176
January 2020
Where the claimant is on notice of the requirement to not give or tell anyone her PIN, the Board
routinely upholds the 80-day penalty.
49
This notice can come from the Claimant Handbook
50
or
from other information on the Department’s website, such as information on the confirmation
page
51
or the website used to establish one’s password.
52
However, where the evidence fails to
establish that the claimant knew or should have known providing login credentials to another
individual to certify on his or her behalf was improper, there may be no willful misrepresentation.
53
Additionally, in cases where a claimant asserts that he or she did not tell anyone the username
and password but saved them on a computer and someone certified on his or her behalf, a finding
of willful misrepresentation will depend upon whether the claimant authorized someone to make
the certification.
54
In cases involving circumventing the system through technological means, if the evidence
establishes the claimant saw the Unauthorized Access message when certifying from a foreign
IP address,
55
or received the Claimant Handbook,
56
and then proceeded to use some other
49
Appeal Board No. 590237 (sustaining the forfeit penalty where the claimant received the Claimant Handbook and so
was on notice of the requirement that she not divulge her NY.GOV ID and password); Matter of Inatomi, 116 A.D.3d
1332 (3d Dep’t 2014) (reaching the same conclusion).
50
Id.; see also Unemployment Insurance: A Claimant Handbook (March 2016), at XI, 15.
51
Appeal Board No. 572124 (noting that the confirmation page states, “NEVER tell anyone your PIN. Claiming
unemployment insurance fraudulently (or allowing someone else access to your claim using your PIN) is a serious
offense and can lead to severe penalties, including criminal prosecution and imprisonment”).
52
Appeal Board No. 582187 (relying on information in the Claimant Handbook, as well online messages during the
application process regarding creating a NY.GOV ID and password).
53
Appeal Board No. 581876 (finding the claimant did not make a willful misrepresentation by having her mother certify
for her where she did not receive the Claimant Handbook and she was not “exposed to the confirmation page at the
time she filed her claim”); Appeal Board No. 586952 (no willful misrepresentation where the claimant did not receive
the handbook, did not provide login credentials to his wife and did not see internet certification pages).
54
See, e.g., Matter of Hart, 125 A.D.3d 1021 (3d Dep’t 2015) (in a case not involving foreign travel, the court held that
the claimant did not make a willful misrepresentation since it requires a knowing, intentional or deliberate act and since
the claimant did not authorize anyone to certify for him, he did not knowingly, intentionally or deliberately make a false
statement). It is of note, however, that in a case involving foreign travel it would be more difficult to establish a lack of
knowledge or direction where the Department of Labor’s documents establish a blocked certification from a foreign
country followed by a certification from the United States.
55
Appeal Board No. 585068, affirmed by Matter of Corso, 144 A.D.3d 1367 (3d Dep’t 2016); but see Appeal Board No.
588636 (finding no willful misrepresentation after accepting the claimants’ testimony they did not see the unauthorized
access message).
56
Appeal Board No. 576975 (finding a willful misrepresentation where claimant did not fully understand the
Unauthorized Access message because it was automatically translated into Greek and the claimant’s certified using
his cell phone since claimant handbook put him on notice he could not certify from foreign country); Appeal Board No.
574627.