Adobe® Captivate® 8 Voluntary Product Accessibility Template
The purpose of the Voluntar y Product Accessibility Template is to assist Federal contracting officials in making
preliminary assessments regarding the availability of commercial Electronic and Information Technology products
and services with features that suppor t accessibility. It is assumed that offerers will provide additional contact
information to facilitate more detailed inquiries.
The first table of the Template provides a summar y view of the section 508 Standards. The subsequent tables provide
more detailed views of each subsection. There are three columns in each table. Column one of the Summary Table
describes the subsections of subpar ts B and C of the Standards. The second column describes the suppor ting features
of the product or refers you to the corresponding detailed table, “e.g ., equivalent facilitation.” The third column
contains any additional remarks and explanations regarding the product. In the subsequent tables, the first column
contains the lettered paragraphs of the subsections. The second column describes the suppor ting features of the
product with regard to that paragraph. The third column contains any additional remarks and explanations regarding
the product.
Date: 5/20/2014
Na
me of Product: Ad
obe® Captivate® 8
Contact for more Information: access@adobe.com
Guideline Applicable Compliance
§1194.21 – Software Applications and Operating Systems Applicable
Supports with
exceptions
§1194.22 – Web-based Intranet and Internet Information and Systems Applicable
Suppor ts with
exceptions
§1194.23 – Telecommunications Products Not Applicable —
§1194.24 – Video and Multimedia Products Applicable Supports
§1194.25 – Self-Contained, Closed Products Not Applicable —
§1194.26 – Desktop and Por table Computers Not Applicable —
§1194.31 – Functional Performance Criteria Applicable
Suppor ts with
exceptions
§1194.41 – Information, Documentation, Suppor t Applicable Supports
Page 1 of 15
Section 1194.21 Software Applications and Operating Systems - Detail
Criteria Supporting Features Remarks and explanations
(a) When software is designed to run on a system
that has a keyboard, product functions shall be
executable from a keyboard where the function itself
or the result of performing a function can be
discerned textually.
Authoring :
S
upports with
exceptions
Authoring :
Most commands and functions in
the Captivate 8 interface are
keyboard accessible through the
application menu or customizable
shortcuts. However, there are
some exceptions, including :
• It is not possible to move
focus between the canvas
and panels using the
keyboard alone. The
stand ar d shor tcu t F6 to
navigate between
applicati on panes opens a
dialog to impor t audio.
Shor tcu ts exist to open
panels such as Accessibili ty
but you must then click in
the panel before being able
to tab through the
elements.
• Some control s in dialog
boxes, such as the Project
Info dialog box allow you to
tab between control s in the
right pane and arrow
between items in the left
pane but lack keybo ar d
access to move between
the two panes.
• The Shor tcu t edit field in
the Proper ties panel traps
keyboard focus. When
pressing Tab, the shor tcu t
update s to the “Tab” or
“Shift Tab” key and does not
let the user navigate away
from the field.
• The Splash screen with new
and recent option s lack
keybo ar d accessi bili ty,
however, these same
Adobe Captivate 8 Voluntary Product Accessibility Template Page 2 of 15
Criteria Supporting Features Remarks and explanations
features can be accesse d
via the file menu.
Output:
Supports with
exceptions
Output:
Most controls such as text buttons,
playback bar controls, and table of
contents items and content in the
Captivate 8 Player are fully
operable using a keyboard alone,
with some exceptions, including :
• Respondi ng to Hotspot
such as rollover caption s
and images is not possible
using the keyboar d.
• Click boxes can be
accessi ble by assigning
shor tcu t keystr oke s as
these click boxes are not in
the tab order.
• The Play head control is not
operable using a keybo ar d
alone.
• Cer tain quiz interac ti on s
such as hotsp ots are not
keybo ar d accessi ble .
(b) Applications shall not disrupt or disable activated
features of other products that are identified as
accessibility features, where those features are
developed and documented according to industr y
standards. Applications also shall not disrupt or
disable activated features of any operating system
that are identified as accessibility features where the
application programming interface for those
accessibility features has been documented by the
manufacturer of the operating system and is available
to the product developer.
Authoring :
Supports with
exception
Captivate 8 does not disable or
disrupt some activated
accessibility features of the
platform such as Sticky keys and
Toggle keys However, the
application does not follow High
Contrast setting of the Operating
System such as Windows High
Contrast #1.
Output:
Supports
Flash output does not follow the
OS settings for high contrast,
however, developers can create
themes that provide high contrast
options.
