Slide 1
Alternative Pathways into Civil Service Careers
Slide 2
LA Local Hire provides 2 different programs that offer alternative job
pathways into civil service careers with the City of Los Angeles. They
are:
Targeted Local Hire (“TLH”) Program
Bridge to Jobs (“BRIDGE”) Program
LA Local
Hire
Targeted
Local Hire
Bridge to
Jobs
LA Local Hire refers to the City of Los Angeles’ efforts to create alternative pathways into
permanent civil service careers.
There are currently two (2) programs under LA Local Hire Program: (1) The Targeted Local Hire
Program and (2) The Bridge to Jobs Program.
Slide 3
Targeted Local Hire offers an opportunity to be directly referred to a City
department for hiring consideration into an entry-level job .
No minimum work experience, education or training is required!
Only requirements are:
1. Valid Agency
Referral Form
from an approved
Referral Agency!
2. Valid Referral
Code assigned
by the Application
Site at the time of
application.
3. Have a legal
right to work in
the U.S.
The Targeted Local Hire (“TLH) Program provides individuals an opportunity to be randomly
selected for referral to City departments for hiring consideration into entry-level jobs.
Since the jobs offered through the TLH Program are truly “entry-level”, there are no minimum
work experience, training or education that is required.
The only thing someone needs for to apply for the TLH Program is to be deemed “job ready” by
one of the approved Referral Agencies that have partnered with the City of Los Angeles. If
deemed job ready, individuals will receive an Agency Referral Form from the Referral Agency. At
that point, individuals with an Agency Referral Form may schedule an appointment at any one
of the 16 Applications Sites to attend the LA Local Hire Orientation and Application Session.
During the LA Local Hire Orientation and Application Session, individuals will be assigned a valid
and unique Referral Code that will be needed at the time that the application is submitted.
Please note that all individuals will be required to show proof that they have the legal right to
work at the time that they are hired.
Slide 4
Possible Career Options include:
Office Services Assistant
Street Services Worker Delivery Driver Assistant
Assistant Tree Surgeon
Animal License Canvasser
Assistant
There are eleven available classifications through the TLH program. Some of the possible career
options include:
• Office Services Assistant - Perform general office work, which may include customer
service, basic word processing, data entry, filing and organizing, and other related work.
• Street Services Assistant - Help pave and slurry City roads, and make small asphalt repairs.
• Delivery Driver Assistant - Collect mail, supplies, and deliver other department materials.
Drivers also collect water samples for use in laboratory tests, and prepare routine reports.
• Assistant Tree Surgeon- Assist in tree trimming and perform a variety of tasks on the
ground.
• Animal License Canvasser Assistant - Canvass residences and businesses for valid dog and
equine licenses, collect license fees, and verify current rabies vaccinations and sterilization
of dogs in the field.
• Assistant Gardener - Assist with landscape construction and maintenance of City parks,
playgrounds, traffic islands, and other landscaped areas.
• Custodial Services Assistant - Perform a variety of cleaning and janitorial tasks in City
buildings.
• Maintenance Assistant - Perform a variety of manual tasks for the City, such as assisting
with construction and maintenance, and transporting materials and equipment.
• Animal Care Assistant - Care for many types of domestic and wild animals. Typical tasks may
include bathing animals, cleaning cages and facilities, transferring animals to shelters,
helping with adoptions, and tending to healthy and sick animals.
• Garage Assistant- Work with cars, trucks, and motorcycles. Sample tasks include shuttling of
passengers, parking cars, washing and waxing, and minor repairs.
• Warehouse & Toolroom Worker - Help order, receive, store, and account for materials,
supplies, automotive parts, tools, and equipment.
