conveyed by the ID card, if any, are particular to your place of duty. While on R&R, you do not
have physical or logical access requirements, nor are you entitled to the benefits identified on the
CAC.
Current policy also states: “ID cards shall be retrieved by the sponsor or sponsoring organization
when the ID card has expired, when it is damaged or compromised, or when the card holder is
no longer affiliated with the DoD or no longer meets the eligibility requirements for the card.”
These policy statements provide the authority for your company to hold the CAC when you are
no longer directly supporting DoD functions. This practice ensures that the CAC is available to
resume contract support upon the contractor’s return from R&R, eliminates unauthorized use of
benefits while on R&R, and ensures the company has a CAC to turn in should the contractor not
return from R&R.
Reference:
DoDM 1000.13, Volume 1, “DoD Identification (ID) Cards: ID Card Life-Cycle,”
Enclosure 2, Sections 6, 7.
QUESTION 6: The Personal Identification Number (PIN) on my CAC is locked,
how do I unlock it?
Answer: Currently, there is no way to reset your CAC PIN remotely. Resetting your PIN
requires confirmation of your biometrics by matching your fingerprints against the fingerprints
stored in DEERS when you were issued the card. Any RAPIDS Site can reset a CAC PIN.
Please visit your nearest RAPIDS Site, which can be located using the Site Locator on ID
Card Office Online at https://idco.dmdc.osd.mil/idco/.
QUESTION 7: I was told that retired DoD civilians could obtain a CAC as an ID
card. Is that true? What is the policy guidance?
Answer: DoD has stopped issuing DoD Civilian Retiree ID cards in accordance with Under
Secretary of Defense for Personnel and Readiness (USD(P&R)) memorandum dated and
effective February 17, 2023. Although it is no longer DoD policy to issue ID cards to retirees,
access to base installations remains under the dirscretion of the installation commander. The
policy terminating issuance of the DoD Civilian Retiree ID Card is contained in the Under
Secretary of Defense for Personnel and Readiness (USD(P&R)), Memorandum, “Department of
Defense (DoD) Civilian Retiree Identification Card Termination.” Previously issued DoD
Civilian Retiree ID cards will be terminated effective August 31, 2023.
If you use your DoD Civilian Retiree ID Card for access to any DoD installation, you must make
alternative arrangements for access as that card will no longer be accepted. Pursuant to DoD
Memorandum (DoDM) 5200.08, the Department’s approved alternative is a REAL ID Act-
compliant ID or driver’s license. You will also need your retirement Standard Form (SF)-50 or
other official DoD civilian retirement document. Installation access is at the discretion of the
installation commander. Please consult your local installation for installation-specific access
procedures and policies.