Adobe Captivate 8 Voluntary Product Accessibility Template Page 3 of 15
Criteria Supporting Features Remarks and explanations
(c) A well-defined on-screen indication of the current
focus shall be provided that moves among interactive
interface elements as the input focus changes. The
focus shall be programmatically exposed so that
Assistive Technology can track focus and focus
changes.
Authoring :
Supports with
exceptions
Authoring :
Focus is indicated both visually
and programmatically on most
controls in the Captivate 8
interface with some exceptions
including:
• There is a clear indication of
current focus for all control s
in the Captivate 8 Player
interface as well as for
focusable elements in
Player content. Focus is
programm ati c all y expose d.
Some elements (such as the
time settings on the
Timeline and Audio Mixer)
have no hover state to
indicate mouse focus.
• Control s in some dialog
boxes such as Advance d
Action s and Variable s and
some control s in the Slide
Proper ties pane, do not
provide sufficient focus
indication , and focus is not
programm ati c all y expose d.
• In addition objects in the
canvas, such as Quiz Results
objects, do not expose
programm ati c focus.
Adobe Captivate 8 Voluntary Product Accessibility Template Page 4 of 15
Criteria Supporting Features Remarks and explanations
Output:
Supports with
exceptions
Output:
Author can customize the focus
order of buttons via the tab order
panel. The focus order of some
elements such as quiz questions
and the playback bar is fixed but
appears in a logical order. A visual
indication of focus is provided for
elements.
Use of the table of contents
feature may cause the focus order
of slide content to be intermixed
with the table of contents even
when the table of contents is
hidden.
(d) Sufficient information about a user interface
element including the identity, operation and state of
the element shall be available to Assistive
Technology. When an image represents a program
element, the information conveyed by the image
must also be available in text.
Authoring :
Supports with
exceptions
Authoring :
Identity, role and state information
is available for some controls in
the Captivate 8interface with some
exceptions, including:
• Objects on the canvas do
not provide sufficient
informati o n to Assisti ve
Technology.
• Objects in tree control s,
such as the list view in the
Librar y panel and the
Categor y List in the
Preference s dialog box, do
not provide identity
informati on. Some controls
in the Properties panel do
not have a meaning fu l
accessible name.
Adobe Captivate 8 Voluntary Product Accessibility Template Page 5 of 15
Criteria Supporting Features Remarks and explanations
Output:
Supports with
exceptions
Output:
Sufficient information is available
for controls in the Captivate 8
Player and presentation content
with some exceptions, including :
• Informati on about some
interacti ve feature s, such as
Hotspots or Rollover
Caption s, is not available to
Assisti ve Technol ogy. Text
labels are available for all
control s on mouse over but
not to screen readers or
keyboar d-only users.
(e) When bitmap images are used to identif y controls,
status indicators, or other programmatic elements,
the meaning assigned to those images shall be
consistent throughout an application's performance.
Authoring :
Supports
Authoring :
Images are used consistently in
Captivate.
Output:
Supports
Output:
Captivate allows authors to use
images consistently.
(f ) Textual information shall be provided through
operating system functions for displaying text. The
minimum information that shall be made available is
text content, text input caret location, and text
attributes.
Authoring :
Supports with
exceptions
Authoring :
With the exception of some text
input controls in cer tain dialog
boxes, such as Advanced Actions
and Variables and in the main
canvas, text information is
available to Assistive Technology.
Output:
Supports
Output:
Input fields such as those used in
text entr y and quiz questions
expose information to users of
assistive technology such as caret
location and selection information.
(g) Applications shall not override user selected
contrast and color selections and other individual
display attributes.
Authoring :
Does not suppor t
Authoring :
Captivate 8 has limited support for
Windows High Contrast mode in
application menus, title bars, and
some controls such as text
buttons.
Adobe Captivate 8 Voluntary Product Accessibility Template Page 6 of 15
Criteria Supporting Features Remarks and explanations
Output:
Does not suppor t
Output:
The Player does not inherit user
display settings.
(h) When animation is displayed, the information
shall be displayable in at least one non-animated
presentation mode at the option of the user.
Authoring :
Not applicable
Authoring :
The Captivate 8 interface does not
use animation.
Output:
Supports
Output:
Animation is optional in Captivate
8 presentations. It is possible for
authors to use one non-animated
mode of presentation.
The Captivate 8 Player interface
does not include animation.