Slide 5
6 months
On the job training
6 months
Probation Period for
Civil Service
Full Civil
Service
• Animal Care Assistant
• Animal License Canvasser Assistant
• Assistant Gardener
• Assistant Tree Surgeon
• Custodial Services Assistant
• Garage Assistant
• Maintenance Assistant
• Street Services Assistant
• Warehouse & Toolroom Assistant
• Animal Care Technician
• Animal License Canvasser
• Gardener Caretaker
• Tree Surgeon Assistant
• Custodian
• Garage Attendant
• Maintenance Laborer
• Street Services Worker
• Warehouse & Toolroom Worker
Vocational Worker
6 months
On the job training
6 months
Probation Period for
Civil Service
Full Civil
Service
• Office Services Assistant
• Delivery Driver Assistant
• Administrative Clerk
• Delivery Driver
Office Trainee
If hired through the TLH Program, employees will either begin as a Vocational Worker or an
Office Trainee. During this 6-month period, TLH employees receive at least $15/hr with on the
job training, pension and health benefits. .
After successful completion of the OTJ training period, employees in the program will transition
into one of the Assistant positions where they will serve a 6-month probationary period for civil
service. Once the 6 month probation period is successfully completed, employees will then
transfer into full civil service status and may apply for eligible transfers and promotions
Slide 6
Bridge to Jobs offers an opportunity to be directly referred to a City
department for hiring consideration into a semi-skilled job!
Possible Career options include:
Communication Information
Representative
Inspector Trainee
At least $19/hour
Benefits (health, commute, and retirement
savings
On-the-job training & development
At least $18/hour
Benefits (health, commute, and retirement savings
On-the-job training & development
May require individuals to furnish an automobile
properly insured for City service. Mileage will be
paid according to established rates.
LA Local Hire also offers the Bridge to Jobs Program, or ‘BRIDGE’, which provides individuals an
opportunity to be directly referred to a city department for hiring consideration into a semi-
skilled job. Possible career options include:
• Communication Information Representative - Receives and handles incoming calls or
emails from the public and city employees through a two-way radio or central voice
telephone communication system; Determines the required course of action for each call,
such as providing information or routing calls to the proper station. These employees also
relay information orally and in writing, enters and retrieves information from a computer
based system, and performs clerical work.
2. Inspector trainee - Assists Inspectors and receives training in various areas, including but not
limited to: inspecting of buildings and structures, heating and refrigeration, electrical
installations, perform owner and property record research, inspection of streets, storm drains,
etc. Duties might differ slightly depending on the Department.
• IMPORTANT NOTE: Upon being hired as an Inspector Trainee, individuals may be required
to furnish an automobile, properly insured for City service. Mileage will be paid according
to established rates.
Slide 7
“Trainee” class
6 months to 5 years
on the job training
(depends on the specific
class)
“Assistant”
class
6-month Probation
Period for Civil Service
Full Civil
Service
• Communication
Information
Representative Assistant
• Communication
Information
Representative
• Communication Information
Representative Trainee
• Inspector Trainee*
*In order to gain Civil Service status, Inspector Trainees must
pass a Civil Service Exam for “Inspector” within 5 years.
Inspector Trainees may be required to furnish an automobile,
properly insured for City service. Mileage will be paid
according to established rates.
In the BRIDGE program, individuals are hired into a “Trainee” position where they will receive
on the job training for 6 months to 5 years depending on the specific class.
After individuals complete the on the job training period in a trainee class, they will transition to
an assistant class where they will serve a 6-month probationary period for civil service. After
successful completion of the probationary period, candidates will transition into full, permanent
civil service.
Important note: Individuals hired as Inspector Trainees must pass a civil service exam for
“Inspector” within 5 years of being hired as an Inspector Trainee. Civil service status is an
automatic for Inspector Trainees. City Departments are ready to provide training that will help
individuals prepare for “Inspector” civil service exam; however, the candidate must still pass the
exam in order to obtain a permanent civil service job.
• IMPORTANT NOTE: Upon being hired as an Inspector Trainee, individuals may be required
to furnish an automobile, properly insured for City service. Mileage will be paid according
to established rates.
