- LOOKS DIFFERENT
TO IMAGE ON SITE
- ORDERED MORE
THAN ONE SIZE
- ARRIVED TOO LATE
- POOR QUALITY/FAULTY
- DOESN'T FIT PROPERLY
- DOESN'T SUIT ME
- INCORRECT ITEM RECEIVED
- PARCEL DAMAGED ON ARRIVAL
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YOUR ORDER SUMMARY
ORDER DATE: ORDER NUMBER:
QTY PRODUCT CODE DESCRIPTION REASON CODE REASON FOR REFUND CODE
ASOS
BARLBY ROAD
SELBY
YO8 5BL
UK
RETURNED GOODS
PLEASE NOTE: THIS IS NOT A PRE-PAID LABEL
Next to the products listed above, select one of the reason codes against your return.
You can place a new order if a replacement size, colour or alternative items are required, and return the original item/s to us for a refund.
Use the pre-printed label attached to this form and secure it to your parcel. Please note that this label is postage paid.
Returns can take up to 21 working days to get back to us. It is very important to enclose this form with your parcel to enable us to process your return within 24 hours of receipt.
Please retain a proof of postage until we have confirmed your refund has been processed.
Delivery and Returns Note
Need to return something? Simply fill in the form and send it back to us with the item/s (in their original condition). Please follow the
steps below within 28 days of receiving your delivery:
For more information or help at any time, please visit our Help pages at www.asos.com/help
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Items can only be returned for refund.
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