(i) Color coding shall not be used as the only means
of conveying information, indicating an action,
prompting a response, or distinguishing a visual
element.
Authoring :
Supports
Authoring :
The Captivate 8 user interface
does not use color as the only
means of conveying information.
Output:
Supports
Output:
It is possible for authors to use
other means, such as text, to
convey information or indicate an
action in their presentations.
Color coding is not used as the
only means to convey information
in the Captivate 8 playback bar.
( j) When a product permits a user to adjust color and
contrast settings, a variety of color selections capable
of producing a range of contrast levels shall be
provided.
Authoring :
Not applicable
Authoring :
Captivate 8 does not permit the
user to adjust color and contrast
settings.
Output:
Not applicable
Output:
It is not possible for users to adjust
color and contrast settings in the
Captivate 8 Player. However, the
author can provide different
interfaces utilizing alternate color
and contrast themes.
Adobe Captivate 8 Voluntary Product Accessibility Template Page 7 of 15
Criteria Supporting Features Remarks and explanations
(k) Software shall not use flashing or blinking text,
objects, or other elements having a flash or blink
frequency greater than 2 Hz and lower than 55 Hz .
Authoring :
Supports
Authoring :
The Captivate 8 user interface
does not use flashing or blinking
text, objects, or other elements.
Output:
Supports
Output:
Flashing is optional in Captivate 8
presentations. It is possible for
authors to not use flashing in
presentation.
(l) When electronic forms are used, the form shall
allow people using Assistive Technology to access
the information, field elements, and functionality
required for completion and submission of the form,
including all directions and cues.
Authoring :
Supports with
exceptions
Authoring :
Most form controls within the
Captivate 8 user interface are fully
operable using a keyboard alone
and provide sufficient information
to Assistive Technology with some
exceptions, including:
• Objects in tree control s,
such as the list view in the
Librar y panel and the
Categor y List in the
Preference s dialog box, do
not provide sufficient
informati on.
• Some control s within the
Proper ties panel such as the
"style s, action s, and
option s" tab bar do not
provide sufficient
informati on such as name,
role, and state. Some of
these controls are not
accessi ble with the
keyboar d.
• Some control s in dialog
boxes, such as the
Preferences dialog box, are
not operable using a
keybo ar d alone.
Adobe Captivate 8 Voluntary Product Accessibility Template Page 8 of 15
Criteria Supporting Features Remarks and explanations
Output:
Supports with
exceptions
Output:
Controls in the Captivate 8 Player
and presentation content are fully
operable using Assistive
Technology with some exceptions,
including:
• Responding to a Hotsp ot
question or rollover
caption s/i mage s is not
possibl e using the
keyboar d.
Section 1194.22 Web-based Internet information and applications - Detail
Criteria Supporting Features
Remarks and explanations for the
HTML Output from Captivate
(a) A text equivalent for ever y non-text element shall
be provided (e.g ., via "alt", "longdesc", or in element
content).
Supports
An accessible name and
description can be added to
images and non-text objects,
inser ted into a Captivate 8
presentation.
While alt text from PowerPoint
images does not automatically
come through it can be added to
the accessible slide text for a slide.
(b) Equivalent alternatives for any multimedia
presentation shall be synchronized with the
presentation.
Supports
Captivate 8 enables authors to
create, edit and expor t captions
along with recording audio tracks.
The captions can be synchronized
with the presentation and within
multimedia within a presentation.
Audio can be created that
provides sufficient description for
people who cannot see the video
por tion of multimedia.
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Criteria Supporting Features
Remarks and explanations for the
HTML Output from Captivate
(c) Web pages shall be designed so that all
information conveyed with color is also available
without color, for example from context or markup.
Supports
Captivate 8 enables authors to
create presentations where color
is not used as the only means of
conveying information.
(d) Documents shall be organized so they are
readable without requiring an associated style sheet.
Supports with
exceptions
The order of content appears in
the order it was added to the
presentation. This includes
responsive presentations. Some
content may appear after the
playback bar in the reading order.
(e) Redundant text links shall be provided for each
active region of a server-side image map.
Not applicable
Captivate 8 does not create
server- side image maps.
(f) Client-side image maps shall be provided instead
of server-side image maps except where the regions
cannot be defined with an available geometric shape.
Not applicable
Captivate 8 does not create client-
side image maps.
(g ) Row and column headers shall be identified for
data tables.
Not applicable
Captivate 8 presentations do not
contain data tables.