Slide 8
BRIDGE requires
1 of the following 4:
High School Diploma or
Equivalent
An Approved Certification
A qualifying score on the
CASAS aptitude test
A qualifying score on the
City’s Aptitude Test
Submit BRIDGE
application
Wait for email
instructions on test
appointment
Submit Proof with
Application
Select this option on
Application
Wait for email instructions
re: test!
Because BRIDGE provides alternative pathways into semi-skilled positions, individuals must
meet 1 of the following 4 requirements:
• Have obtained a high school diploma or equivalent
• If candidates have a high school diploma or equivalent, proof must be submitted at
the time that the BRIDGE online application is submitted. This means that candidates
do not have to take the CASAS aptitude test or the City’s aptitude test.
• Have an approved certification
• If candidates have an approved certification, proof must be submitted at the time
that the BRIDGE online application is submitted. This means that candidates do not
have to take the CASAS aptitude test or the City’s aptitude test.
• Have a qualifying score on the CASAS test that is administered by the Los Angeles Unified
School District, Division of Adult and Career Education
• If candidates wish to qualify for BRIDGE by taking the CASAS test, they must select
this option on the BRIDGE online application. Candidates will receive an email with
instructions on their test date and time after their online application is submitted.
• Have a qualifying score on the City’s aptitude test
• If candidates wish to qualify for BRIDGE by taking the City’s aptitude test, they must
select this option on the BRIDGE online application. Candidates will receive an email
with instructions on their test date and time after their online application is
submitted.
Slide 9
Formerly
and
presently
homeless
Former gang
members,
including
those affected
by the city’s
Rodriguez
settlement
Disconnected
youth, foster
youth,
transition age
youth
Older workers
protected
under the Age
Discrimination
in Employment
Act of 1967
Transgender
individuals
Individuals
with
disabilities
Veterans
Formerly
incarcerated,
including
those on
parole or
probation
Designated Zip
codes
(including
with limited but
sufficient
English
proficiency)
Open to Everyone and
Anyone meeting the
requirements for
desired position!
Contact the Personnel
Department at
lalocalhire@lacity.org if you have
additional questions about the
referral procedures.
The TLH Program and BRIDGE are open to everyone and anyone who meets the requirements!
However, both program perform special outreach efforts to attract under-served communities
that face barriers to employment.
While anyone can apply, any applicant identifying with one or more of our these under-served
communities, will have a higher chance to receive a referral.
Slide 10
Targeted populations will have a higher chance of being referred
Information about whether or not a candidate is part of a targeted
populations is NOT shared with anyone. It is collected for tracking
purposes only and only the WorkSource Centers and Personnel
Department will have access to this confidential information.
Identifying yourself as a member of a targeted population is NOT
mandatory but it is beneficial
Contact the Personnel Department at lalocalhire@lacity.org if you have additional
questions about the referral procedures.
Slide 11
TLH and BRIDGE are an
opportunity to be part of a
candidate pool from which
candidates will be randomly
selected to participate in the hiring
process with a City Department.
City jobs are not guaranteed
Applications are active for one (1) year
Applications can be renewed after one (1) year.
The number of referrals will depend on the number of
vacancies available.
Please keep them in mind when applying to either the TLH or BRIDGE program. TLH and BRIDGE
are an opportunity to be part of a candidate pool from which candidates will be randomly
selected to participate in the hiring process with a City Department.
City jobs are NOT GUARANTEED.
Candidates’ application will be active for one year once it has been approved. If candidares are
not offered a job with a city department and accept within one year, candidates may renew
their application after one year. The number of referrals will depend on the number of
vacancies available.
Slide 12
Online application with questions about
YOUR preferences
Training and Experience question is
OPTIONAL!
IMPORTANT NOTE
Be mindful of the preferences you choose!
If you are hired, you cannot transfer locations or
departments until you complete the program.
