show.

Food Booth Permit Application due from Show Manager to Centerplate 21 days prior to first

day of show.

Food Booth Permits will be issued to Show Manager by Centerplate 14 days prior to show.

Centerplate

North Charleston Coliseum  Performing Arts Center  Charleston Area Convention Center

5001 Coliseum Drive

North Charleston, SC 29418

(843) 744-0168  Fax (843) 566-1731

Rev 07/2015 27

Exhibitor Food Booth Permit

Hold Harmless Agreement

Notwithstanding the issuance of a Food Booth Permit by Centerplate, Exhibitor understands and

acknowledges that Centerplate has no responsibility for the quality, preparation or storage of any

beverages or food product to be sampled or dispensed by Exhibitor. Exhibitor must comply with all laws,

rules and regulations applicable to the purchase, storage, preparation and dispensing of the beverages

and food products covered by this permit. Exhibitor shall indemnify, defend and hold Centerplate and the

City of North Charleston and their respective officers, owners, directors, employees, agents and affiliates

harmless from and against any and all suits, claims, liabilities, judgments expenses (including attorney’s

fees and court costs), damages or losses, arising from the sampling, preparation, storage or dispensing of

beverages and/or food products under the permit or at the show.

Exhibitor Name: ________________________________________________

Address: ________________________________________________

________________________________________________

Signature: ________________________________________________

Print Name: ________________________________________________

Date: ________________________________________________

Rev 07/2015 28

NORTH CHARLESTON NORTH CHARLESTON

COLISEUM PERFORMING ARTS CENTER

CHARLESTON AREA CONVENTION CENTER

R. Keith Summey David R. Holscher

Mayor General Manager

MARQUEE MESSAGE REQUEST FORM

Form is due 14 days prior to the first date of your event

526 MARQUEE MESSAGE (252x126 pixels; 72dpi)

Option 1: Create your own artwork

Art must be no larger than 252x126 pixels and 72dpi, and must be saved in a jpg format; email to address listed

below.

Option 2: We create the artwork for you

If you have a logo or picture, please email it to us along with this form and we will do our best to put this in the

message. No more than one picture/logo will be used for one message. In addition, we will list the event name

(unless included in logo) and date(s) of event. We will also list your event website when possible. Space is limited,

so we prefer to keep the copy to a minimum in order to ensure motorists are able to read marquee messages.

*If your event is private, then please list a special message below. Please limit to 20-25 characters (ex. Welcome

Gymnasts! OR Thank You to our Sponsors)

Message: __________________________________________________________________________________

INTERNATIONAL 1 MARQUEE MESSAGE (128x64 pixels; 72dpi)

You can provide this artwork or we can internally create this message with above information.

INTERNATIONAL 2 MARQUEE MESSAGE (128x32 pixels; 72dpi)

You can provide this artwork or we can internally create this message. Due to very limited space, the only

information listed will be the event name and date(s).

Email form to MQuick@NorthCharlestonColiseumPAC.com

5001 Coliseum Drive - North Charleston, SC 29418  PH: (843) 529-5050 FAX: (843) 529-5010

www.NorthCharlestonColiseumPAC.com  www.CharlestonConventionCenter.com

Name of event:

Date of event:

Event website:

Contact name:

Contact phone:

Contact email:

*Run dates requested:

*We reserve the right to schedule all final run dates.