(h) Markup shall be used to associate data cells and
header cells for data tables that have two or more
logical levels of row or column headers.
Not applicable
Captivate 8 presentations do not
contain complex data tables.
(i) Frames shall be titled with text that facilitates
frame identification and navigation
Not applicable
Captivate 8 does not create
frames.
( j) Pages shall be designed to avoid causing the
screen to flicker with a frequency greater than 2 Hz
and lower than 55 Hz .
Supports
By default Captivate 8 does not
create content that causes the
screen to flicker at a frequency
greater than 2Hz or lower than
55Hz .
(k) A text-only page, with equivalent information or
functionality, shall be provided to make a web site
comply with the provisions of this part, when
compliance cannot be accomplished in any other
way. The content of the text-only page shall be
updated whenever the primary page changes.
Not applicable
Captivate 8 does not create web
sites.
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Criteria Supporting Features
Remarks and explanations for the
HTML Output from Captivate
(l) When pages utilize scripting languages to display
content, or to create interface elements, the
information provided by the script shall be identified
with functional text that can be read by Assistive
Technology.
Supports
Textual equivalents can be
provided via the accessibility
proper ties of controls.
(m) When a web page requires that an applet, plug-in
or other application be present on the client system
to interpret page content, the page must provide a
link to a plug-in or applet that complies with
§1194.21(a) through (l).
Supports
For Flash movies generated in
Captivate 8 a plug-in detection
script is included. If the Flash plug-
in is not detected in the user's
browser a link to download the
plug-in is available
(n) When electronic forms are designed to be
completed on-line, the form shall allow people using
Assistive Technology to access the information, field
elements, and functionality required for completion
and submission of the form, including all directions
and cues.
Supports with
exceptions
Controls in the Captivate 8 Player
and presentation content are fully
operable using Assistive
Technology with some exceptions,
including:
• In the HTML output links
appear in the focus order
and can be set in the tab
order panel but the order
cannot be set in relation to
other interacti ve content on
the slide such as the
playbac k bar.
• Click boxes are keyboard
accessi ble via shor tcut
keystr oke s as these items
are not in the tab order by
default.
• Respondi ng to a Hotspot
question type is not
possibl e using the
keyboar d.
(o) A method shall be provided that permits users to
skip repetitive navigation links.
Not applicable
Captivate 8 does not create web
sites or navigation links.
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Criteria Supporting Features
Remarks and explanations for the
HTML Output from Captivate
(p) When a timed response is required, the user shall
be aler ted and given sufficient time to indicate more
time is required.
Supports
Playback controls in the Captivate
8 Player interface allow users to
pause slides and move forward or
backward through them.
Authors can include time limits for
responses, but this is optional.
Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following
priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the
Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) -
1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.
Section 1194.24 Video and Multi-media Products - Detail
Criteria Supporting Features Remarks and explanations
a) All analog television displays 13 inches and larger,
and computer equipment that includes analog
television receiver or display circuitry, shall be
equipped with caption decoder circuitry which
appropriately receives, decodes, and displays closed
captions from broadcast, cable, videotape, and DVD
signals. As soon as practicable, but not later than July
1, 2002, widescreen digital television (DTV) displays
measuring at least 7.8 inches ver tically, DTV sets with
conventional displays measuring at least 13 inches
ver tically, and stand-alone DTV tuners, whether or
not they are marketed with display screens, and
computer equipment that includes DTV receiver or
display circuitr y, shall be equipped with caption
decoder circuitry which appropriately receives,
decodes, and displays closed captions from
broadcast, cable, videotape, and DVD signals.
Not applicable
Captivate 8 does not include any
display hardware.
(b) Television tuners, including tuner cards for use in
computers, shall be equipped with secondar y audio
program playback circuitr y.
Not applicable
Captivate 8 does not include any
television tuner hardware.
(c) All training and informational video and
multimedia productions which suppor t the agency's
mission, regardless of format, that contain speech or
other audio information necessar y for the
comprehension of the content, shall be open or
closed captioned.
Supports
Captivate 8 provides a built-in
method for captioning content
displayed in output files.
Adobe Captivate 8 Voluntary Product Accessibility Template Page 12 of 15
Criteria Supporting Features Remarks and explanations
(d) All training and informational video and
multimedia productions which suppor t the agency's
mission, regardless of format, that contain visual
information necessary for the comprehension of the
content, shall be audio described.