If candidates decide to apply to one or both of the LA Local Hire programs, staff at the
Application Site will assist with filling out an application. The online application, will ask
questions about the candidates’ preferences for job opportunities. These will include questions
regarding work location, work environment such as indoors or outdoors, and job preference.
Candidates should be mindful of the preferences that you choose because if they are hired, they
cannot transfer to different locations or departments until they complete the program. The
application will also ask about training and experience. This question is optional, so it may be
left blank.
Slide 13
Criminal background records do not mean automatic
disqualification!
A background review is conducted after a tentative job offer is made by the hiring
departments.
Not part of the initial application.
Analyzed on a case-by-case basis to determine a connection to the job and how
much time has passed since the crime.
Be prepared to provide all information when asked to disclose
criminal background.
Do not exclude any information!
The City of Los Angeles conducts background checks and are the
decision makers.
Important Note: The WorkSource Centers, Application Sites, and
CBOs are NOT involved in the City’s background checks and cannot
answer any questions related to this. For specific questions or
concerns, please contact the Personnel Department at
lalocalhire@lacity.org
Important Reminder
Do NOT quit current employment until you pass ALL background check processes
AND begin City employment!
Please note, Everyone who is made a conditional job offer with the City of LA is subject to a
background review. The background review is conducted only after a conditional job offer is
made by the hiring departments, therefore candidates will NOT be asked to disclose any
criminal background information on the application or when they interview with hiring
departments.
All criminal backgrounds will be analyzed on a case-by-case basis to determine a connection to
the job and how much time has passed since the crime. Having a criminal background record
does not mean automatic disqualification. The only offense that will result in automatic
disqualification is Workers Compensation Fraud.
Be prepared to provide all information when asked to disclose criminal background. DO NOT
EXCLUDE ANY INFORMATION, as this could be grounds for disqualification.
Each City department and positions within it may be subject to various local, State, or Federal
laws; therefore, if candidates are not eligible for a particular position, they may still be eligible
for other positions in other departments. If the candidate is not hired, they will return to the
candidate pool and will be eligible for future referral opportunities.
The City of Los Angeles conducts background checks and are the ultimate decision makers. No
outside agencies, worksource centers, application sites, or CBOs are involved in the City’s
background checks and cannot answer any questions related to this. For specific questions or
concerns, please contact the Personnel Department at lalocalhire@lacity.org.
Slide 14
May Be Subject To Random Drug Testing
Anytime Before Or After Hire
Contact Personnel Department should you have questions.
Please also note that candidates may be subject to random drug testing anytime before or after
hire.
Positions that are designated as “safety sensitive” require drug testing before hire and others
are subject to random drug testing throughout employment. Please contact the personnel
department should you have questions.
Slide 15
• Background is reviewed with consideration to
the duties of the position being offered and
recency of offense
• Candidates should provide full history, as
withholding information could be considered
disqualifying
• Workers compensation fraud is an automatic
disqualification per city ordinance
Background
Review
• Must have the legal right to work in
the U.S.
Legal Right to
Work
The TLH and BRIDGE programs both have the same conditions of employment. All candidates
who are offered a tentative job offer must pass a background review and have the legal right to
work in the U.S. If you do not meet either of these requirements by the time you would start
working, then you will not be able to work for the City of Los Angeles.
Slide 16
Staff that is ready to help you
with the application, including
providing you with a valid
referral code!
What If I Need Additional Services?
• You may visit your original service provider
• Examples: referring CBO, WorkSource Center or
other organization
What If I Have More Questions About The
Program Or City Employment?
• You may visit your original service provider
• Examples: referring CBO, WorkSource Center or
other organization
Staff at the Application Sites is ready to help with the application, including providing a valid
referral code and form if needed! If you require additional services, you may ask staff at the
Application Site or visit your original service provider. If you have questions about the program
or city employment, you may also visit your original service provider or send an email to
lalocalhire@lacity.org.
