How to pay your insurance premium
You can pay your insurance premium in a number of ways.
Please select one of the following options:
Credit/Debit card
Please contact us on 0800 505 905 and we can arrange payment of your annual premium over
the phone.
Online banking
You can pay your annual premium online.
Our bank account number is: 06-0101-0488308-00
Please use your policy or customer number in the reference field so we can identify your payment.
Cheque
You can post a cheque for your annual premium to our Freepost address:
Vero Insurance, Freepost 914, PO Box 3997, Auckland 1140
Instalment
You can set up your payments to come direct from your bank account or credit/debit/charge card.
You can choose to pay fortnightly, monthly, quarterly, six monthly or yearly.
Please contact us on 0800 505 905 and we can arrange this over the phone.
If paying by bank account you can complete this form and return to our Freepost address.
If you would like further information about these payment options or your premium
please contact us on 0800 505 905.
If you choose to pay by instalments there is a service fee which varies by the
payment frequency and the premium per policy. A schedule of these fees is below:
Service fee by payment frequency
Annual premium
Fortnightly Monthly Quarterly Six Monthly Yearly
Premium per
policy at
the time of
instalment
$2,000 and under
10% 10% 7% 5% 0%
Greater than $2,000
and up to $20,000
7% 7% 5% 3.5% 0%
Greater than $20,000
5% 5% 3.5% 2.5% 0%
If you have any questions about your insurance payments or would like to change how you pay,
please call us on 0800 505 905.
Please complete your details below and return this form to:
Vero Insurance, Freepost 914, PO Box 3997, Auckland 1140
Your details
Name Policy Number(s)
Address
(please print full postal address clearly)
Contact Phone Number Email
Instalment frequency
Fortnightly Monthly Quarterly Six Monthly Yearly
If Fortnightly, which day: Monday Tuesday Wednesday Thursday Friday Commencement Date / /
Any other frequency: Date of Month i.e. 15th
Below, all references to the Acceptor are references to you. All references to the Initiator are references to Vero Insurance New Zealand Limited (Vero).
Direct Debit Authority
Name of my account to be debited (Acceptor) Vero (Initiator) authorisation code
Name of my bank
Bank Branch Account Suffix
From the Acceptor to [insert name of Acceptor’s bank] (my bank):
I authorise you to debit my account with the amounts of direct debits from Vero with the authorisation code specified on this authority in
accordance with this authority until further notice.
I agree that this authority is subject to:
• my bank's terms and conditions that relate to my account; and
• the specific terms and conditions listed below.
Please include the following information on my bank statement
Authorised signature/s:
Date: / /
Specific Conditions relating to notices and disputes
The Initiator - Vero Insurance New Zealand Limited may only send a direct debit if the Acceptor - I, have:
• asked Vero to send it; and
• agreed to the amount of the direct debit.
Vero is required to give written notice of the amount and date of each direct debit no later than the date of the debit.
Vero is required to give a written notice of the amount and date of each direct debit in a series of direct debits no later than 10 calendar
days before the date of the first direct debit in the series. The notice is to include:
• the dates of the debits; and
• the amount of each direct debit.
If Vero proposes a change to an amount and/or date of a direct debit specified in the notice Vero is required to give me notice no later
than 10 calendar days before the change.
I may ask my bank to reverse a direct debit up to 120 calendar days after the debit if:
• I don’t receive a written notice of the amount and date of each direct debit from Vero; or
• I receive a written notice but the amount or the date of debiting is different from the amount or the date specified on the notice.
If the bank dishonours a direct debit, Vero may attempt to retake the amount from my bank account within five business days without further
notice.
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Direct Debit Authorisation Form
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