Supports
Captivate 8 presentations suppor ts
audio at multiple levels, which can
be configured by author.
(e) Display or presentation of alternate text
presentation or audio descriptions shall be user-
selectable unless permanent.
Supports
Captions can be displayed or
hidden using the Caption button in
the Player interface.
Section 1194.31 Functional Performance Criteria - Detail
Criteria Supporting Features Remarks and explanations
(a) At least one mode of operation and information
retrieval that does not require user vision shall be
provided, or support for Assistive Technology used
by people who are blind or visually impaired shall be
provided.
Authoring :
Does not suppor t
Authoring :
Some controls in the Captivate 8
interface are operable by users of
screen readers.
However, some essential
functions, such as moving focus
between panels, are not fully
keyboard accessible.
Sufficient information is not
available for some elements, such
as objects on the canvas and in
the Properties panel.
Output:
Supports with
exceptions
Output:
Most elements in the Captivate 8
Player interface and content are
keyboard accessible and provide
sufficient information to Assistive
Technology with some
exceptions, including quiz types
such as Hotspot, rollovers, and
the table of contents.
Adobe Captivate 8 Voluntary Product Accessibility Template Page 13 of 15
Criteria Supporting Features Remarks and explanations
(b) At least one mode of operation and information
retrieval that does not require visual acuity greater
than 20/70 shall be provided in audio and enlarged
print output working together or independently, or
suppor t for Assistive Technology used by people
who are visually impaired shall be provided.
Authoring :
Supports with
exceptions
Captivate 8 suppor ts the use of
screen magnifiers.
However, in some cases, such as
controls in some dialog boxes,
focus is not exposed
programmatically which means
the magnified view will not track
when the user navigates via the
keyboard.
Output:
Supports with
exceptions
The contrast and use of color in
presentations is largely up the
author, however, the interface
does not suppor t high contrast
settings of the OS. The content
can be zoomed in via browser
zoom functionality.
(c) At least one mode of operation and information
retrieval that does not require user hearing shall be
provided, or suppor t for Assistive Technology used
by people who are deaf or hard of hearing shall be
provided
Authoring :
Supports
Authoring :
The Captivate 8 user interface
does not require user hearing.
Output:
Supports
Output:
Captivate 8 suppor ts captioning in
presentations.
(d) Where audio information is impor tant for the use
of a product, at least one mode of operation and
information retrieval shall be provided in an
enhanced auditor y fashion, or suppor t for assistive
hearing devices shall be provided.
Authoring :
Supports
Authoring :
The Captivate 8 user interface
does not require user hearing.
Output:
Supports
Output:
Captivate 8 suppor ts captioning in
presentations.
(e) At least one mode of operation and information
retrieval that does not require user speech shall be
provided, or suppor t for Assistive Technology used
by people with disabilities shall be provided.
Authoring :
Supports
Authoring :
Captivate 8 interface does not
require user speech.
Output:
Supports
Output:
Captivate 8 output does not
require user speech.
Adobe Captivate 8 Voluntary Product Accessibility Template Page 14 of 15
Criteria Supporting Features Remarks and explanations
(f ) At least one mode of operation and information
retrieval that does not require fine motor control or
simultaneous actions and that is operable with
limited reach and strength shall be provided.
Authoring :
Supports with
Exceptions
Authoring :
Many controls in the Captivate 8
interface are operable by users
with mobility impairment via
keyboard commands such as the
tab key and keyboard shor tcuts.
However, some essential
functions, such as moving focus
between panels, are not fully
keyboard accessible.
Cer tain controls in Captivate 8 are
difficult to reach using a keyboard
alone.
Output:
Supports
Output:
Hotspot questions and rollovers
may require fine motor control
but it they an optional aspects of
presentations.
Section 1194.41 Information, Documentation, and Support - Detail
Criteria Supporting Features Remarks and explanations
(a) Product suppor t documentation provided to end-
users shall be made available in alternate formats
upon request, at no additional charge.
Supports
Adobe provides electronic
versions of all product support
documentation.
(b) End-users shall have access to a description of
the accessibility and compatibility features of
products in alternate formats or alternate methods
upon request, at no additional charge.
Supports
Adobe provides information on
accessibility features in the
documentation. Electronic
versions of all product suppor t
documentation are provided.
(c) Suppor t services for products shall accommodate
the communication needs of end-users with
disabilities.
Supports
Product suppor t for Adobe
products is available in a variety
of formats and from a number of
online sources available from
Adobe.
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