Slide 17
•If many departments have vacancies, it may be sooner
•If departments do not have vacancies, it may take months or up
to a year
•There is not a specific number of jobs that are available at
any given time; it all depends on the on-going vacancies
available at City Departments
Based on the hiring needs of
Departments
•Please renew your application by clicking on the button in the
e-mail that will be sent 1 month before your application expires.
What if I have not been
referred after one (1) year?
•Important Reminder: the candidate pool and referral
procedures are handled by the Personnel Department NOT the
WorkSource Centers.
The LA Local Hire Programs do not
guarantee a job; rather, they
provide an opportunity to be
referred for a long-term career with
the City.
•WorkSource Center staff may help with career search while
waiting in the candidate pool for the Targeted Local Hire
Program and/or the Bridge to Jobs Program.
•Still eligible for referral opportunities even if you have a job
elsewhere.
What if I need work now?
• The time it takes to receive a referral depends solely on the hiring needs of the
departments. If there are vacancies, it may be sooner. If there are no vacancies, it may take
months or up to a year or longer. There is not a specific number of jobs that are available at
any given time; it all depends on the on-going vacancies available at City Departments.
Please check your e-mail address and text messages or sign up at a WorkSource Center for a
Case Manager to ensure that you do not miss any opportunities!
• If candidates have not been referred after one year, they will be given the option to renew
their application via an email notification 30 days before it expires. If candidates wish to
renew their application, all they have to do is click the button in the notice.
• Please remember that the LA Local Hire Programs do not guarantee a job. They
provide an opportunity to be referred for a long-term career with the City. The
candidate pool and referral procedures are handled by the Personnel Department,
NOT the WorkSource Centers.
• If candidates need immediate work, WorkSource Center staff may help with career
search while waiting in the candidate pool for the Targeted Local Hire Program and/or
the Bridge to Jobs Program. Candidates will remain eligible for referral opportunities
even if they have a job elsewhere, as long as they have an active application.
Slide 18
After you have submitted your
application:
• Please add lalocalhire@lacity.org to your email
contacts list. This will ensure that any emails we
send are not filtered out as spam.
• You should receive an email once your
application has been processed.
If you are offered an interview:
• Review the tasks and competencies for the
position you were referred to. The tasks and
competencies lists can be found at
https://lalocalhire.lacity.org/resources.
• Be sure to:
arrive early
dress appropriately
have a good understanding of the tasks and
competencies required for the position.
Slide 19
Applications are valid for one (1) year from date
that application is approved to be part of the TLH
and Bridge Program candidate pool.
What happens after one (1) year?
• You will receive an email asking if you wish to
remain part of the TLH or BRIDGE Program.
• Must click the button on the e-mail to renew
What if I need to make a change on my
application?
• Changes to contact information should be
made on your governmentjobs.com profile.
• Changes to job preferences:
1. Complete “Request for Job Preference
Update”. Download the form from
lalocalhire.lacity.org
2. E-mail completed form to lalocalhire@lacity.org
To update contact information on the application after it has been submitted, please log into
governmentjobs.com. Contact information includes: address, email, or phone number
To update job preferences, candidates must complete, sign, and email a “Request for Job
Preference Update” form to lalocalhire@lacity.org. The Request for Job Preference Update can
be found on the lalocalhire.lacity.org
Candidates should not submit a new application, as it will not be approved without a valid
referral code
Slide 20
Would you like supportive services, such as help with
transportation, professional dress attire, or interview
preparation to help you prepare?
• Please ask your original service provider (e.g., referring
CBO or WorkSource Center) for help with enrolling.
• What if I was not referred by a CBO or WorkSource Center?
• Staff at the Application Sites can help you enroll for
supportive services!
Yes?
• Do you have a valid referral form from one of the
approved CBOs?
• If so, let’s get started on your application.
• If not, here are some options!
No?
Slide 21
